i cannot change.. my area just 218.111.12.xxx.. 12 only. so sakit hati when i borrow my fren 1mbps speedtest ccan get 1800kbps.. but with my 4mbps username only get 500kbps.. i try not to download anything today.. but still same.. very slow after 6pm~7pm..until now.

Its done via account. I am not sure , I need another account to test it out

Maximum I can get is like umm 65Kilobytes

doesnt care you capped at how much mbps.. 5,6,7,8.. even 24mbps.. 4mbps user already capped at 4mbps speed.. so capped @5mbps is the best, to obtain 4mbps speed and also to obtain good line status (snr margin).

KKW, may be your aunt's place snr margin quite low..so 4mbps in the best instead of higher speed.

I just asked for upgrading from 2M to 4M on August 24.Till now,the port has been set at 5Mbps for more than one week as I asked the technician did it for me in advance.However,the account is still at 2M.I called TM helpline and they said they could not do anything because this upgrading work should be done by TM Point.So I went to the nearest TM Point and they told me they had submitted the requests for many times,but failed.They said it may be caused by its internal system issue and let me wait.

Today I called TM helpline again asking whether they could help me.They helped me check out the problem,saying that their internal system is under mantenance.I have to wait at least 3-4 more days for upgrading the account.

When I submitted the application,the officer in TM Point told me that it could be done within 7 days,now I know the promise made by TM Point could be so easy to be broken.

Hi,I received a call from customer service management of TM in this afternoon and the lady told me that there's some internal system issues.She said once it's solved,she will do the upgrade for me immediately.

Thus,the only thing I could do is waiting..