TM told me to upgrade to 4M there is downtime of 3+ days. I did not want to go without internet for 3+ days. Also, I know that the 4M line will have same international issues so it would be pointless. 4M will not help surfing, gaming, etc..

If you are using 1Mbps,it will give you a 3+ days of downtime.IF you have already 2Mbps,I think your dslam could be easily set to 4M.

About the international issue,some of 4M users say that they have less problem.So I just try it because now I have paid RM140 per month,upgrade to 4M will only cost another RM20 per month.Not a big deal,but it is possible to bring some change.

i had a one day downtime yesterday , internet is fine now . hopefully it'll be upgraded soon.

How's the speed now?

i think im still on the 2mbps , last time i can only download at 150kb/sec , nows up to 212kb/sec .

I called TM ,they say something about already setting up the jumper or the port and a technician would be coming to my house to check on something . Is it normal ?

I hope they do it quick man , my 2mbps is RM188/month , i feel cheated.

This post has been edited by minde: Aug 26 2009, 04:21 PM

Well,what you said is just follwing the normal procedures of TM.Actually the technician will only come to check whether the line quality could satisfy with the requirement to meet 4M.Once he comes and confirms the line quality,he will just make some calls to adjust the port speed for you.

I hope the man could visit your house asap.Good luck!

i just contacted the apparent technician for my area . He said they are using OLD PORT something 8001 8002 series or something , Cant support 4mbps . Then they say 4mbps my margin would be bad . Trying to persuade me not to upgrade . I'm really piss at their attitude .

Now they are saying they didn't receive any order . They really are a bunch of useless people . They keep changing their stories . Jeeze



This post has been edited by minde: Aug 26 2009, 04:47 PM

That's the technician telling me too.You may really need some more luck.

I welcome any 4M user to test and prove me wrong It depends on time of day, but right now lot of US is bad.

i'm cosidering to downgrade to 1mbps package now..wait for my 12-months contract come to end (this dec).. so many bad story when im using this 4mbps.. now i'm thinking why im using this package while i can download/upload up to 7MB/sec at my office.. and i can remote office pc from my house!.. nafsu nafsu..if im not upgrade to 4mbps, i can save rm50x12+rm88=rm688! this year. what a waste.

your need an IPDSLAM port for 4Mbps

Currently my port is capped at 3Mbps.I think I have been on the IPDSLAM,right?

Yup, I think the technician transferred to another set of ports for your line.
But, the port speed, still need to reconfigure before technician come to your house for the testing

This post has been edited by Acrisius: Aug 27 2009, 12:15 AM

The technician told me that he had configure it to 4M,but till now I could only see it as 3M in my modem info.

Really? Did you try to use other DSL modem to sync the line?

hey , just wanna ask right . If our ipdslam port isnt right , they still can fix it up and have 4mbps ? or its impossible .

Man what a letdown. The technician said my line can only support 2Mbps, despite being one of the earliest 4MBps supported areas. (Taman Tun)
What if I ask them to change my port, would it be possible to get 4Mbps?

So expensive..
My 1.5mbps package is still RM88..
Unless they fixed the every 2-3 month happen 1-7 days of high high ping unable to surf, then I'll upgrade..

went to tm point just now , the team manager also rubbing head listening to the technician . So he told me he'll let let me test it out 1st . lolx .

Anyone having their speeds capped. It seems that the maximum that I can go is around 1.2Mbps.