yes u can

This post has been edited by chongxm: Dec 11 2018, 04:16 PM

I was on OLD OS when i send in mine to apple SG. They use their ipad to diagnose my phone . Their diagnostic will show the % and also the charge cycle.
Not sure if the service center here has the same system.

They should have the necessary tools and equipment, being an Apple authorized service center and all but sometimes the way we do things in boleh land is very different, hahaha

Usually its 3-4 hours unless they encounter any issue .

Same, they told me they will try to fix mine by today but seems like they didn't make it.
They said too many people sending in.

All last minute

KL area you all can try go Thunder in Avenue K, just change last Sunday and it done within 2-3 hours, my case is < 2 hours.

Not so crowded there since it's still new.

need to make an appointment?

If under warranty no charges right?

only if you battery health 80% or below.

This post has been edited by Mackiddo: Dec 12 2018, 12:36 PM

No need.walk in will do. but heard weekend is lesser people.

Just went to machines KLCC, made an appointment for battery replacement for my iPhone 8 Plus (94% health, warranty till jan)

asked apple CS before going in, was told if under warranty it will be eligible for the program, and will be free of charge.

Machines staff told me only phones out of warranty can get the RM 121 replacement, if still under warranty then they cannot replace the battery (in under 4 hours), and instead need to wait for 7 days for them to send it back to apple to replace.

at the end decided not to change it since 7 days is just too much hassle

Update, I called them and they said my phone already done repair!
Apparently they didn't call us when the unit is ready even though they stated clearly they will call us when it's done!
So you can try call them to follow up.
Switch is not giving good experience overall.

No wonder I can change it on the same day. My iPhone is out of warranty. Thanks for letting us know. This is great information.

They’ll probably change your phone With a replacement iPhone, didn’t send in my iPhone for that reason(change battery) but because of battery % fluctuating at low battery %. But at least according to machines the curve I got 3 months warranty since my iPhone warranty ends at the end of this month

This post has been edited by yongtjunkit: Dec 12 2018, 09:08 PM

Well too many people send their phone..
Ain't have time to call each customers 😑

not sure if they will request to remove the screen protector? thinking to visit this shop 1 day by 31/12

Same thing Machines KLCC told me when I send in my under warranty ipX. Then I decided not to change my battery. Don’t really wanna get a reconditioned phone while my battery is 95%

Yup, all last minute

typical Malaysian style...
wonder when can this change