Hey guys, let say my iphone bought from overseas, am i entitled to get this battery replacement program promo? Thanks
Apple iPhone battery replacement program, for iPhone 6 and later
Apple iPhone battery replacement program, for iPhone 6 and later
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Jan 31 2018, 01:35 PM
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#1
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730 posts Joined: Nov 2010 |
Hey guys, let say my iphone bought from overseas, am i entitled to get this battery replacement program promo? Thanks
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Nov 14 2018, 10:38 AM
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#2
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730 posts Joined: Nov 2010 |
If my battery health capacity is at 99%, am i eligible to this battery replacement exchange program? just called Switch Bay Avenue, they say cannot replace due to the battery health is consider ok
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Nov 20 2018, 02:30 PM
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#3
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QUOTE(Mackiddo @ Nov 19 2018, 10:45 PM) just walk in early to any Apple Service Provider. It shouldn’t take more than 4 hours from the time you drop off your phone. all your warranty remains the same. just sent my ip8 to queensbay this morning, they took off my newly applied sp and ask me wait for 2 days for their team to diagnose, already told them i want to replace the battery at own cost but they say its the procedure for phone which still in warranty, |
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Nov 20 2018, 02:37 PM
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#4
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QUOTE(hovercraft97 @ Nov 19 2018, 10:32 PM) aaaa still need to pay.... understand its part of battery degradation.. but just a mere 2 months.... water and dust resistant they say yes, but i dont believe them hahaim not heavy user tooo... what is the procedure if i opt for change of battery replacnemnt?... need to leave my phone for several days..?.. and will my iphone still covered for water and dust resistant.. ? my case they ask me leave my phone for 2 days just for diagnosis |
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Nov 20 2018, 03:08 PM
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#5
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QUOTE(attw @ Nov 20 2018, 02:59 PM) So strange. 2 days to diagnose? yes, this is what the customer service at queensbay switch service center told me.Even if you insist nothing is wrong and you just want a battery change? its disappointing, why would they need 2 days to do a diagnose where a full battery drain test can be done within 5 hours |
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Nov 20 2018, 03:13 PM
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#6
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Nov 23 2018, 10:29 PM
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#7
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QUOTE(Mackiddo @ Nov 23 2018, 06:23 PM) kena conned already. take down name, call Apple and report. ask them give u a case id, then go down again to fucuk them. else, come Apple Store Sg who to report? want to report switch sc also, before changing battery took 1 full day to diagnose my battery, never mention heating issue, after change they say got heating issue, want me wait 7 working days.. really bad service... |
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Dec 3 2018, 10:09 AM
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#8
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QUOTE(stinky @ Dec 3 2018, 08:02 AM) I called up Apple and they will honour the warranty as i told them i am oversea with flight ticket to proof. yes this is how they reply to me.. better wait until warranty expire. my unit already stucked for 2 weeks still now news..Also do you know if Machines won't replace the battery on my another unit when it is still under warranty? They ask me to wait for the warranty to expire next week. They say if i insist to submit, they will send it to Apple and need 7 days. Apple does not usually change battery for me since the health went back up to 95% after reset. If Apple found anything wrong, they will replace a new unit which i think is refurbish. But he claimed its new. This post has been edited by chongxm: Dec 3 2018, 10:09 AM |
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Dec 3 2018, 11:08 AM
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#9
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QUOTE(stinky @ Dec 3 2018, 10:42 AM) Thanks for confirming. i insist them to change the battery for me, after they done changing, they say there is another hardware issue, must send back to apple to repair, sooo i am still waiting for the so called new phone replacement from switchAt least you did bring it for them to check to confirm no other issue. If were to bring after expiry of warranty, like my another ipX, they will say expired warranty, must pay to fix these faceid issue before allow to change battery. |
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Dec 3 2018, 10:05 PM
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#10
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Dec 5 2018, 12:58 PM
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#11
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hi guys, i just got a phone replacement unit from switch, (ip8), the warranty check on serial number shows until 4th december 2019, but the person told me just follow back my previous phone warranty which is 5th february 2019. so which one should i follow? thanks
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Dec 5 2018, 04:50 PM
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#12
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Dec 11 2018, 04:16 PM
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#13
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