I subscribed to the year end promotion in december for 30Mb/s (rm139), i signed for that and also was told it was 139 + GST but my first bill came and it was above RM 200. In the breakdown there were 3 costs. Internet, hyppTV jumbo lite, 1 time fee (rm 10). It seems i have been applied to hyppTV jumbo lite without being told or it being mentioned or seen anywhere when applying at tmpoint.

How do i go about this? MCMC is like next door to me.

Is it possible to downgrade from Thankyou Surprise 50Mbps to Unifi Advance 30Mbps @ RM139? I was chatting with the TM Live Chat Agent and the agent said the 30Mbps @ RM139 is for new installation only 

UniFi package definitely comes with HyppTV. I supposed RM 139 is inclusive of HyppTV already.
Why first month is so expensive, it is because you pay first and use later for UniFi. You are paying for your current month's charges (pro-rated) and full next month. From second month onward, it will be normalized.

UniFi package definitely comes with HyppTV. I supposed RM 139 is inclusive of HyppTV already.
Why first month is so expensive, it is because you pay first and use later for UniFi. You are paying for your current month's charges (pro-rated) and full next month. From second month onward, it will be normalized.

The problem isnt that, its that i am being charged for a hypptv pack when i didnt apply for it. My bill came up above 200 because its the Internet (139) + hypptv package(30+) + 1 time fee (10) + GST

how much do you actually pay? my bill a bit confusing so i dont know read, cause has credit note for their service fault

Here is my bill, also subscribe to Unifi 30mbps advance bonanza plan.

Why need to charge RM36.77 for unifi tv?

Technicians came and changed the Archer C1200 to Netis DL4480V. The WiFi Optimiser Tool shows that I am connected to Channel 9 and recpmmended Channel is 6. How do I change the channel? Kinda need a step by step guide on this.

There are three sides. Permanent or temporary = it depends.

ISP side = IPv6 routing and address delegation issue.

Client side = router/client device with MTU issue (packet fragmentation, packet too large etc), phone OS with IPv6 problem (the legendary wake-lock, older android use SLAAC only), or OS/Firewall etc is blocking IGMPv6.

Server side = some servers misconfigure their IPv6 server, no route to host etc....

It's not a big issue at the moment.. Probably even for a couple years so up to TM & Co to implement properly.. So now it's not a permanent issue for the country. However, if it's due to the specific devices, then well...

No, you don't need a LAN cable to effect such change.. Can be done through wifi. Only time you'd need a LAN cable is to flash firmwares and perform initial setup.. It's recommended. Besides, if Hypptv is installed then, there must be a LAN cable at your place.

See below for an excellent explanation from bro JohnLai. As other forumers have said, you don't need to buy a LAN cable to connect laptop to router and you can do it wirelessly.
Great explanation bro. Will have to steal this to explain to some other newbies in the future lol 

I'm sure it's just a typo and that you mean ICMPv6 right?

Guys since it is ipv6 fault i can't load up certain web sites on some devices at home. Should i report it to TM to do something to fix it or just continue to disable the ipv6 on my hand phone???

Pro rated plus full month because UniFi bayar dulu, guna kemudian. Your HyppTV is RM 30 per month, 6.77 is prorated because this is your first bill.
UniFi package must come with HyppTV. Sekian.

Guys since it is ipv6 fault i can't load up certain web sites on some devices at home. Should i report it to TM to do something to fix it or just continue to disable the ipv6 on my hand phone???

UniFi must come with HyppTV. You cannot not subscribe for it, if it allows, many have ditched it away.
I'm quite sure your bill is prorated + full month. No more 30Mbps for 169. Share your bill here.
Mine is RM 189 excludes GST for 100Mbps. Share here and others can advise.

would like to ask do i need to cancel my current service in order to subscribe to the new 30mbps rm139 plan? or can just live chat with tm to request it?

Need to see breakdown but I can tell you, TM hardly makes mistake unless they don't give you enough discount.