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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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NyOx
post Aug 14 2017, 10:01 PM

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QUOTE(visualfoley @ Aug 14 2017, 09:50 PM)
can anyone explain to me about the unifi current plan ? that comes with webe..
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got meh? unifi +webe? as i know unifi is stand alone package.
NyOx
post Aug 15 2017, 12:34 PM

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QUOTE(visualfoley @ Aug 15 2017, 01:04 PM)
yes the do have at their website.

but i want to know, if choose unifi with webe, will i get the hypp tv as well?

or am i just getting the internet connection and webe only?
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ahh this is new for me. . i think still got hypptv basic not full pack as per entitle with entertainment pack.

price also slighly diffrent.

i can see it in --> TM WEBSITE


NyOx
post Aug 16 2017, 11:48 PM

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QUOTE(fruitie @ Aug 16 2017, 02:45 PM)
Yes, provided the area has UniFi. I have relocated mine twice.
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how about monthly charge? same? any fee apply?
NyOx
post Aug 17 2017, 07:44 AM

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QUOTE(fruitie @ Aug 17 2017, 12:50 AM)
Same. Basically just transferring your current plan to a new location.
First time relocation is free and second time onward should be RM 300 relocation fees but recently they have removed this as well until further notice. So I was lucky to relocate second time in the right time.
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phewwwww nice.. will try my luck next year.
NyOx
post Oct 12 2017, 08:09 AM

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QUOTE(JohnLai @ Oct 12 2017, 12:49 AM)
Before you start, please have a look on the diagram
user posted image
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great info!!!
NyOx
post Oct 12 2017, 08:10 AM

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QUOTE(touristking @ Oct 12 2017, 07:52 AM)
Hi. I have Unifi and I can get 50 mbps easy. With a VPN set on router AC68U, the best I got was 18 mpbs, a 65% reduction in speed. What are you people getting?
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change to other vpn service or pick and change until you get right location.

This post has been edited by NyOx: Oct 12 2017, 08:11 AM
NyOx
post Oct 26 2017, 10:56 PM

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QUOTE(Yluxion @ Oct 26 2017, 07:48 PM)
After waiting for over 10 months, finally I gotten the free upgrade today from 50 to 100.

2 technicians come over with a D-Link DIR850L router, but I told them I'm using my own Asus RT-AC68U. So there's no need to change the router.

So they just standard SOP, pluck-in cable do some speed test, update user data system and signing forms. That's it. They say I get the keep the D-Link router as that was my property.
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wow. did they mention contract extend or not?
NyOx
post Nov 2 2017, 10:34 PM

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QUOTE(Jjuggler @ Nov 2 2017, 10:14 PM)
Im satisfied with the performance of the legendary DIR 615.
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lol. if using LAN should be fine. but wifi total sucks. i been use couple of years already. lucky replace with AC router.
NyOx
post Nov 18 2017, 01:30 PM

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QUOTE(Neptern @ Nov 18 2017, 02:22 PM)
I called TM just now to enquire about the RM10/month upgrade. The CS said only eligible when you receive the sms offer.

Should I try my luck again later?
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i think only selected customer will get call. whoever got call will consider lucky. kekeke. add RM10 get upgrade to 100mbps. dayumm

NyOx
post Nov 19 2017, 09:18 AM

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QUOTE(Neptern @ Nov 18 2017, 02:34 PM)
Maybe I should call every week to pester them or something. Been a loyal customer since 2010.
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lol. for TM, they don't care about loyalty. only them sole distributor for high-speed broadband. so it looks like we begging from them especially for landed house. lol
NyOx
post Jan 2 2018, 04:37 PM

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QUOTE(ComposMentis @ Jan 2 2018, 12:06 PM)
Anyone knows what's the maximum speed attainable for high rise building?

Called TM to inquire about the RYE upgrade and was told that as my home is high rise, it could only support up to 50 mbps  ohmy.gif
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if you building based :

- VDSL it will go max 52mbps downstream and upstream 3mbps.

- if your building based with VDSL2 , it can go max 100mbps downstream and upstream.



NyOx
post Jan 2 2018, 07:23 PM

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QUOTE(hiha123 @ Jan 2 2018, 06:16 PM)
But i thing it is depend TM see that building line,2week ago i ask TM my building support max speed is 30mb,if u say VDSL can get max at 50mb++,then this 50mb got include the hypptv use about 10mb+30mb internet speed?
or is 50mb+10mb hypptv? rclxub.gif
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max throughput for vdsl 50mbps. if tm offer triple play with voip and hypptv mean max sub they can offer 30mbps.
NyOx
post Jan 2 2018, 09:24 PM

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QUOTE(ComposMentis @ Jan 2 2018, 09:55 PM)
I'm currently on 50mb thank you surprise package and my upload speed can hit 20mb comfortably though  hmm.gif

Called TM once again just now, was told this time to drop by TMpoint, apply and wait for the technical team to visit my place to check whether 100 can be supported  unsure.gif
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upload speed a bit tricky. normally best efforts. i dont have actually reading normally mybe under 20mbps as what you mention.

FTTC is depend on TM infra. if they able to tweak for you mean they can offer that service.
NyOx
post Jan 10 2018, 03:36 PM

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QUOTE(theedi @ Jan 10 2018, 01:17 PM)
Unifi download speed very slow here only 20-30 kb/s last few days.
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seriously? which area? tooo slow and complaint to TM 100
NyOx
post Jan 18 2018, 04:37 PM

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QUOTE(genesis2000 @ Jan 18 2018, 04:44 PM)
Is it possible to downgrade from Thankyou Surprise 50Mbps to Unifi Advance 30Mbps @ RM139? I was chatting with the TM Live Chat Agent and the agent said the 30Mbps @ RM139 is for new installation only  sad.gif
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terminate and pay penalty. sub back Unifi Advance 30Mbps. rclxms.gif
NyOx
post Jan 24 2018, 11:33 PM

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QUOTE(hurricane21 @ Jan 24 2018, 10:34 PM)
Anyone connected to IP range 1.x.x.x ? hmm.gif

Today suddenly my router internet led changed to red so I restart then got this IP range.
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i think today lot of 1.x.x.x IPs has use back as a part of tm to fully utilize ip segment.

some area will get 60,70,90, 175, 115,210, many more.

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