Just got mine upgraded 30 -> 50 mbps last week, staying at Taman TTDI Jaya

Download and upload speed very consistent 50/20mbps using TP Link AC1200 router

Hi guys,

I have a question.

Is it possible to bring/relocate the unifi with me if i were to move to another place?

The unifi account is using my name.

Yes, provided the area has UniFi. I have relocated mine twice.

Great!

Whats the procedure?

Do i need to contact TM and ask them to install it in my new location?

You have to walk-in to the nearest TM Point and filling in relocation form. The staff will guide you from there, you will need to pick any of the available installation dates. Suggest to do this only two weeks before relocation, if too early, those dates may not be available yet.
Bring all your stuff to the new place and enjoy.

This post has been edited by fruitie: Aug 16 2017, 01:49 PM

Alright.

Thanks fruitie.

Guys, need to some opinion. Currently I am out of contract with Unifi and I am using RM199 for 50mbps (thank you campaign).

I found out that the router are not optimized for 50mbps downlink for wifi.
I am thinking on whether it is worth to commit for another 2 years of service contract and ask them to change the router for me?

This post has been edited by gwong: Aug 16 2017, 05:11 PM

I think it's better to buy it yourself. Bought mine and it's worth it!

Y u no port available at my place??

Your neighbor steal it already.

hahahaha....that's not fair. I taught the ports installed enough to cater the residents there. Why tak cukup wan?

how about monthly charge? same? any fee apply?

Same. Basically just transferring your current plan to a new location.
First time relocation is free and second time onward should be RM 300 relocation fees but recently they have removed this as well until further notice. So I was lucky to relocate second time in the right time.

he still didnt get the first bill....

Because in my area, I saw some house having 2 cable from pole enter right into their house. I should have request for 2 btu. Now I ended up having maxis and unifi in 1 btu

Got a question, right now I have 2 ISP in 1 btu now, can I request for a split up? I'm asking this because my house has 3 phase power so using the powerline is meh... living in 3 storey house, unifi is on highest ground and maxis is lower ground, so I want a new btu on the lowest ground because I had unifi installed first and the technician place it on the highest ground. During the maxis installation, the technicians never ask me whether I want it split or having it join together in 1 btu, ended up it join. Called 1 cs through the phone and I feel unconvinced because she was rude or I never believe if she tell the truth, I just want to confirm here to see if its possible to request for btu split up.

phewwwww nice.. will try my luck next year.

For me first I installed unifi, then second apply Maxis.

From the second when I apply Maxis I have request many times to Maxis to install second fibre cable. But end up they need liaise with TM, so TM detected I already have fibre cable so they tell Maxis no need to install second cable, then I keep argue with them so ended install 1 cable only with shared BTU.

They said the other port need reserve for other neighbor use.

That why they use dedicated btu. So can use by multiple isp and of course can lower cable utilization. Give chance for others to enjoy the unifi also.

You can pull lan cable from btu to maxis router to downstairs.. But need to spend money la.

Maxis fibre wasn't around that time when I first install unifi in my area. I asked the person in my neighborhood how he managed to get 2 cables from pole into his house, he told me he had maxis first then unifi. On the phone when I call 100, the cs told me I have to call the last ISP that install their service on tm btu. Basically is like tumpang to stay in people house but you can't ask the owner to move away and you stay in their house.
He then tell me to call maxis and I get a rude answer from a lady saying I can't split up no matter what, even after terminating and reinstall. But I did ask maxis cs via phone if there is extra port in my area(and yes, there is some ports available) before asking a btu split up because if you ask them for split up then for ports availability they will always come up a reason to say "port is full" because they can't answer your first question.

I could, but it be nice to have separate btu because it's much cleaner. Currently tm have drilled my aluminium window frame just to pull the fiber cable in. The area I planned to place the btu is not too deep inside the house, just drill hole and place the btu like 2 metres next to the hole on either of the floors in my house.

This post has been edited by kennydy1990: Aug 17 2017, 10:07 AM

And with no extension of contract. If transfer to another owner also continue existing contract.