the  problem is, i'm only available at home during weekends  and they only can come another 2 weeks 

i cant believe that they cant just up my speed 1st then only change the router

hey guys...

my house is so called fiber ready, with fiber cables
1) outdoor - black from nearby common manhole to my house manhole
2) indoor - white from outside junction box to inside junction box

when TM came to install had a problem with outdoor cable and when they try to pull the underground conduit was blocked, they offered to run new cable for RM400
but the cable would be visible at some parts not concealed so I disagreed

since then my developer has dug up the conduit and found the blockage and cleared it, leaving it open so easy for TM to pull a new cable or splice as the current black outdoor cable seems too short. will they charge for this? would it be better for them to pull a new cable in the conduit. will they charge for this?

also internally I would like them to extend the white fiber modem about 2m meters, will they charge for this?

my developer also ran the telephone wiring to the same point but did not terminate the cables with phone jacks (2 nos.) so that I can plug both phone lines into the TM unifi modem. is this chargeable as well?

sorry for all the newb questions but i tried looking for it could not find any real answers...

Dear all,

Past 2 week, i check my speed through speedtest, noted that TM has upgrade my line to 50Mbps. However, i experience slow speed this week, hence i run through speedtest this week, my speed has decrease significantly to only 20MBps.

Do anyone experience the same problem like me? Has TM reduce back my speed?

hey guys.  wanna ask.  how long does tm come and install unifi at house once submit application?

i apply through online agent. and the agent came to my house to get IC thumbprint authentication.

another question is that  the unifi box is directly outside my house.  next to my gate.  when i when to TMpoint and check for unifi availability .  they cant find my house number inside their unifi system.  is that normal?

normally need to apply unifi first  then they only update their system?

How can it be not activated yet?  the green box is just infront of my front gate.

my next door already got unifi.

Hi Fellow Unifi-ers. I received an sms from self proclaim TM that they have upgraded my internet from 30 to 50 mbps. Currently i am using 10mbps which upgraded from last year. Is this a hoax?

Currently my package has been upgraded from 30mb to 50mb. I'm currently using the black rounded router that has set 2 wifi line that is 2.4ghz and 5ghz. My problem is that sometimes it's hard to reach 40m+ when I'm connected to the normal wifi line that is the 2.4ghz one, but strangely it's very easy to reach 51mb on speed test if I'm using the 5ghz line but the thing is, this 5ghz line does not cover a large area and only near the router. Do I need to change the router? Because I don't think there is a problem with my internet line itself. Or is there any solution for the people that has already encounter this problem?

I always tot we can login to different unifi account at diff place ?

I currently have Unifi installed at my house under another family members name , can i install another Unifi and have 2 at the same time ?

The 1st line is no longer being paid , should i terminate it and get a new one ?

Can i have TM block outgoing calls so no one makes calls on it accept to call 100 ?

new Unifi registration can get the promo price of rm139 right ? Am currenctly on 30mb package.

Planning to move to a condo where i saw there is fibre cable ready.

Any sifu here know if i could just port over my existing unifi (landed) box to the condo for use or i need new installation?

No. And not even for FTTH users

He was asking about having 2 UniFi account in 1 BTU, TM doesn't allow that
Yes you can have up to 4 account but with a mix of several ISPs but not 2 accounts from TM itself
When you did the test, did you test using Wireless or LAN cable?

I got my new 30mb unifi today. They gave me a tplink AC1200.

My setup is 3 connection points from a router at my study room downstair to living room and master room upstair, connected through power line adapter.

Before unifi, i use streamyx for internet and iptv, they worked well where i connected any on the lan port to my study room powerline.

But today with new streamyx, when connected using port4 (vlan IPTV) to powerline adpater, iptv worked but the internet. If I connected other ports to the power line, internet worked but IPTV not working. I was looking at ac1200 functions and i couldnt find any vlan bridging.

One way to solve this is to use a switch but I reckon it is redundant and waste of electricity. Supposedly the router could be configured to achieve this. Perhaps I just noob, out of idea how to solve it.

Anyone could shed any light?

Thank in advance.

Hi everyone,

I have some questions to ask about ethernet switch. I subscribed TM Unifi 50mbps plan, using D-Link wireless N router DIR-615.

Originally the router has 4 LAN ports, 1 meant for Hyyp TV. Hence, the other 3 ports are for computers and laptops.

If I use an ethernet switch connect to 1 of the 3 ports, will it works for other computers/laptops which connect to that ethernet switch?

Can you further elaborate this?

Can I do this?

TM ONU ---> AC1200 ---> Gigabit switch (connected with IPTV and Internet) ---> Powerline A ---> Powerline B (in another room) ---> Gigabit switch (Connected with smart tv, STB, bluray player etc)

Thanks.

50Mpbs. Kodi.. lagging, hanging. all sorts. I am sure Unifi throttle the speed.