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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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AjkR06
post Aug 19 2017, 08:34 AM

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QUOTE(squall0833 @ Aug 19 2017, 04:21 AM)
just noticed

no more UniFi Advance 50Mbps??

now only 30Mbps or Pro Plan 100Mbps?
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Perhaps those who are subscribing to 30mbps will be given free upgrade to 50mbps by tm. whistling.gif
kutitata
post Aug 19 2017, 08:37 AM

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QUOTE(AjkR06 @ Aug 19 2017, 08:34 AM)
Perhaps those who are subscribing to 30mbps will be given free upgrade to 50mbps by tm.  whistling.gif
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that would be great.... but i doubt it....
westlife
post Aug 19 2017, 06:08 PM

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unifi 50Mbps speed at my parent house (after free upgrade).

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JohnLai
post Aug 19 2017, 09:20 PM

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Errr......guys.....I thought TM already update their system about not providing new number and can re-use existing TM phone number instead of having two different phone numbers?

How come my order confirmation email suddenly shows new Residential Voice = 608xxxxxxx which is different than my current TM number?
jusbella
post Aug 19 2017, 09:30 PM

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QUOTE(JohnLai @ Aug 19 2017, 09:20 PM)
Errr......guys.....I thought TM already update their system about not providing new number and can re-use existing TM phone number instead of having two different phone numbers?

How come my order confirmation email suddenly shows new Residential Voice = 608xxxxxxx which is different than my current TM number?
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Call TM and ask.
soonwai
post Aug 19 2017, 09:33 PM


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PSA: Don't forget to claim your TMRewards points before it's gone for good. Deadline is 31/8.

500 points = RM5 towards your bill.

I never touch my TMRewards before this. Turns out I have 6600 points but 1800 already expired. Managed to claim RM45 off my bill with that.
JohnLai
post Aug 19 2017, 09:42 PM

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QUOTE(jusbella @ Aug 19 2017, 09:30 PM)
Call TM and ask.
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Err........k, I plan to ask via live chat, but I worry agent will asked me where did I find the news about single phone number stuff instead of two phone numbers......and I can't recall where did i read it here.......someone help me please? sweat.gif

This post has been edited by JohnLai: Aug 19 2017, 09:43 PM
fruitie
post Aug 19 2017, 10:07 PM

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QUOTE(soonwai @ Aug 19 2017, 09:33 PM)
PSA: Don't forget to claim your TMRewards points before it's gone for good. Deadline is 31/8.

500 points = RM5 towards your bill.

I never touch my TMRewards before this. Turns out I have 6600 points but 1800 already expired. Managed to claim RM45 off my bill with that.
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I thought everyone has different expiry date?

I already redeemed RM 50 last month.
soonwai
post Aug 19 2017, 10:17 PM


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QUOTE(fruitie @ Aug 19 2017, 10:07 PM)
I thought everyone has different expiry date?

I already redeemed RM 50 last month.
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My bad, nvm my post. I was under the impression that they're doing away with TMRewards entirely. Last month they stopped the rewards catalog. I misunderstood their latest sms. Still can claim bill rebate and HyppTV movies.
soonwai
post Aug 19 2017, 10:20 PM


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QUOTE(JohnLai @ Aug 19 2017, 09:42 PM)
Err........k, I plan to ask via live chat, but I worry agent will asked me where did I find the news about single phone number stuff instead of two phone numbers......and I can't recall where did i read it here.......someone help me please? sweat.gif
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From the kudas' mouth: https://www.tm.com.my/Documents/Unifi/FAQ%2...20and%20Pro.pdf
Point #3.
JohnLai
post Aug 19 2017, 10:33 PM

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QUOTE(soonwai @ Aug 19 2017, 10:20 PM)
hmm.gif Doesn't seem to be the one I read before......

Well....since I have that PDF link.......might as well as going to TMPoint on Monday and ask them 'apa macam?' wink.gif .......
fruitie
post Aug 19 2017, 10:44 PM

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QUOTE(soonwai @ Aug 19 2017, 10:17 PM)
My bad, nvm my post. I was under the impression that they're doing away with TMRewards entirely. Last month they stopped the rewards catalog. I misunderstood their latest sms. Still can claim bill rebate and HyppTV movies.
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Yes, I think they are revising the catalogue.
squall0833
post Aug 19 2017, 11:13 PM

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QUOTE(AjkR06 @ Aug 19 2017, 08:34 AM)
Perhaps those who are subscribing to 30mbps will be given free upgrade to 50mbps by tm.  whistling.gif
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really i doubt that

i think what budget 2017 for broadband double speed, same price means only some ppl not everyone lol and it's limited only

doesnt mean effective for future users
soonwai
post Aug 19 2017, 11:46 PM


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My auntie's house got upgraded to 50mbps. Damansara Heights area. Still no luck for me.

user posted image
Tested on iPhone 6s. (2.4Ghz N 20Mhz)

Most surprising thing about that speed is that she's still on her old DIR-615.

This post has been edited by soonwai: Aug 19 2017, 11:47 PM
twL
post Aug 20 2017, 12:18 AM

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I would like to get, if I get my bro's Hypl TV stb to use at my home with Unifi Lite Plan, is it work? Or i will cant watch any channel via stb due to Unifi Lite doesnt hv included the stb package? As i checked on their website, got 2 Chinese channels cant watch via Hypp TV Everywhere app… sad.gif
muhammadnajmi96
post Aug 20 2017, 03:31 AM

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QUOTE(twL @ Aug 20 2017, 12:18 AM)
I would like to get, if I get my bro's Hypl TV stb to use at my home with Unifi Lite Plan, is it work? Or i will cant watch any channel via stb due to Unifi Lite doesnt hv included the stb package? As i checked on their website, got 2 Chinese channels cant watch via Hypp TV Everywhere app… sad.gif
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I think not since unifi life just came with hypptv everywhere only
Colonel Cabuk
post Aug 20 2017, 03:52 AM

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My 50Mbps has dropped to 35Mbps today. Anyone else facing this problem?
hustlerism
post Aug 20 2017, 03:57 AM

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QUOTE(Colonel Cabuk @ Aug 20 2017, 03:52 AM)
My 50Mbps has dropped to 35Mbps today. Anyone else facing this problem?
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Just tested mine.

Im getting 47mbps with 7 ping.

Try to restart your router and re-test?

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This post has been edited by hustlerism: Aug 20 2017, 03:58 AM
Colonel Cabuk
post Aug 20 2017, 04:02 AM

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QUOTE(hustlerism @ Aug 20 2017, 03:57 AM)
Just tested mine.

Im getting 47mbps with 7 ping.

Try to restart your router and re-test?

user posted image
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Have restarted router several times. The next step is to restart the fiber modem.
addison250
post Aug 20 2017, 12:06 PM

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Hi

can anyone guide how to cancel unifi? already over contract

I mean like what to bring to TM? must be owner or representative possible?

THanks in advance

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