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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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nikrizal
post Oct 7 2017, 04:23 PM

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QUOTE(calvin_gsc @ Oct 7 2017, 04:21 PM)
Can provide source that confirms this information?
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JohnLai
post Oct 7 2017, 04:46 PM

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QUOTE(nikrizal @ Oct 7 2017, 04:20 PM)
It's confirmed that Unifi new speed next year will be 200 and 500mbps
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QUOTE(calvin_gsc @ Oct 7 2017, 04:21 PM)
Can provide source that confirms this information?
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Nobody read my post at the previous page? sad.gif (page 54 ?)
doremon
post Oct 7 2017, 04:56 PM

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Dont care bout speed. Want the 50% off huhuhuhu
jasmeet21
post Oct 7 2017, 05:02 PM

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I'm not sure whats the problem, upload speed has no spikes but download has spike, tried restart multiple times (used lan) same thing on laptop and phone
btw i'm on 50Mbps

This post has been edited by jasmeet21: Oct 7 2017, 05:03 PM
enduser
post Oct 7 2017, 05:09 PM

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QUOTE(nikrizal @ Oct 7 2017, 04:20 PM)
It's confirmed that Unifi new speed next year will be 200 and 500mbps
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Thats good but at what price..
nikrizal
post Oct 7 2017, 05:22 PM

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QUOTE(enduser @ Oct 7 2017, 05:09 PM)
Thats good but at what price..
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Wait for PM announcement in Budget 2018 by the end of this month
maxguy
post Oct 7 2017, 05:25 PM

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QUOTE(calvin_gsc @ Oct 7 2017, 04:20 PM)
The best method is to first contact TM. Ask them for a timeline. If they exceed that timeline (make sure you keep any correspondence record Eg email, live chat screenshot, case ID), then you will proceed to complain to MCMC @ https://aduan.skmm.gov.my/Complaint/AddComplaint?NOSP=1 There you can attach the case ID from TM and all the supporting information you saved. With all supporting documents, you will get prompt action from TM within 3-5 days. I did this for two of my accounts and both got upgraded finally.

At MCMC complaint website, choose the following options:

[attachmentid=9211783]
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Many thanks! i am just reported to MCMC smile.gif
diodorus
post Oct 7 2017, 05:53 PM

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QUOTE(ammarsweil @ Oct 7 2017, 01:41 PM)
Hey man, I'm in Senawang too and have the same exact problem as you. Only the upload speed doubling, but download speed stay about the same +-
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already called 100. Mine still cant resolve the problem after several system reset from their side & modem rest from mine. They will send technician to resolve the problem. Based on the customer service, the technician will cost you RM53 if the problem not from TM side. If your modem problem, you need to buy a new one from technician or if it still under warranty, you can change for free but your contract will be renewed.
watabakiu
post Oct 7 2017, 06:31 PM

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For the upgrade from 30mbps to 50mbps, what is the upload speed?
jusbella
post Oct 7 2017, 06:33 PM

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QUOTE(watabakiu @ Oct 7 2017, 06:31 PM)
For the upgrade from 30mbps to 50mbps, what is the upload speed?
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50/20
Hummingbird
post Oct 7 2017, 06:47 PM

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QUOTE(norazwan79 @ Oct 5 2017, 08:30 AM)
march to july to sept to oct.  vmad.gif
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Yes, I emailed customer support in March and I was told to wait until July. I did the same in July and I was assured to wait until Sept. And now, I am told again this thing is still in progress and I shall wait until end of the year. -.-

There is really no such term as 'deadline' in TM's dictionary.
skylinelover
post Oct 7 2017, 06:50 PM

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QUOTE(enduser @ Oct 7 2017, 05:09 PM)
Thats good but at what price..
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QUOTE(nikrizal @ Oct 7 2017, 05:22 PM)
Wait for PM announcement in Budget 2018 by the end of this month
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if price drop then great news or else laugh.gif doh.gif
ammarsweil
post Oct 7 2017, 07:20 PM

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QUOTE(diodorus @ Oct 7 2017, 05:53 PM)
already called 100. Mine still cant resolve the problem after several system reset from their side & modem rest from mine. They will send technician to resolve the problem. Based on the customer service, the technician will cost you RM53 if the problem not from TM side. If your modem problem, you need to buy a new one from technician or if it still under warranty, you can change for free but your contract will be renewed.
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Will you update here back please if them technician fix the problem. Might do the same after.
weikengwong
post Oct 7 2017, 07:21 PM

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QUOTE(jasmeet21 @ Oct 7 2017, 05:02 PM)
user posted image

I'm not sure whats the problem, upload speed has no spikes but download has spike, tried restart multiple times (used lan) same thing on laptop and phone
btw i'm on 50Mbps
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I experienced the slow speed situation here.Download Speed test showed <4Mbps but upload speed ~50Mbps (I subscribe to 100).
jasmeet21
post Oct 7 2017, 07:57 PM

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QUOTE(weikengwong @ Oct 7 2017, 07:21 PM)
I experienced the slow speed situation here.Download Speed test showed <4Mbps but upload speed ~50Mbps (I subscribe to 100).
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Thanks for reporting back, if I usually have slow down just off and on router will fix it but this is the first time in 10 months I experienced this type of slow down , wonder why
fkinmeng
post Oct 7 2017, 09:01 PM

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QUOTE(soonwai @ Oct 7 2017, 10:41 AM)
After that 10sen/hour. ok lah, quite cheap. Malaysians are too pampered, everywhere got free wifi. Some cuntries, dun have at all. All must pay.
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last time free for unifi users, so if now need pay means they remove the privilege.

QUOTE(nikrizal @ Oct 7 2017, 04:20 PM)
It's confirmed that Unifi new speed next year will be 200 and 500mbps
*
QUOTE(nikrizal @ Oct 7 2017, 05:22 PM)
Wait for PM announcement in Budget 2018 by the end of this month
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knowing tm, sure drag. unless it's price reduction with immediate effect.
stanum
post Oct 7 2017, 09:44 PM

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I ran my speedtest, normally D: 30mbps, U: 10mbps but tonight its D: 4-5mbps U:10mbps

called 100. and they told me all the system is currently down, so they cant do anything even to reset port. So, this guy told me he only open notepad and joted down the user name and their contact so that they can call tomorrow.

always like that, no secondary backup whatsoever. multi billions company with bullshit implementation.
jasmeet21
post Oct 7 2017, 10:01 PM

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QUOTE(stanum @ Oct 7 2017, 09:44 PM)
I ran my speedtest, normally D: 30mbps, U: 10mbps but tonight its D: 4-5mbps U:10mbps

called 100. and they told me all the system is currently down, so they cant do anything even to reset port. So, this guy told me he only open notepad and joted down the user name and their contact so that they can call tomorrow.

always like that, no secondary backup whatsoever. multi billions company with bullshit implementation.
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I contacted them evening, they did reset my port but still same problem, package(D: 50Mbps U: 20Mbps) but since morning only getting D: 5-8Mbps and upload is still fine U: 20Mbps. I'm not sure what is happening, never had this problem before. bangwall.gif
calvin_gsc
post Oct 7 2017, 10:25 PM

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QUOTE(JohnLai @ Oct 7 2017, 04:46 PM)
Nobody read my post at the previous page?  sad.gif  (page 54 ?)
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Thanks for the heads up.
hurricane21
post Oct 7 2017, 11:32 PM

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Should I pay the installer for the installation? I googled but some say need some say don’t need.

Newbie here, they coming to install next week.
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