I payed 0 cent to them, any additional charges if there are some goes into next TM bill and not into installers hand.

As bro jasmeet here said:

Make sure you do a pricepanda first. I, on the other hand, paid straight to the installer, coupon code pre-appiled if you know what I mean.

From pole to living room should be no extra charges unless your house is extremely long. The pole is also behind my house. My neighbour's installation is to the living room. House size is 25x75. I think TM drill through 3/4 walls. No extra charge.

Installation charges is properly documented. The fiber less 15m is free is not mistaken.

hi, 30mbps is RM179 now?

Guys wta do your just leave your modem and router on 24/7, is this ok? Bcs mine is in basement.

hey guys... anyone facing problem surfing china website?? i did speed test.. ping/download/upload all great.. just having hard time to visit baidu or taobao..

There's no need to restart anything. Just disconnect your router's pppoe, wait about 10secs and reconnect.

If you have to restart, then restart just the router.

Yeah, the C1200 is infamous for its 5min boot time. The latest firmware has improved it a bit, down to about 3mins. Have you tried it?

I think it resets to defaults so you'll need to reconfigure it after flashing so take note of your Unifi username and password.

new promo is out, must be one of the cheapest promo i ever seen.no info in tm.com.my yet. but already available at their reseller site.

1 UniFi Pro 100Mbps - Bonanza Campaign 239
2 UniFi Advance Plus 50Mbps - Bonanza Campaign 189
3 UniFi Advance 30Mbps - Bonanza Campaign 139
4 UniFi Lite 10Mbps - Bonanza Campaign 129
6 UniFi Biz Pro 100Mbps - Bonanza Campaign 349
7 UniFi Biz Advance Plus 50Mbps - Bonanza Campaign 329
8 UniFi Biz Advance 30Mbps - Bonanza Campaign 279
9 UniFi Biz Lite 10Mbps - Bonanza Campaign 199

discount is valid for 24 months.

for downgrade then need walk-in to TMpoint already

Yours consider as downgrade (value)

I am not sure this can be done by tmpoint as this new packages is for new subscription only
If you still under contract, you are already locked

how you guys do online chat with TM?
I tried lots of times, always end up ask me to email them
am I doing anything wrong?
and what should I type in ID type? New IC? New NRIC?

If you're on contract definitely have to pay penalty (and probably not worth it to convert). Wait till out of contract, definitely got different promo then.

Went to TM Point today, they said the upgrade to 50mbps RM189 Bonanza Plus only for 6000 customer and need to wait for SMS starting tomorrow.

Haha deng

Want 2 switch old 50mbps to bonanza 50mbps and only 2 weeks old

I'm currently using FIBERHOME modem as given by TM last year, anyone knows whether this modem support Fast or Gigabit Ethernet?

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my installation was supposed to be yday, but no one called to confirm. installer only called when he was coming & i told him i was already out of the house. I asked him whether do I get any new modem & router, and he said no 
because my contract is extended for another 2yrs, so I should get a new modem & router, right?

after speedtest, DL is around 100Mbps, but UL still stucked at 20Mbps. Do I need to call TM and ask them to update in their system of my new package (100DL/50UL)?

my package is:
30Mbps->50Mbps(TYC2017)->100Mbps(+RM10 upgrade)