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Unifi Unifi Lite 10Mbps Brotherhood -- v3.0 --, Incoming RM99 package!? (Put On Hold)

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big2me
post Nov 19 2017, 12:12 AM

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QUOTE(MrSpeedy @ Nov 18 2017, 10:55 PM)
Thanks for the info SilentVampire and GrynnRyder.
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I using the DNS you provide, the ping is lesser, TQ . Now 7ms only. rclxms.gif

QUOTE(GrynnRyder @ Nov 19 2017, 12:03 AM)
My friend got sms about add rm10 upgrade from 10mbps to 30mpbs, but when call 100 they said cannot if lite rm129, only 149 can. wth
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Biasalah, the gov-owned enterprises is use to get us dizzy console.gif
widget
post Nov 19 2017, 02:13 AM

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QUOTE(uncle08 @ Nov 17 2017, 03:09 PM)
redeem phone from TM confirm is wired one due to their catalogue online only showing wired phone. They want us spend the UNIFI service subscription free  points given by TM and redeem their pah-liah phone. instead of wireless phone.  rclxms.gif  bruce.gif
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You are right.
Instead of DECT phone, it is the normal wired phone.
The SA told me that the DECT phone are only for those on RM199/mth plan.
Even the normal phone, had to redeemed the 3500 free points bangwall.gif
twL
post Nov 19 2017, 09:27 AM

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QUOTE(JuneResources @ Nov 17 2017, 10:24 PM)
Those tmpoint branch can't do anything. They just listen HQ instructions only.

I also walk in tmpoint several times and already tired to keep repeat explaination at the counter. Since I hv 2 streamyx account, and want to apply new Unifi at my 3rd places then tell me no coverage (and I audit it saw the TM poles n TM box infrastructure around the area).
Like my area, start pulling fibre cable since 14/8 (might be slightly earlier as some houses alreadt got the cable but not mine), after that they doing this and that, and i think on arounf 16/9 the box already fitted in the pole but bot activated yet, until 9/11 they only activated the service and open for registration

Some forumers said sometimes it will take more than 3 months to activate, even the box already in the poles, depends on our luck actually.

tungfunglaw
post Nov 19 2017, 11:02 AM

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QUOTE(twL @ Nov 19 2017, 09:27 AM)
Like my area, start pulling fibre cable since 14/8 (might be slightly earlier as some houses alreadt got the cable but not mine), after that they doing this and that, and i think on arounf 16/9 the box already fitted in the pole but bot activated yet, until 9/11 they only activated the service and open for registration

Some forumers said sometimes it will take more than 3 months to activate, even the box already in the poles, depends on our luck actually.
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Sigh.. my taman is the otherway round. Can register 1st with reseller but DB box is not even there.



miloaisdino
post Nov 19 2017, 11:32 AM

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QUOTE(SilentVampire @ Nov 18 2017, 10:05 PM)
It won’t improve anything as GrynnRyder said, DNS just resolves hostname to IP, that’s all. Anyway, I still prefer Google DNS as the lack of a secondary DNS IP address is a worry, if it is down someday. This could be avoided if they have set up anycast properly, which looks like they did, but I would still prefer an alternative if possible. Google has two DNS IP address, which is better.
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Actually it depends. For example youtube, different dns might point to different cdn, eg less congested google cdn vs tm throttling internal cdn.. same goes for other major services

twL
post Nov 19 2017, 11:37 AM

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QUOTE(tungfunglaw @ Nov 19 2017, 11:02 AM)
Sigh.. my taman is the otherway round. Can register 1st with reseller but DB box is not even there.
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I also hv registered on March b4 TM decided to setup Unifi infrastructure at my area, actually my taman already hv Unifi, only my area don have, have complaint many times to TM and MCMC, but TM told me if want Unifi, jz move to the area with Unifi provided.

Maybe the reseller will help to request if really have a lot of your neighbors registered their interest...
MGM
post Nov 19 2017, 11:40 AM

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QUOTE(GrynnRyder @ Nov 19 2017, 12:03 AM)
My friend got sms about add rm10 upgrade from 10mbps to 30mpbs, but when call 100 they said cannot if lite rm129, only 149 can. wth
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just add-on std20 to make it rm149 and then add rm10 to upgrade to Unifi Advance 30mbps.

SilentVampire
post Nov 19 2017, 01:51 PM

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QUOTE(miloaisdino @ Nov 19 2017, 11:32 AM)
Actually it depends. For example youtube, different dns might point to different cdn, eg less congested google cdn vs tm throttling internal cdn.. same goes for other major services
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Yes, that’s what I mean by anycast. Anyway, just use Google or that, it doesn’t matter which as long as it’s good.
akib_mullen
post Nov 19 2017, 04:12 PM

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Guys, this 'Butir Lengkap Panggilan STD' how to cancel eh. Wah every month free RM1 1 person kaya liao TM
JuneResources
post Nov 19 2017, 06:15 PM

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QUOTE(twL @ Nov 19 2017, 09:27 AM)
Like my area, start pulling fibre cable since 14/8 (might be slightly earlier as some houses alreadt got the cable but not mine), after that they doing this and that, and i think on arounf 16/9 the box already fitted in the pole but bot activated yet, until 9/11 they only activated the service and open for registration

Some forumers said sometimes it will take more than 3 months to activate, even the box already in the poles, depends on our luck actually.
*
If just take more than 3 month but less than 1 year, should be acceptable.
This is because need time to test before officially publish to the customer. Else if straight away publish to the customer before testing, and end up cannot no internet connections, then more worst. shakehead.gif

QUOTE(twL @ Nov 19 2017, 11:37 AM)
I also hv registered on March b4 TM decided to setup Unifi infrastructure at my area, actually my taman already hv Unifi, only my area don have, have complaint many times to TM and MCMC, but TM told me if want Unifi, jz move to the area with Unifi provided.

Maybe the reseller will help to request if really have a lot of your neighbors registered their interest...
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Means that complain to MCMC also useless?
Sound like "piss you off" if you cannot wait, then apply other service provider.

Normally TM won't bother you if currently yours no coverage, this is because the company still have a lot of new customer wanna to apply.

TSmonkeybeh
post Nov 19 2017, 06:53 PM

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QUOTE(akib_mullen @ Nov 19 2017, 04:12 PM)
Guys, this 'Butir Lengkap Panggilan STD' how to cancel eh. Wah every month free RM1 1 person kaya liao TM
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Just tell them to waive it permanently
apowerfulskill
post Nov 19 2017, 06:56 PM

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QUOTE(widget @ Nov 18 2017, 08:36 AM)
Successfully upgraded from Unifi Lite to Unifi Advance (Bonanza) yesterday afternoon.
Speedtest test difference after 24 hours
Now can easily watch Netflix 4K at 2160p without keep on buffering

Those still waiting for the upgrade, do continue pestering them via live chat or at TM Point  icon_rolleyes.gif
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Upgrade means they give you new equipment as well is it?
MrSpeedy
post Nov 19 2017, 08:09 PM

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QUOTE(big2me @ Nov 19 2017, 12:12 AM)
I using the DNS you provide, the ping is lesser, TQ  .  Now 7ms only.    rclxms.gif
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Mind to share which game you're playing?
widget
post Nov 19 2017, 09:05 PM

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QUOTE(apowerfulskill @ Nov 19 2017, 06:56 PM)
Upgrade means they give you new equipment as well is it?
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Only the HyppTV box, as the original modem and router from Unifi Lite can support 30Mbps
akib_mullen
post Nov 19 2017, 10:03 PM

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QUOTE(monkeybeh @ Nov 19 2017, 06:53 PM)
Just tell them to waive it permanently
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by going to TM point?
uncle08
post Nov 20 2017, 12:20 AM

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QUOTE(widget @ Nov 19 2017, 09:05 PM)
Only the HyppTV box, as the original modem and router from Unifi Lite can support 30Mbps
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Thanks for your info! I heard those greedy upgrade from 50Mbps or 100Mbps the max gonna change to their own wifi modem router as well as TM only provide cordless phone for these package that paying RM199. rclxms.gif rclxms.gif
kevyeoh
post Nov 20 2017, 08:49 AM

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Hi... after upgrade.. the price maintain forever? Or after 24 months they will change the price?

QUOTE(chingyee79 @ Nov 7 2017, 09:55 AM)
Yes, allow but the contract refresh 2 years. But still worth. Add RM 10 to have more 20mb ....But I scared they will charge installation fee....As I heard one TM agent say they will charge installation fee for RM200....
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MGM
post Nov 20 2017, 09:23 AM

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Does the upgrade from Unifi Lite to Advance 30Mbps comes with free HyppTV Jumbo pack?
twL
post Nov 20 2017, 11:16 AM

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QUOTE(JuneResources @ Nov 19 2017, 06:15 PM)
If just take more than 3 month but less than 1 year, should be acceptable.
This is because need time to test before officially publish to the customer. Else if straight away publish to the customer before testing, and end up cannot no internet connections, then more worst.  shakehead.gif


Yes, around 3 months is acceptable, last time my bro wait for 3 months after the db box install, total is 4-5 months to wait, im consider fast already. Fortunately they activated my area service late, so I still can apply for Unifi bonanza at RM139, else jz plan to apply for Unifi Lite only.

QUOTE
Means that complain to MCMC also useless?
Sound like "piss you off" if you cannot wait, then apply other service provider.

Normally TM won't bother you if currently yours no coverage, this is because the company still have a lot of new customer wanna to apply.
*
Yes, MCMC said they said force TM to provide service at any area, they only can control their service quality etc. I asked with their Unifi department at their hq, the guy said my taman already hv Unifi around 2 years ago, but very less ppl apply, then his manager scold him y no body apply. Then i told him ur plan so exoensive, minimum RM179 on last November, of cause not everyone willing to spend it, if below RM150 i believe will hv a lot ppl apply.

Then suddenly this year got a lot of cheaper and cheaper plans, i believe my taman will hv more ppl to apply.

sohailili
post Nov 20 2017, 12:26 PM

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So I wan ranting last week about the upgrade thingy. Well well.. upon receiving the call from TM Point (Miri), they finally made a order to process my upgrade from lite (129) to bonanza (139) without informing me.

How i got to know it?
1st, i got an email stating my hypptv plan was changed. I find it wierd.. but my gut feeling keep telling me to login unifi.com.my to c wat changed.
2nd, i login n check in unifi.com.my under 'activity'. Saw an order submitted on Friday 5PM (5mins after TM Point called).
3rd, copy the order no. n check with live chat y hypptv plan chaged. see below.
[attachmentid=9353781]

Anyway, will not trust them until someone call me for appointment n upgrade my speed since they already U-TURN so many times. Lets c how. fingers crossed for now.

This post has been edited by sohailili: Nov 20 2017, 12:27 PM

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