TM official FAQ *Click Me*

IMPORTANT NOTICE: Pls don't publicly spamming PM, any enquiries (especially from/to agent) please direct message in private


Pricing:
RM 178.00 + GST (** 02/08/17 update -- Mobility pack: Special bundle of Unifi Lite Internet + Webe Mobile)
RM 149.00 + GST (600min free call inclusive)
RM 129.00 + GST (without free call)
24 months contract
RM129 & RM149 package come with with HyppTV everywhere apps: Varnam/Aneka/Ruby
No HyppTV STB
No cordless phone (redeem via TM reward points only)


Available in both HSBB & SUBB area,
using fibre or VDSL depends on infra.


How to check coverage:
- no coverage map available on TM webpage
- check with TM authorised resellers & agents (recommended as they have updated coverage database)
- call 100
- FB: Everyone Connects
- Twitter: TMConnects
- check via nearest TMpoint


How to apply:
- walk in TMpoint
- Through TM authorised reseller & agents

List Of TM authorised agents in LYN:
LeonTan - KL/Selangor/MSC
pwlow - Penang, Kedah , Perak , KL/Selangor/MSC
farhansz - Nationwide
Mika - JB / Nationwide
zaman_chem - Nationwide
mztang52 - KL/SEL/Johor/Penang
kelvin988 - KL/SEL/Nationwide
davidman82 - Kuching, Sarawak
FastResources - KL/Sel/Johor/Penang/Sabah.
rehohk - sepang/nilai/cyberjaya/putrajaya
alextee1881 - KL / PJ nationwide
cedriccheah - Klang/Shah Alam/Banting


* please PM me to add onto the list

Installation guide (for fibre only):
https://www.tm.com.my/OnlineHelp/Documents/...nstallation.pdf

FAQ
Q: [TPLink AC1200] how to fix 0 upload speed on android phone?
A: Simply change MTU from default 1480 to 1492 would fix the problem

Q: As an existing Unifi subscribers, can I downgrade to Unifi Lite?
A: Yes you can, but RM200 downgrade fees applicable if still under contract

Q: I'm currently using Streamyx, can I free upgrade to Unifi Lite?
A: You can migrate to Unifi Lite *regardless* of contract status, no penalty will be charged/
It's not an upgrade, you terminate Streamyx and re-subsribe Lite at new price.

Q: Can I retain old phone number?
A: Yes with RM1 chargeable monthly.

Q: What if TMpoint in my area disallow RM129 package?
A: Seek for all authorised resellers/agents nationwide to assist, RM129 is definitely obtainable in most states.

Q: TM say my area not covered at all, I should give up?
A: Don't, seek for authorised reseller/agents to check, they tend to have extended & updated coverage database, and register for you subsequently.


Archive:
v1.0 / v2.0

This post has been edited by monkeybeh: Apr 16 2018, 08:09 PM

** RESERVED **

This is the dumbest statement I've ever seen,
Take your TM fanboyism elsewhere

It should remain as entry package of Unifi,
Unless TM suddenly revamping package and pricing again, which I don't think will be happening in 1-2 years time frame

This post has been edited by monkeybeh: Jul 29 2017, 01:01 PM

Low spec tab... attractive meh?
Btw any printed catalog out already?

LeonTan pwlow
Lai lai lai explain pls

Would be hard decision for me,
For the time being 10Mbps is very good enough to clear all my download backlog plus full HD streaming,
RM139 for 20Mbps, hmmmmmmmmmmmmmm

Before it happen, welcome to my ignore list first.

i guess only selected customer received this SMS,
any chance you're RM149 users or Webe subscriber?

Rm149 = internet (99) + hypptv (30) + free voice call (20)

Rm129 = internet (99) + hypptv (30)

You can direct call sales dept and mention the promotion code

what make u think so?

No one can answer you,
but most likely you'll be brainwash by some TM/Najib fanboy here, if that happen, pls ignore him.

I've just made enquiry to live chat CS in regards of 20Mbps upgrade,
the CS was helpful and make report toward their sales team,
once they checked my eligibility for the promotion, their sales team will contact me.
lets see how it turns out.

** Mobility pack (special bundle with Webe Mobile) updated in post #1

This post has been edited by monkeybeh: Aug 2 2017, 10:02 PM

not a tech junkie but pretty sure it can at least reach 30Mbps threshold

Yes it's crucial.

Nothing yet, typical replies, said my enquiries still in process

Anddddd.... they come back to me and say this is for Biz plan only.
Bummer!

Call their sales dept and mention the UNIPROMO to check your eligibility

Take the cheaper RM129 package if you think you don't need the free call