I think you can see from occ.unify.my if you have STD20.
But for your VDSL configuration, you need to pay RM4 extra every month, compared to ours (RM129).

Sorry.... I dun know where to ask this... TM have not been very helpful...

Just had UNIFI installed at my triple storey house. Installers says now TM not supplying the Fibre termination box (external wall) & Fibre wall socket (internal wall) anymore...

so now I got a very long cable fr the FDP on the outside pole to my room (thru a hole) directly connected to my modem....

Looks quite scary to have one single cable connected like that... 🤤

Anyone can verify this?

Also the installers didn't do a proper job at making it tidy and seal the gapping hole! 😲

i dont have occ access for my parent account, user id & password is with them
will check again & update

You could choose to hide the wiring inside your ceiling if you want to, and you must agree to pay for the non-standard supply/works.

Mang. That's freaking ugly hole
Should have sealed the outside hole
Tweet them on Twitter and fb?

When installed air conditioning, those installer got apply cement like to cover the hole they drill. Both outside n inside



This post has been edited by xcxa23: Jul 19 2017, 12:23 PM

They are supposed to install this to cover the gaping hole.


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PRO

You have extra fiber optic cable outside of the house and you can move it inside the house


CON

this contractor very bad at work.. they should put white cement to cover the holes.. You can buy white cement yourself today at hardware store.

this is not fibre.. u mean u install unifi lite rite.. fibre will be white.. my premise also with this cable.. old telephone line wiring.. they also lay the cable like this, but no big hole like u..

Fibre will be white at the end of the routing..

yeah it doesnt look like a fiber. it looks like a pair of wire, like telephone line

TM really screw up SUBB unifi lite.

1. no VLAN - no VOIP, no hypptv STB forever
2. on the setup, VDSL splitter required, terrible copper cable lay down.

anyone familiar with the minimum requirement on the copper cable for VDSL?

Mine is the same way....one long cable from the telephone pole to inside the house, and it's plugged in to the optical network unit. But they did a neater job with the cable and also sealed up the hole with white cement. However on the acceptance form, they still differentiated between outside and internal fiber even though it's just one long contiguous cable.

hurm, maybe so they can make claims... fiber work should be more expensive due to the higher care that you need to give them

2. i dont think splitter is a must, my vdsl2 router connected directly without the splitter, in the end i didnt use or redeem that phone using rewards.. what a waste..

do you have a phone or the phone is with your old ADSL cable?

Don't waste the rewards. For 3700 points, you can redeem it online and get RM35 (500 points for RM5) rebate on your TM's bill.

no, straight away i told installer i dont need the phone, he insist to setup the splitter but i said no need.. just directly to router.

I got my cheque refund from streamyx already... I terminated end of May I think ... not bad.. so far satisfied with all TM services....

1. anyone know what is netis modem username and password?

tried guest and admin not avail

2. anyone know what is hypptv everywhere username and password?

A SMS on your HyppTV's ID and password was sent to you when your Unifi got connected.