Do you mean to say that they upgraded you to Unifi Lite without being requested to do so?

Or was an upgrade request submitted, and the installer came unexpectedly without making an appointment?

OK thanks for the clarification.

Hopefully your insider info is correct.

I went to TM Point today to pay my bill, and casually inquired...was told the Unifi Lite promo ended on 30th June.

*hoping hard* that I'll get a call soon with a similar offer

Hope some Unifi sifu can answer my questions:

1) During a power outage, can the phone be hooked up to a UPS/power bank/some sort of battery so that it still can be used?

2) If I am a Unifi subscriber who has to move to another address (it is in a Unifi-service area), how much will it cost to transfer the subscription to the new address?

Thanks!!

Thank you sharing your experience!

Thank you for the info!

Am now on Unifi lite RM129+GST/month. It's performing decently. Never had such a high upload speed in my life

They gave me an ONU-Alcatel-Lucent-I240G and a TP-Link AC1200.
Just picked up the free phone from TM Point...it's an ordinary single line unit, nothing fancy.

Now I'm wondering what to do with the Huawei set-top box I got with the former 8mbps package. I was told that Hypptv Everywhere won't work on it. Anyone installed the Hypptv app on that box b4?

Thank you. I shall look into it!

I'll mess around with it this weekend and see what happens

Interesting! I dunno anyone internally. Maybe it's possible to spoof the stb's mac? hmmmm.....

Thanks for that! Will try it out this weekend

You can try this:

1) Go to TM Point, give them your phone number and the address of your land line (or just your address if you haven't got a phone line there yet) and ask them to call the technical department in charge of your area to ask when you'll be covered by unifi. They should know approximately when your area will be covered, or if there are no plans to cover your area at all.

2) If the staff at TM Point is having a bad mood, and you know where the technical department is, go there personally and ask. You may have to register at the guardhouse and leave your IC/driving license there as those places are usually secured locations.

I've done #2 to find out when 4mbps was coming to my area, and #1 to ask when 8mbps would reach me.

Didn't have to do that with unifi's arrival here...saw the yellow/black cables being installed on my street after the copper wires were changed, was bombarded with pamphlets, had a big Unifi banner placed outside my house that partially blocked my view when reversing the car out, and they put a table and an awek wearing TM's corporate blue tudung by the roadside to hand out unifi brochures...I pitied her...she didn't even have an umbrella and was boiling under the sun!

However when I went to TM Point to pay my bill and casually inquired about unifi lite, I was told that the promotion was over! (Post #1575 in this thread), and since then I discovered that there are agents who can hook you up very fast

If your "speed delay" problem pertains to wireless devices, this thread may give you some insight into your router: https://forum.lowyat.net/topic/3857746/all

inSSIDer program to check out yr wifi connect (along with overlapping channels, congestion etc) https://www.techspot.com/downloads/5936-inssider.html

Am using the TP Link router that TM gave me, using Google DNS and no IPV6...whole house (upstairs and downstairs) has full bar wifi and everything's speedy.

TP Link, D'link, ZTE, Netis....does anyone know why TM gives so many different brands of routers??

A very large bulk purchase of 1 brand would certainly get a better price and/or a better model of router, not to mention making it easier for tech support to help users, as well as for subscribers to able to share info and tips.

Or is it a matter of various suppliers with cable or cronies taking turns to supply TM?

Ah I see....thanks for the info!

My experience:
Thumbprint taken by agent in the late afternoon

Day 1: I received 2 emails from TM confirming order submission

Day 2: Received SMS from TM approving my order, along with installer phone number and date of installation. Got a call from TM staff asking me to verbally confirm my order, followed by another SMS confirming my confirmation, and confirming my install appointment. Many confirmations!

Day 3: An installer (different from the phone number given to me by SMS on day 2) phones me in the morning asking if he can come earlier instead of at the afternoon appointed time. I say no problem as I set aside the whole day to wait for the installer. He arrived in 10 minutes and installation took less than 1 hr, everything working fine.

While he was installing, another installer calls my cell asking if I wanted unifi installed today! I told him someone was already installing it and he said goodbye.
In the afternoon, another installer phones me asking if he can come now and install And about an hour after that, I get an SMS from an unfamiliar number asking if I want unifi!! I dunno what was going on....maybe TM has many installers and they just let them chase for whoever was scheduled for an install that day on a first come first served basis. Pity those guys lah.

A most logical and sensible post indeed. Yes it helps a lot, and I understand now. Thanks for that!!

Sustained dl speeds of 1.1-1.2MB/s regularly.

Didn't get to try it out last weekend...was very preoccupied with other stuff. Hopefully others will chime in and give u feedback.
I'll probably get around to it one of these days...I haven't even tuned my tv to digital channels yet!

Wow Thanks! I'll try that one of these days...in the 1 yr I had hypp tv, I think i watched less than 10 hrs

BTW u have a very nice tv, and stylish tv cabinet

Mine is the same way....one long cable from the telephone pole to inside the house, and it's plugged in to the optical network unit. But they did a neater job with the cable and also sealed up the hole with white cement. However on the acceptance form, they still differentiated between outside and internal fiber even though it's just one long contiguous cable.