Guys, if you are still waiting for free upgrade, i will share my experience with you.
I have used AskTm Online Chat to ask when will the free upgrade service for my 50mbps to 100mbps will be executed on April and they told me it will be on June. So I waited till end of June stilll have not receive any upgrade service. So I used the AskTm Online Chat to ask why still have not receive free upgrade service and they said have been postponed to July.
When it was mid of July I still have not receive the upgrade service, so I use AskTM Online Chat and ask again what still have not receive upgrade then they told me it has been postponed again to September.
I was so fed up, so I end up making a report on MCMC on 18 July, then I guess what, I got a call from TM with the number 03-26014000 on 21 July and ask me to choose an appointment date for the upgrade service and will come my house to replace the router.
To all other users, please proceed with making report at MCMC website to receive your upgrade as soon as possible otherwise u really just waste time waiting. I did not receieve any sms but just a call.
My area is Bandar Sri Damansara
just want to said i give mcmc report on 19 and 20 they assigned to tm...
then check got sms, miss called from 03-26014000 just around 5:15pm... sure they want to ask appointment...
my workplace is so ulu so digi no signal...