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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly

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fruitie
post May 13 2017, 02:34 AM

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I must remember to redeem my discount via TM Rewards since for sure I will get rid of UniFi soon.

I blindly paid for this month without redeeming anything. doh.gif
fruitie
post May 16 2017, 12:29 AM

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Oh no, I forgot about my complaint to MCMC regarding RM 159 for 50Mbps.
fruitie
post May 16 2017, 01:36 AM

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QUOTE(soyusa @ May 16 2017, 01:06 AM)
oh okay... some lucky unifi user already completed 2-years contract received free upgrade to 10Mbps.
Later TM called to give new offer by pay extra RM10 per-month (become RM159) in order to get new speed 30Mbps, then by this year can get free upgrade to 50Mbps!
Well... do it right away and file a complaint! smile.gif
*
smile.gif I may do it in office later since my two long meetings are cancelled.
fruitie
post May 16 2017, 12:47 PM

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QUOTE(lyc1982 @ May 16 2017, 09:43 AM)
share with us the outcome and possible the template for complaint as well...
*
I will make sure it will be tough for TM.
fruitie
post May 16 2017, 03:29 PM

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QUOTE(lyc1982 @ May 16 2017, 01:16 PM)
i virtually support u !
*
Thanks. flex.gif

QUOTE(OKLY @ May 16 2017, 01:29 PM)
Lodging complaint directly to TM first?
*
Yes, I will and I will expect crappy answer. laugh.gif
fruitie
post May 17 2017, 02:58 PM

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Yay, my sister's house is finally covered. I'm transferring my Advance 50 to her house. rclxms.gif

She just received call from TM to confirm on installation date, I checked on TM site and her house is in. rclxm9.gif

I will walk in to TM Point for relocation then. biggrin.gif
fruitie
post May 17 2017, 10:29 PM

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QUOTE(sHawTY @ May 17 2017, 10:23 PM)
Stop spreading things like that
Did you even bother to look at both the plan and the price in that photo?

Mana ada VIP package dah sekarang doh.gif
*
laugh.gif Welcome to 2010. tongue.gif

Since I already used up once for free relocation quota, I will need to pay for relocation fees now, I supposed it will be charged to my bill later.
fruitie
post May 17 2017, 10:58 PM

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QUOTE(sHawTY @ May 17 2017, 10:53 PM)
There's a quota?
*
As in free slot for relocation, this is my second time of relocation. tongue.gif
fruitie
post May 17 2017, 11:10 PM

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QUOTE(sHawTY @ May 17 2017, 11:07 PM)
Oh. Luckily I haven't relocate yet after I terminate my VIP 10 account and registered a new Advance 30 account
*
If my sister registers a new account for Advance 30, it's RM 199 now. Mine only RM 179 and already upgraded to 50Mbps. tongue.gif
Plus, she doesn't need to go through 24 months of contract, mine left with 4 months now. laugh.gif

The drawback is gotta pay for relocation fees now. laugh.gif
fruitie
post May 18 2017, 06:42 PM

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QUOTE(westlife @ May 18 2017, 06:26 PM)
so no transfer of ownership just purely relocation?

for unifi under contract can transfer ownership if want?
*
I will still transfer the ownership later. Relocate first, saves the headache.

Yes, can.
fruitie
post May 18 2017, 08:58 PM

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QUOTE(westlife @ May 18 2017, 07:09 PM)
Ic. Because I got ask tm point before whether I want to get the rm1 monthly on my parent's house copper telephone by tying it to the unifi at my parent house but under my name. They said cannot because the copper telephone line there is under my father's name.

Then I asked if I can transfer my unifi line to my father so that the copper telephone line can get rm1 monthly fee, they said csnnot.  sad.gif
*
Actually can do one shot for my case but both my sister and I must be present together.
Since we can't, we have decided to relocate first. One fine day will do ownership transfer.
fruitie
post May 20 2017, 12:29 AM

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Recently noticed my 50M speed is always more than 50M. rclxms.gif

My last few hours with UniFi. You shall be missed...

user posted image
fruitie
post May 20 2017, 12:51 AM

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QUOTE(lyc1982 @ May 20 2017, 12:31 AM)
have you proceed with the rm40 rebate on bill ?
*
May ask more tomorrow when I walk in to TM Point. tongue.gif
fruitie
post May 20 2017, 02:55 PM

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QUOTE(duckaton @ May 20 2017, 01:41 PM)
I have a 100Mbps connection but
I can never reach that kind of speed by wifi 2.4ghz. cry.gif
max I can get is around 20-30Mbps only.

I can reach 100Mbps using lan and 5ghz
but many of my devices not compatible.

If you all can get that speed by wifi 2.4ghz
please guide me. Thank you notworthy.gif  notworthy.gif
*
Mine is 2.4GHz though, my 5GHz was disabled somehow.
fruitie
post May 20 2017, 03:36 PM

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QUOTE(jiaen0509 @ May 20 2017, 03:31 PM)
Why TM suddenly so nice? Last time capped at around 47mbps and now around 53mbps... so nice wor~
[attachmentid=8832217]
*
Yes, I was saying about it last night. Noticed it for few days. laugh.gif
fruitie
post May 21 2017, 12:10 AM

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Went to TM Point Quill City Mall this evening, the crowd was huge, big difference with what I have visited back in November last year. laugh.gif

Lots of huge TVs playing HyppTV channels in background, iPads to play and has a PS4 there to kill customers' waiting time. laugh.gif Plenty of chargers to charge your devices while waiting. Bravo I must say for TM Point to have all these facilities. rclxms.gif

Unfortunately, all the number before me were there for termination... sweat.gif I saw everyone with big bags of equipment. sad.gif

I was there to relocate UniFi to my sister's house and they wanna install on Monday itself! However, my sister is only free on weekends, so made appointment for next Saturday. What a long wait huh? laugh.gif

I also asked about the auto-debit, unfortunately I cannot have two active orders at the same time. Only after relocation is done, I can do it... Think again, I might be lazy to drop by again. Let's see. tongue.gif
fruitie
post May 21 2017, 01:10 PM

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QUOTE(kebeckham7 @ May 21 2017, 05:47 AM)
r u using digi unlimited plan now? u said u want to terminate your unifi?
*
Yes, Digi Infinite 150. I wanted to but thinking to relocate to my sister's house is better. At least she gets to enjoy my discounted package with upgraded speed, 4 months contract left and my Huawei WS880 router. laugh.gif

Her port was just activated this week. Luckily on time, else 4 months later I will terminate it. biggrin.gif
fruitie
post May 21 2017, 02:30 PM

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QUOTE(Icehart @ May 21 2017, 12:53 PM)
I thought you go there slam table about the RM 159 package  laugh.gif
*
I will flip table but let it relocate properly first. laugh.gif
fruitie
post May 21 2017, 04:15 PM

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QUOTE(westlife @ May 21 2017, 03:57 PM)
Just went to TM point with my Father to transfer ownership.
Fee is rm10 but need to pay rm75 deposit. The lady said it is the deposit for the service. But the way she said is very unclear.

TM telephone or unifi need to pay rm75 deposit one?

Was cheated by the lady at another TM point before this also. She said under contract cannot transfer ownership. Bluff ppl one. Wasted 5 months of rm25 rental becos not under the same name.
*
I'm not sure but apparently cannot have two active orders at the same time, looks like I have no choice but to wait until everything is OK only do ownership transfer.
fruitie
post May 21 2017, 05:08 PM

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QUOTE(richard912 @ May 21 2017, 05:04 PM)
Please have someone record and post on YouTube. I want see flip table action at TMNut by disgruntled customer whistling.gif
*
I was just joking la. Flip via online complaint. tongue.gif

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