Still haven't received my free upgrade to 50mbps.

mine already upgraded last week 

received sms late evening last wednesday , told me already upgraded ... wait for your turn , they will upgrade stage by stage

10mbps to 30mbps only 

Ikr, been spamming their CS, no reply at all. What a shame

Woke up with a good news

because i dunno whether they will treat this as signing a new contract or what?
from the official website, Unifi Advance 30Mbps is price at RM210.x, if click 50mbps,become RM263.x.
which means i dunno after modify the package, am i still able to enjoy Free upgrade to 50mbps or not.

Just got a potentially good news rumor. TM will reduce broadband price to 50% next year for new & existing customers.

Well it's too soon to believe, possibly it'll be announced before general election.

I need some advice from some of the experts here about Unifi installation.

Yesterday installer came to my house to install unifi lite but he wanted to charge me RM200 for overhead ceiling wiring. He said if you don't want to pay I have to drill holes in your wall but if you pay me, I won't drill holes in your wall & install the wiring nicely for you.

Is that guy bullshitting me or what? If he drill holes I don't have to pay but if he does the easier work that doesn't involve any drilling I have to pay him. Is the guy trying to cheat me or what?

Fortunately for me, before he could do anything he found that the ports were full in my area. So he couldn't do anything & I didn't have to pay him a cent.

So is the installer trying to cheat me? Please advise me before I lodge a complaint with TM about this installer.

Thank you in advance. 

What are the charges for installation fee and equipment?
Installation  charge  for  UniFi  is  RM200  (currently  waived  for  standard  installation  only).  If  your
premise requires non- standard installation or additional cabling, extra charges will be imposed by
TM Contractor.

Don't request something pelik2 with operator, they can't do anything with account configuration.. I just call 100 and said got new decoder, and when I key in the username still cannot use. They will make a report for a technician to come. 2 hour later got call from the technician wanna attend the report. So amaze, same day within 2 hour the technician come.

What's they do is, the call the center ask to reset my account decoder, something like clear my account registered decoder. After that they just key in again the username and password. That's it.. Not more than 15 minutes.

The thing is, you might be changed RM50+ for technician site visit. As for me, they just left like that. Like so simple they just do a favour. No need to sign anything.

Received the bill already. No extra charge.

All depends on your fiber node sharing.
If you alone to access, of course you will get full speed or more.
If more neighborhood to share your fiber nodes, means broadband speed will be shared, then your speed will drop

anyone of you have experience deal with the case want to apply Unifi but have been given answer by tm, port is full.. Lodge call to skmm, ticket directed to tm, same answer has been given.

Appreciate your feedback.

Just got call from TM. Free upgrade to 100mbps LOL. If sure they make mistake. The whole system huru hara already i assume. Cause I make so many reports before kekkee. If this happen RM169.00 for 100mbps happiest day of my life. Will keep u all posted.

im using wifi coz the modem is downstairs and my room is upstair and far at the back.
but nvr had speed problem before.

few days back, the speed back to normal, downloaded big files from dropbox without any problem (~3-4Mbps)
but then at night the download speed dropped back to 20-30kbps until today  

Hi,

I was recently upgraded to the 50mbps package.
And I still have the same equipment - DIR-615 and the old HypTV box since 5 years ago I think. Should I be getting new router ?

jackdon