Not surprising to me, as I am not able to speak to the technical team.

They set a barrier where we are only able to speak to customer service who know nothing but "customer disservice".

At the moment, it seems local website like lowyat.net is now okay(intermittently).

But overseas one like apple.com, BBC.com, CNN.com still not accessible.

This post has been edited by danieltay: Jul 24 2017, 10:26 PM

Hi how long does it take for jompay process my payment?

try seek TM point for resolution again then

it should be quite instant, or maybe something like a GIRO mode of payment

Just paid around 9:30pm the internet still not reconnecting

in my case, I am using UniFi, no major problems for me with IPv6. All sites work well most of the time. I only remember a couple of years ago I did have some minor issues that some sites are a little slow with IPv6. But everything is fine most of the time recently.

But if I have any issues with IPv6 now, it's with my Celcom LTE mobile data. In this case, I actually disabled it on my mobile data connection on my phone. No choice.

Late payment? Then you need to call 100 for instant reconnecting, else it will take up to 24 hrs. TM will charge RM20 for reconnecting. I kena 1 time.

May I know how to disable iPV6 on tablet and mobile? In my case iOS.

In my case, it's only disabled for the mobile data, NOT the Wi-Fi connection which you can't. In other words, when I am connected to my Wi-Fi hotspot at home (via UniFi), I am on IPv6 dual stack.

But on my mobile data (Celcom), the IPv6 is disabled. Not sure about iOS though as I am using Android, but basically you need to go to the APN settings and select IPv4 only for APN protocol. And again, this is only for the mobile data connection, not Wi-Fi.

Does anyone know if Kota Kinabalu area had internet disruption? Seem like my tplink c1200 (internet port light) turn from green then orange before briefly had no light. And then back to green again. Its been 2 nights. Not stable.

This post has been edited by arr9ow: Jul 25 2017, 12:49 AM

my relocation end of this month for second time. omg need to pay for second time?

Yes, RM 300 according to TM site but until today nothing is charged to my bill yet. Already relocated for two months, second relocation.
I'm already prepared to pay for it.

just found this, yes still waived.

you can change this too in android in access point name under mobile network setting

This post has been edited by stephantsen: Jul 25 2017, 08:05 AM

Please don't give false information or misleading people.

For Streamyx with VDSL/ADSL DSLAM through ADSL modems or VDSL routers, which are connected to the PSTN network via typical unshielded twisted pair telephone (copper) lines direct to the exchange.

For UniFi with VDSL through VDSL modem, which is connected to the HSBB network via Fibre To The Building from the exchange to the building.Then from the building via DSL Based FTTB-MDU to the customer premise through a copper telephone line.

There's a difference.

Is not false information only different on interpretation

for streamyx,
your statement in technically is correct but my statement more on layman term to ease of those not in technical person

for Unifi,
your statement to customer premise is copper wire PROVIDED customer premise is having old infra
However to customer premise is purely fiber is new infra not copper wire
for example: my house purely fiber, does not copper wire.

Still waived? Any official statement from TM, care to share for my record?

I'm in KK too, so far no problem at all.

If you want fastest is go pay via 7-11 then will reconnect within 2-3 hours.

Just got back from TMpoint.

From 100mbps downgrade to 30mbps without paying RM200.00. Also managed to get RM169.00 (RM179.15nett). Surprisingly entitle for FOC upgrade to 50mbps either this August of September 2017. Oklah not bad after so many times I freak out at TMpoint huhuhuhu