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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly
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zhihao4456
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 Jul 3 2017, 12:50 PM
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QUOTE(jiangchen @ Jul 3 2017, 11:05 AM) I just switched to this router as well. The 5Ghz band is great, solves my LG G4 not being able to reach 50Mbps while on the 2.4Ghz band. I feel that the 2.4Ghz band from this router does not improve in terms of range as 2.4Ghz devices on the second floor still receives only half the bandwidth. The 5Ghz on the other hand can deliver the full 50Mbps speed most of the time on the second floor. The switch to an AC router is worth it if you have devices that can utilise the 5Ghz band. My 4 year old laptop cannot even use the 5Ghz speed, only my phone is 5Ghz capable so the switch to AC router did not do much good for now. If you have a lof of devices that can use the 5Ghz band I think the switch will bring about a better experience. The reason you only getting half of the bandwidth with 2.4ghz because the transfer speed for this router is limited to 300mbps which convert to the real world is up to 30Mbps~ As for the 5ghz transfer speed is 800+mbps and convert to real world is 80+Mbps. So that is why you can get 50mbps experience on 5ghz (AC) |
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zhihao4456
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Jul 3 2017, 08:57 PM
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QUOTE(tvcat @ Jul 3 2017, 08:51 PM) can anyone access www.pgyer.com?? its a website from china, maxis 4g is ok yes, i can access |
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zhihao4456
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Jul 4 2017, 08:10 AM
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QUOTE(tvcat @ Jul 3 2017, 09:27 PM) thanks for testing. gotta call unifi im not sure I can access is it because i changed the router dns to google dns so that's why can access~ if you are using google dns as well and cannot access then you need to call unifi |
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zhihao4456
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Jul 10 2017, 12:52 PM
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QUOTE(eternity4av @ Jul 10 2017, 09:03 AM) I saw some forumer got their Unifi Pro 100 for RM209 with Jumbo Pack plus 600 mins? How many are they? Can we have a collateral feedback to skmm to sort this inequality ? Mine is at RM229 monthly with Ruby Pack and no free calls. The reason why some people have been paying less for 100mbps because they have been using the service for quite some time. Take it as privilege for them lo, loyal customer ma... New customer then want same price as loyal customer then what's the point call loyal... |
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zhihao4456
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Jul 17 2017, 03:40 PM
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QUOTE(clement7621 @ Jul 17 2017, 03:35 PM) Hey guys, I have recently switch to Unifi Lite 10Mbps from 4mbps.... but the problem is , i am not getting the speed that i want for streaming my youtube as i can stream at 480p with 4mbps without problem , i have expected a better quality but it doesnt, i have disable ipv6 on my router which is tp link c1200 , changed dns to 8.8.8.8. Please give me some advice regarding my issue , thanks! change router |
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zhihao4456
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Jul 24 2017, 05:28 PM
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Guys, if you are still waiting for free upgrade, i will share my experience with you.
I have used AskTm Online Chat to ask when will the free upgrade service for my 50mbps to 100mbps will be executed on April and they told me it will be on June. So I waited till end of June stilll have not receive any upgrade service. So I used the AskTm Online Chat to ask why still have not receive free upgrade service and they said have been postponed to July.
When it was mid of July I still have not receive the upgrade service, so I use AskTM Online Chat and ask again what still have not receive upgrade then they told me it has been postponed again to September.
I was so fed up, so I end up making a report on MCMC on 18 July, then I guess what, I got a call from TM with the number 03-26014000 on 21 July and ask me to choose an appointment date for the upgrade service and will come my house to replace the router.
To all other users, please proceed with making report at MCMC website to receive your upgrade as soon as possible otherwise u really just waste time waiting. I did not receieve any sms but just a call.
My area is Bandar Sri Damansara
This post has been edited by zhihao4456: Jul 24 2017, 05:38 PM
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zhihao4456
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Jul 28 2017, 11:18 AM
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QUOTE(EroS @ Jul 28 2017, 09:56 AM) Just got in touch with TM online chat. Apparently my free upgrade got rescheduled to September. Another 2 month of waiting. *sigh* i was told the same thing as well and immediately i made mcmc complain~ next 3 days they call me for appointment upgrade~ so you better make mcmc complain |
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zhihao4456
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Jul 28 2017, 11:34 AM
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QUOTE(lyc1982 @ Jul 28 2017, 11:22 AM) how long does it take mcmc to assign your complaint to tm ? i do not know~ after i make complain to mcmc then next 3 days TM call me for appointment upgrade already |
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zhihao4456
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Aug 4 2017, 03:22 PM
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QUOTE(wilson1stop @ Aug 4 2017, 01:04 PM) Hi, I'm totally confused now either tomorrow Unifi installer will come to install or not? In Unifi website check coverage got listed my house and street, double confirmed with TMconnect too, also received SMS/email earlier. But until today still didn't see any TM distribution white box install which opposite 2 streets away from my Shophouse. Just spotted 2 TM pole and fiber cable circling then connecting streamyx cable? via walls across 140 shops. I also tried checked with TMpoint Mobile (like a moving TMpoint), the Unifi guys said will lying cable in this month but not sure about services yet. P/s: Unifi Lite 10Mbps @ RM129, possible to upgrade to Unifi Advance 100Mbps in future? as long is a fiber connection, in the future you want upgrade to how many Mbps also can |
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zhihao4456
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Aug 7 2017, 09:13 AM
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QUOTE(Quan920907 @ Aug 6 2017, 02:40 PM) Hi Wanna ask UniFi Advance Plus 50Mbps (Thank You Campaign 2017) This package got free call? no longer have free call package for Unifi |
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