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Unifi Official TM UniFi High Speed Broadband Thread V31, Speed Upgrade Coming Slowly

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Ckmwpy0370
post Jul 5 2017, 09:35 AM

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QUOTE(Xefron @ Jul 5 2017, 08:08 AM)
TM already extend this offer until the end of this year but only for 30Mbps RM179.Mention the "MU Campaign", the reseller should know.
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the is package offer few months back, till now still valid.
Usually the reseller said will end by this month or so ever. sigh.. sad.gif
Ckmwpy0370
post Jul 5 2017, 09:37 AM

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QUOTE(Xefron @ Jul 5 2017, 08:33 AM)
Yes but no free call OK.
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no need use the calls, use Smartphone better. biggrin.gif
Ckmwpy0370
post Jul 5 2017, 09:39 AM

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QUOTE(man @ Jul 5 2017, 08:17 AM)
30Mbps RM179 price is the 1 without voice package
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my one has free upgrade from 30mbps to 50mbps since last month with same package
Ckmwpy0370
post Jul 5 2017, 12:12 PM

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QUOTE(lazybump_nonsense @ Jul 5 2017, 11:06 AM)
website cannot go in, tv box cannot stream...  bangwall.gif
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internet?
Ckmwpy0370
post Jul 5 2017, 01:39 PM

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QUOTE(jolmy @ Jul 5 2017, 01:00 PM)
UniFi down for 2 days now! Initially, promised next day resolution. THen receive SMS of a delay. When called 100, was told they will come at noon today.

Now is already noon, and nothing resolved yet!  ranting.gif  ranting.gif
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still in progress mah.. be patient biggrin.gif biggrin.gif
Ckmwpy0370
post Jul 5 2017, 08:26 PM

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QUOTE(noobandroid @ Jul 5 2017, 07:56 PM)
i use finch and another vpn that is license cracked but not going to tell what vpn
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can share with us? biggrin.gif biggrin.gif

Ckmwpy0370
post Jul 5 2017, 09:22 PM

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QUOTE(jolmy @ Jul 5 2017, 09:18 PM)
I do realize one thing about the distribution cabinet & those boxes on poles.

Those PSTN ones that are directly connected to exchange only have numbers labelled on it.

Those PSTN lines that are connected using a digital loop carrier (copper from premise to cabinet, then fibre to exchange) have the letter F on it. Usually, these cabinets also have another by its side labelled with the letter S which is for the RDSLAM for Streamyx ADSL.

And for UniFi FTTH, these boxes are labelled with the letter C.
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what does it means then?
Ckmwpy0370
post Jul 6 2017, 10:23 AM

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QUOTE(fx_53_xt @ Jul 5 2017, 09:41 PM)
From what in understand about unifi:
VLAN400 for voice
VLAN500 for internet
VLAN600 for IPTV

First of all, I dont care about the voice service .
Currently I have a Ethernet cable attached directly from the VLAN500 port to wireless router in the middle of my house for maximum wifi coverage.
I also have another Ethernet cable attached directly from VLAN600 to another end of my house where the TV resides in the living room for IPTV.
I believe this is the standard Unifi setup. Both these cable are nicely concealed inside the wall.

If i would like wired connection for gadgets around my TV too (e.g. PS4, nVidia Shield, TV for Netflix, Netgear Arlo base station etc). My thought is to purchase two switches, 1 placed next to fiber optic modem, 2nd placed next to current IPTV set top box.

1st switch placed next to Fiber optic modem:
Fiber modem VLAN500 -> Switch1 port1
Fiber modem VLAN600 -> Switch1 port2
Switch1 port3 -> Wireless router through concealed ethernet cable
Switch1 port4 -> Living room 2nd Switch Port1 through concealed ethernet cable

2nd Switch next to IPTV set top box
Switch2 port1 -> IPTV set top box
Switch2 port2 -> PS4
Switch2 port3 -> nvidia Shield
Switch2 port4 -> Netgear Arlo base station
so on and so forth.

Is there any GBe switches that doesn't strip off the VLAN tags?
in this setup, does the network traffic knows where they are supposed to go?
Ultimately, passing through the first Switch, does the wireles router gets the VLAN500 internet traffic?
Does my gadgets attached to 2nd Switch gets the routed traffic passsed back from the wireless router?
Does my IPTV set top box gets the VLAN600 IPTV traffics?

Please advise.
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also 1st switch and 2nd switch need to talk to each other?

Ckmwpy0370
post Jul 6 2017, 04:39 PM

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QUOTE(fx_53_xt @ Jul 6 2017, 04:15 PM)
Here's the floorplan of my house. The red color line is the existing concealed ethernet cable:
[attachmentid=8946463]

The existing setup is quite simple:
1) BTU resides at the fiber box sitting next to house entrance
2) BTU connects to router through concealed ethernet cable which is the red color line
3) STB / TV / PS4 / everything else connects to router's ethernet port
However, here's what i'd like to enhance to have better wifi coverage and local gigabit network:
1) Move the router to the red spot marked.
2) Gigabit switches near the TV to handles everything else that can do wired internet

Here's the plan:
[attachmentid=8946840]

That create lots of headache because i dont really understand how switches handles VLAN tags:
1) From google it seems normal consumer level unmanaged layer 2 switches cant do VLAN tags
2) some review from Amazon on netgear switches claim that Netgear switch does in fact retain VLAN ID tags
3) Does this plan can even works? I'm not sure what's the behaviour when switches are daisy chained and how do they switches the data when VLAN are invloved.
(i.e. two different VLAN ID traffic are fed into one switch and piped to another switch then broadcast to respective MAC address)
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Y u need the GB switch 1 box?
Ckmwpy0370
post Jul 7 2017, 09:50 AM

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QUOTE(Xefron @ Jul 7 2017, 08:00 AM)
At last, I got my 100Mbps free upgrade.weird thing is that my BTU is unchanged.still using the fast ethernet type.

Maximum speed is around 101Mbps.The installer just drops a new router DLINK 1200 AC since I already got my own router.
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TM changed upgrade process at their exchange level.
The current Box still able to support 100mbps smile.gif smile.gif
Ckmwpy0370
post Jul 7 2017, 09:51 AM

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QUOTE(afraglobal @ Jul 7 2017, 09:09 AM)
Finally TM upgrade my speed from 30mbs to 50mbs after I lodged complaint to MCMC.  biggrin.gif  Me too wait for 6 months. Yesterday received sms informed your UNIFI plan has been upgraded. The speed super awesome!  rclxm9.gif
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But my one just took about 2 weeks to upgrade to 50mpbs , so i m happy with their Service at the moment
Ckmwpy0370
post Jul 7 2017, 09:53 AM

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QUOTE(boxer07 @ Jul 7 2017, 08:12 AM)
finally decided to terminate my 30mbps unifi after waiting for 6months .no news on free upgrade to 50mbps ...

Time available at my condo at last .already arrange for installation next week
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i think your area of TM exchange got hiccup on upgrading therefore, it is delay till now
Ckmwpy0370
post Jul 7 2017, 10:01 AM

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QUOTE(fx_53_xt @ Jul 7 2017, 12:52 AM)
Homeplug might work for STB but not for the rest, it will not meet my requirement. Homeplug's performance depends on too many variables:
- the age and quality of the power cable
- the electrical noise in the power supply
- the existence of high noise electrical appliances (fridge, microwave, aircond etc)
- and the length of the wires.
I've tried many version of homeplugs in my existing setup not only they didn't meet even half of the advertised speed (which is expected by the way), but most importantly the latency introduced by homeplug is horrible. My work requires access to multiple VM workstation across different countries and involves GUI so latency really could kill me.

Some off topic rant and disclaimer: I'm in no way a network expert but my requirements are slightly different from normal. Single device for Unifi or BTU + Router setup doesn't matter to me as long as it is a reliable solution. Here's my experience with TM:

8 years back i was the one of the first batch that installed Unifi VIP5, i remember we used to call it HSBB and the installation backlog was as long as half a year!
While they gave passable Alcatel-Lucent branded BTU, the orange color router was complete crap.
And that was a time not many people who has the networking knowledge to figure out what voodoo TM was using to manage the triple-play traffic.
KLseet was one of the first that figure out the VLAN tagging thingy but there wasn't any consumer level router except microtik that manages VLAN tags.
I remembered spending hours and hours reading his instruction, then with trial and error and finally using the orange TM router as a bridge to manage the VLAN tag and pass the routing job to a proper router.

I do note that VLAN is a common practice for ISP everywhere to manage Voice/IPTV/internet traffic to end user but TM just made life harder for everyone. I still remember they left all the password default and left a backdoor open supposedly for easy troubleshooting from their end. I do not know if this is now improved.

8 years has passed and I am now coming back again to similarly confusing TM.
- There's different promotion price and promotion package everywhere.
- I wasn't allowed to apply using my own name because i am still overseas and cant do biometric verification and no reps are allowed even with authorization letter (although i later found there was a line for authorized person in the service application and acceptance form), i had to borrow someone else's name to register my unifi. How's ironic is that for fraud prevention.
- Installer came and i communicated with him over the phone. Asked him to test if my existing cables are Cat5e / Cat6 capable of GBe, he either doesn't understand or just lazy. I asked him to extend the fiber to my TV area at which i can solve all my current requirement all at once but instead, he just plug the BTU into my existing fiber box, with literally no cabling work involved and then tell me cabling is not part of installation.
- Didn't have a TV currently at the new place and he claim he wont install the STB because lack of TV. I explain TV will arrive later so i would like to have the STB ready and he dozed off.
- Called TM and complained about the cabling and STB, next day he came by and drop me a these bunch of stuffs. What am i going to do with these fiber? Does he honestly thinks average person have skills and tools to splice the fiber?
[attachmentid=8948527]
I'll be back next weekend to try and find the best way to sort this out. Too bad Time does not service my area.
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Do you pay them extract $$ to them with extended proper fiber cabling services?


Ckmwpy0370
post Jul 7 2017, 10:02 AM

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QUOTE(Hanford @ Jul 7 2017, 09:59 AM)
im using streamyx,
but TM force me to change to unifi bcz they want close all streamyx account.

problem is, my house tel underground pipe jammed, cannot install.

Force to drill a few holes to pass my house wall from outside to inside.

last yrs i call maxis n TM technician to come discussion, this is only way to install.

can i maintenance streamyx ? why the TM force ppl to use unifi ?
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first do you agreed to change to Unifi?
Ckmwpy0370
post Jul 7 2017, 12:09 PM

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QUOTE(noobandroid @ Jul 7 2017, 11:51 AM)
until now those idiots in tm sales dept still calling me asking if i still using streamyx.. like wtf bro, what the hell did you do to the records? still call asking me streamyx when i unifi months d
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better find out more details otherwise your will receive additional cost in your bill
Ckmwpy0370
post Jul 7 2017, 02:01 PM

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QUOTE(noobandroid @ Jul 7 2017, 01:25 PM)
i cancelled my streamyx  to give way to unifi, and my auto billing didn't show activity
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better go to TM to double confirm your situation same like my case
Ckmwpy0370
post Jul 7 2017, 04:55 PM

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QUOTE(Harapan @ Jul 7 2017, 04:30 PM)
Anyone having problems accessing youtube?
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no problem in KL area
Ckmwpy0370
post Jul 7 2017, 05:21 PM

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QUOTE(cofin @ Jul 7 2017, 05:17 PM)
ahhh guys ...its July already and yet i havent receive my free speed upgrade from 30mbps to 50mbps is this normal or i need to go spam their customer support ?
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where is your location?
Ckmwpy0370
post Jul 7 2017, 08:45 PM

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QUOTE(cofin @ Jul 7 2017, 06:02 PM)
Miri sarawak
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infrastructure not so good
Ckmwpy0370
post Jul 8 2017, 02:12 PM

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QUOTE(fruitie @ Jul 7 2017, 10:19 PM)
Sooner or later, Streamyx will be phased out..
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still a lot of outstation like Perak, Kelantan,, some Johor, dont have fiber infra at all even new township
Therefore, Streaymx still survive in long term.

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