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Unifi Official TM UniFi High Speed Broadband Thread V29, Speed Upgrade Starting Soon!

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dante1989
post Jan 24 2017, 03:44 PM

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where did u guys receive the surprise package thing? in personal email?
renishi
post Jan 24 2017, 03:48 PM

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I found my in the junk mail. Please check there if you can't find.
megahertz
post Jan 24 2017, 04:49 PM

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QUOTE(Gatsby IT @ Jan 24 2017, 02:06 PM)
When i first filled in the TM Thankyou Surprise , i am eligible for speed bump to advance 50 after 31 Jan .
But when i check my email , they showed only general message speed upgrade will be implemented from January to June 2017 depending location ..
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the wording after 31st jan can be anytime.they not stated as ON 31st.

so their email should be correct JAN - JUNE.

btw this upgrade is by stages depend on location, so just wait for now. nothing u can do
yosheng
post Jan 24 2017, 05:04 PM

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hi , my plan currently is 30mb , but i dont know why everyday the speed will become so slow even the speed test show error , after i reset modem and router then its ok , sometimes after restart still cannot i need to call and ask them reset port, is anyone here facing the same problem ? any solution?
cucubud
post Jan 24 2017, 05:11 PM

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QUOTE(yosheng @ Jan 24 2017, 05:04 PM)
hi , my plan currently is 30mb , but i dont know why everyday the speed will become so slow even the speed test show error , after i reset modem and router then its ok , sometimes after restart still cannot i need to call and ask them reset port, is anyone here facing the same problem ? any solution?
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Not sure if this will help.
Have you disabled the IPv6 on your router?
sam0919
post Jan 24 2017, 05:30 PM

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i heard the ''free'' upgrade only valid for six months, after that there will b additional rm 10 per month charge? is that true?
SilentForever
post Jan 24 2017, 05:33 PM

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QUOTE(sam0919 @ Jan 24 2017, 05:30 PM)
i heard the ''free'' upgrade only valid for six months, after that there will b additional rm 10 per month charge? is that true?
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No. Please read the faq on the thank you surprise campaign page.
westlife
post Jan 24 2017, 05:34 PM

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QUOTE(izputra @ Jan 24 2017, 10:48 AM)
Hard to say actually since that i only use Archer C5 as of now (no experience using the Dlink 850). Anyway, Archer C5 seems stable as of now..but in term of reliability, i reserve my comment (too early to comment..less than 2 month of usage)
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Archer C5 is definitely better. TM has been using Dlxxk residential gateway for long time, but personally i do not like the brand.
frozzbyte
post Jan 24 2017, 05:47 PM

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QUOTE(cucubud @ Jan 24 2017, 05:11 PM)
Not sure if this will help.
Have you disabled the IPv6 on your router?
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I learn the hard way about IPv6 on the damn router. Almost went ballistic on TM guys until I remember to turn off the IPv6.

Damn those IPv6. Drives me crazy during speedtest
pluginbaby
post Jan 24 2017, 06:07 PM

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QUOTE(TheDeadlySins420 @ Jan 24 2017, 11:40 AM)
finally  rclxm9.gif

user posted image
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Did u do anything or contacted them to resolve? Do share to help other members if they face the same thing.
TheDeadlySins420
post Jan 24 2017, 06:55 PM

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QUOTE(pluginbaby @ Jan 24 2017, 06:07 PM)
Did u do anything or contacted them to resolve? Do share to help other members if they face the same thing.
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yeah i contacted them
babycookie
post Jan 24 2017, 07:05 PM

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QUOTE(Moogle Stiltzkin @ Jan 24 2017, 12:45 PM)
u know tmnut. always user fault. restart modem router the basic. yeah i did all that.

last time i complain got issue they blame me. only much later they finally admit, there was something wrong their end after all, so when they fix that then my internet worked.

so it's one of those types  rolleyes.gif

it's a latency issue.... what happened to the unifi problem thread :{ where did that go ?
anyhow a temporary (not full fix) i'm connected to d3 australia server. when i host game latency is low 160-200
https://forum.lowyat.net/index.php?showtopi...post&p=83459673
but i can still drop regardless.... also problematic when i join in other peoples game who are logged into the us server.
other users having success using mudfish for latency to us server.

so is definitely something dodgy going on  hmm.gif
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Same here I cant play any Blizzard games without disconnecting n high latency
Moogle Stiltzkin
post Jan 24 2017, 10:23 PM

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QUOTE(babycookie @ Jan 24 2017, 07:05 PM)
Same here I cant play any Blizzard games without disconnecting n high latency
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day1 - when this all started sad.gif

day2 - confused.gif

day 3 - bangwall.gif


lyc1982
post Jan 24 2017, 11:52 PM

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QUOTE(cucubud @ Jan 24 2017, 05:11 PM)
Not sure if this will help.
Have you disabled the IPv6 on your router?
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how to disable the IPv6 again...?
Gatsby IT
post Jan 25 2017, 12:08 AM

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Saw someone in Facebook posted his bill info (or maybe others but theres a bill showed in picture) , the fee doesnt increase , but billing cycle 12 times a year change to 16 times a year , this is very confusing i dont believe its true , but he showed a TM bill which seemed quite legitimate
derrickmoo
post Jan 25 2017, 12:09 AM

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Anyone having breakdown with unifi?
justanovice
post Jan 25 2017, 12:16 AM

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Hi guys may i know how much you are paying for 30 mbps plan (which then got bumped to 50 mbps)
Thanks
fruitie
post Jan 25 2017, 12:25 AM

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QUOTE(justanovice @ Jan 25 2017, 12:16 AM)
Hi guys may i know how much you are paying for 30 mbps plan (which then got bumped to 50 mbps)
Thanks
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RM 179 with Ruby package.
TristanX
post Jan 25 2017, 12:54 AM

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QUOTE(babycookie @ Jan 24 2017, 07:05 PM)
Same here I cant play any Blizzard games without disconnecting n high latency
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I emailed them with Blizzard Looking Glass and Pingplotter. If they don't fix it soon, I'm going to MCMC again. Lost count on how many times I report it to them.
Icehart
post Jan 25 2017, 03:55 AM

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QUOTE(TristanX @ Jan 25 2017, 12:54 AM)
I emailed them with Blizzard Looking Glass and Pingplotter. If they don't fix it soon, I'm going to MCMC again. Lost count on how many times I report it to them.
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Does that even work?
I'm getting random packet loss when playing Dota and Overwatch. Switched to Maxis hotspot and all is fine. Damn if this report fix this problem I'll definitely send a report.

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