Unifi Official TM UniFi High Speed Broadband Thread V29, Speed Upgrade Starting Soon!
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 Jan 23 2017, 04:01 PM
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#1
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Junior Member
288 posts Joined: Nov 2013 From: Autonomous State of Sarawak  
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so TM call me on saturday to try it today because their system still updating but still not working for me
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Jan 24 2017, 11:40 AM
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#2
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Junior Member
288 posts Joined: Nov 2013 From: Autonomous State of Sarawak
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QUOTE(pluginbaby @ Jan 24 2017, 08:06 AM) I have 2 possible scenario for this which happened to me since I got the same error on first day they launched the page: finally A) I just regged 26december for unifi, so my Streamyx just got terminated and I didn't settle bill yet B) I have unbilled amount for my first unifi bill Too lazy to test and risk of delaying, I paid both to settle to clear both amounts. Next day, I checked my bill all values turned to zero and I no longer see my Streamyx listed. Checked the thankyousurprise page and it finally say I am eligible for upgrade. Hope this helps. U might wanna do live chat to force them to check for you    |
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Jan 24 2017, 11:44 AM
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#3
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Junior Member
288 posts Joined: Nov 2013 From: Autonomous State of Sarawak
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QUOTE(cucubud @ Jan 24 2017, 11:43 AM) Did you screen shot the screen where they mentioned the date for your upgrade? after january 31  |
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Jan 24 2017, 06:55 PM
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#4
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Junior Member
288 posts Joined: Nov 2013 From: Autonomous State of Sarawak
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QUOTE(pluginbaby @ Jan 24 2017, 06:07 PM) Did u do anything or contacted them to resolve? Do share to help other members if they face the same thing. yeah i contacted them |
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