That date is irrelevant. Even though you are the first one to register and agreed to the free upgrade, if they scheduled to upgrade your area in June, you have to wait until June.
The best indication is when you received the notification in email or sms informing you that they are upgrading your Unifi line.
So, just wait for that notification to come.

Mine said "from" "31st Jan"

Hope it comes earlier for my Chinese New Year

What is the normal ping number for high rise? mine reads about 7-9

high rise building normally ping <15

thanks for the info

I have 2 possible scenario for this which happened to me since I got the same error on first day they launched the page:
A) I just regged 26december for unifi, so my Streamyx just got terminated and I didn't settle bill yet
B) I have unbilled amount for my first unifi bill

Too lazy to test and risk of delaying, I paid both to settle to clear both amounts. Next day, I checked my bill all values turned to zero and I no longer see my Streamyx listed. Checked the thankyousurprise page and it finally say I am eligible for upgrade.

Hope this helps. U might wanna do live chat to force them to check for you

This post has been edited by pluginbaby: Jan 24 2017, 08:06 AM

Are u referring to this portion on screen?




Attached thumbnail(s)

After you click on the Yes, please upgrade my Unifi speed for Free!
Print that screen.

This post has been edited by cucubud: Jan 24 2017, 08:42 AM

press YES and screenshot.

If your location is in Taman Tun Dr Ismail, then maybe you have a higher chance to get it first.
TTDI seems to be the pilot site for Unifi.

Sorry for late reply.

This Acher C7 router got good review worldwide. But its wireless coverage might not be significantly better than the stock router provided by TM. Another thing we need to understand is, networking involves 2-way communication. In plain example, there's no point to have a wireless router that can transmit signal of let say 200 meter in range but our device itself only able to transmit data for a range of 100 meter. In this case, your device able to receive router's signal, but not the other way round. So wireless connection failed.

Using powerline adapters instead (preferably with wifi capability) might be a better alternative to solve your issue...

This post has been edited by izputra: Jan 24 2017, 09:07 AM

Does Archer C7 capable of handling 100Mbps?

Well, it's a cheap good router. Got mine for bout 300+ via lazada. In my experience, stock firmware had problems if 5Ghz is being used, causes the router to lose connection after few days, need to reboot to gain connection again. Only on 5Ghz. I flashed OpenWRT, doesnt happen anymore.

And unifi ipv6 is not supported on the C7.

This post has been edited by tolaktakjatuh: Jan 24 2017, 09:59 AM

Well, there are people getting March.

Anyway, let's see. I won't be around on that day, if it is 31st Jan.

TM now use Archer C5 as their stock router for Unifi. So if use Archer C7 instead, it is more than capable i believe.

Archer 5 and Dlink 850 which one more reliable?

Should be capable but your device need to be compatible with 5 Ghz band.

Hard to say actually since that i only use Archer C5 as of now (no experience using the Dlink 850). Anyway, Archer C5 seems stable as of now..but in term of reliability, i reserve my comment (too early to comment..less than 2 month of usage)

Sorry guys I actually took that screenshot days ago la. Just went through my screenshots and I only saw I took screenshot of the part confirming what package I'll get lol. Misses on dates info

D-Link 850L cannnot handle high traffic. While I transfer large file from computer to one NAS, the youtube on tablet via wifi will lag. Getting my new Asus router today.