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Unifi Official TM UniFi High Speed Broadband Thread V29, Speed Upgrade Starting Soon!

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Moogle Stiltzkin
post Jan 24 2017, 11:14 AM

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QUOTE(wolfx @ Jan 23 2017, 02:54 PM)
Ping is bad over last weekend till today. Speedtest is ok though.

Dunno if its because of their "upgrading" works.
*
i'm lagging very badly in terms of latency, and probably even dropped packets because my game to blizzard diablo 3 server keeps dropping.

same also on hearthstone another blizzard game....

sad.gif did they say when this will be fixed?
cucubud
post Jan 24 2017, 11:16 AM

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QUOTE(Moogle Stiltzkin @ Jan 24 2017, 11:14 AM)
i'm lagging very badly in terms of latency, and probably even dropped packets because my game to blizzard diablo 3 server keeps dropping.

same also on hearthstone another blizzard game....

sad.gif  did they say when this will be fixed?
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Did you report to 100?
If you did not report to 100, then how you expect them to fix your problem?
Moogle Stiltzkin
post Jan 24 2017, 11:29 AM

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QUOTE(cucubud @ Jan 24 2017, 11:16 AM)
Did you report to 100?
If you did not report to 100, then how you expect them to fix your problem?
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i did derp rolleyes.gif before talking down to others maybe stop making assumptions off the bat ? rolleyes.gif

and i noticed it's not just me having this issue. so it's not an isolated issue for single user bangwall.gif

This post has been edited by Moogle Stiltzkin: Jan 24 2017, 11:31 AM
cucubud
post Jan 24 2017, 11:35 AM

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QUOTE(Moogle Stiltzkin @ Jan 24 2017, 11:29 AM)
i did derp  rolleyes.gif before talking down to others maybe stop making assumptions off the bat ?  rolleyes.gif

and i noticed it's not just me having this issue. so it's not an isolated issue for single user  bangwall.gif
*
Why don't you push them to look into your problem urgently?
TheDeadlySins420
post Jan 24 2017, 11:40 AM

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QUOTE(pluginbaby @ Jan 24 2017, 08:06 AM)
I have 2 possible scenario for this which happened to me since I got the same error on first day they launched the page:
A) I just regged 26december for unifi, so my Streamyx just got terminated and I didn't settle bill yet
B) I have unbilled amount for my first unifi bill

Too lazy to test and risk of delaying, I paid both to settle to clear both amounts. Next day, I checked my bill all values turned to zero and I no longer see my Streamyx listed. Checked the thankyousurprise page and it finally say I am eligible for upgrade.

Hope this helps. U might wanna do live chat to force them to check for you
*
finally rclxm9.gif

user posted image
cucubud
post Jan 24 2017, 11:43 AM

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QUOTE(TheDeadlySins420 @ Jan 24 2017, 11:40 AM)
finally  rclxm9.gif

user posted image
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Did you screen shot the screen where they mentioned the date for your upgrade?
TheDeadlySins420
post Jan 24 2017, 11:44 AM

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QUOTE(cucubud @ Jan 24 2017, 11:43 AM)
Did you screen shot the screen where they mentioned the date for your upgrade?
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after january 31 unsure.gif
Moogle Stiltzkin
post Jan 24 2017, 11:45 AM

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QUOTE(cucubud @ Jan 24 2017, 11:35 AM)
Why don't you push them to look into your problem urgently?
*
u know tmnut. always user fault. restart modem router the basic. yeah i did all that.

last time i complain got issue they blame me. only much later they finally admit, there was something wrong their end after all, so when they fix that then my internet worked.

so it's one of those types rolleyes.gif

it's a latency issue.... what happened to the unifi problem thread :{ where did that go ?


anyhow a temporary (not full fix) i'm connected to d3 australia server. when i host game latency is low 160-200
https://forum.lowyat.net/index.php?showtopi...post&p=83459673


but i can still drop regardless.... also problematic when i join in other peoples game who are logged into the us server.


other users having success using mudfish for latency to us server.

so is definitely something dodgy going on hmm.gif

This post has been edited by Moogle Stiltzkin: Jan 24 2017, 11:56 AM
cucubud
post Jan 24 2017, 11:49 AM

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QUOTE(TheDeadlySins420 @ Jan 24 2017, 11:44 AM)
after january 31 unsure.gif
*
Thanks. It seems that most of the upgrades will be after January 31 to June.
Still have to wait for 5 months (the longest wait).
tolaktakjatuh
post Jan 24 2017, 12:32 PM

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QUOTE(Icehart @ Jan 24 2017, 10:48 AM)
Should be capable but your device need to be compatible with 5 Ghz band.
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been using 5ghz since i flash openwrt on the router. stable but coverage is much smaller than i expected. I can get 3 bars at most, while full bar on 2.4ghz.
TSsHawTY
post Jan 24 2017, 12:51 PM

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QUOTE(tolaktakjatuh @ Jan 24 2017, 12:32 PM)
been using 5ghz since i flash openwrt on the router. stable but coverage is much smaller than i expected. I can get 3 bars at most, while full bar on 2.4ghz.
Cap ayam product, what do you expect? whistling.gif
tolaktakjatuh
post Jan 24 2017, 12:55 PM

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QUOTE(sHawTY @ Jan 24 2017, 12:51 PM)
Cap ayam product, what do you expect? whistling.gif
*
planning to get an asus router this year, the c7 print server is having slight problem, need to reboot service everytime want to use. menabung pulak. sweat.gif
lyc1982
post Jan 24 2017, 01:28 PM

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QUOTE(fruitie @ Jan 24 2017, 12:09 AM)
Not from the email. If you have read thoroughly when checking out the Surprise page, after it shows your free surprises, after you agree or something you will see the batch. I can't remember which part is it but I remembered quite well that I have seen mine is 31st January. Too bad I have no more UniFi account to try.
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mine never shows the "free surprise"...oh well
lyc1982
post Jan 24 2017, 01:29 PM

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QUOTE(pluginbaby @ Jan 24 2017, 08:12 AM)
Are u referring to this portion on screen?
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mine not showing this screen...only says "come back to check on 1st march 2017"...
Icehart
post Jan 24 2017, 01:38 PM

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QUOTE(tolaktakjatuh @ Jan 24 2017, 12:32 PM)
been using 5ghz since i flash openwrt on the router. stable but coverage is much smaller than i expected. I can get 3 bars at most, while full bar on 2.4ghz.
*
5Ghz coverage is smaller than 2.4 GHz. You must be stretching the coverage zone.
izputra
post Jan 24 2017, 01:42 PM

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QUOTE(tolaktakjatuh @ Jan 24 2017, 12:32 PM)
been using 5ghz since i flash openwrt on the router. stable but coverage is much smaller than i expected. I can get 3 bars at most, while full bar on 2.4ghz.
*
That's understandable. The higher the frequency (5 GHz in this case), the shorter its range. If wifi range is our concern, 2.4GHz is the one to choose. Not to mention that 5 GHz signals do not penetrate wall as good as the 2.4 Ghz signals do wink.gif
SUSSirmacai
post Jan 24 2017, 01:53 PM

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Will there be a tered about the speed upgrade locations?
Hoping mine will be in february slot. My area subang.
TSsHawTY
post Jan 24 2017, 01:58 PM

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QUOTE(tolaktakjatuh @ Jan 24 2017, 12:55 PM)
menabung pulak.  sweat.gif
Buy using Maybank EzyPay la
Can get up to 24 month installment with 0% interest laugh.gif
Gatsby IT
post Jan 24 2017, 02:06 PM

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When i first filled in the TM Thankyou Surprise , i am eligible for speed bump to advance 50 after 31 Jan .
But when i check my email , they showed only general message speed upgrade will be implemented from January to June 2017 depending location ..
rjflyguy
post Jan 24 2017, 02:11 PM

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I always get the message "Unable to process your request. Please check again later"

Getting frustrated already to check...

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