Hi guys, I have slight confusion on the cashback amount I've received for last month spending. I thought I should have received the max cashback (RM 85) for just one platinum card.

14-Oct-17: RM 600 in resort spending (normal Retail)
15-Oct-17: RM 32 in resort restaurant (normal retail)
16-Oct-17: RM 63.80 in Lazada Shopping (online)
23-Oct-17: RM1254 in retail pharmacy (normal retail)
24-Oct-17: RM 600 in Ctrip online booking for china train (online)

Total spending for Oct should be > RM 2500. Hence I should get 15% cashback for online spending category (RM 63.80 + RM 600) which is around RM 99. Since there's a cap at RM 85, I would assume I should get RM 85 cash back.

However this is not the case. I've only gotten RM 14.

Can anyone enlighten me? Or whom can I check with? SC customer service?

This post has been edited by ysling: Nov 29 2017, 10:12 AM

while waiting responses here, ALWAYS 1st ppl to call is the official source: Customer Service

https://www.sc.com/my/campaign/1-for-1-offe...weekend-treats/

For this promotion, can we use the same card twice per day In 2 separate transactions or can only use once a day?

Hello,

Anyone ever got their free gift from Ringgitplus and Justone Platinum card promo? Been pending for 1 month plus, latest update was RP requesting unique code for redemption.

Should I call SC CS for escalation?

Thanks

Yes, I got my Air Fryer from RP.

Nope, you should follow up with RP. Their response is quite good.

I just got the card two weeks back and activation. So far no any news yet.

Thanks, they reverted with the unique code already. Now pending for shipping.

@caesarx, FYI I activated and transacted my card on 19 Oct and only got the unique code today with few follow up after the timeline promised. Thanks

Hi,may I ask on below

If I use Just1 Plat on Paypal (charge in USD) for $610 (just assuming rate is 4.1)
1) This is confirm under online transaction and I can entitle full RM85 cash back?
2) Is there cross border fee charge for this case? (Paypal in USD)
3) Is there any other fees that I should be aware of?

Thanks

yes. any amount as low as you can.
i tried before.

1. Yes
2. no, cross border fee because it only apply to foreign country gateway but in MYR. Ur case will foreign transaction bank fees which for SCB will be 2-2.5%.
3. no other fees

Thanks for info.
Assuming 2%.Does it mean I will be charged transaction bank fee of $610*2% = $12.2 USD = RM50.02 (assume rate is 4.1).
Thus,the net CB I get is only RM34.98 (RM85-RM50.02) which is only around 1.3% only?

Is my calculation correct?

Thanks

If you are using SC Mastercard for overseas purchase, please check the exchange rates charged by Mastercard at

https://www.mastercard.us/en-us/consumers/g...t-currency.html

SC said they will charge 1% admin fee on top of the Mastercard rate but in actual fact they charge more than 2% which is not what is indicated in their agreement.

Lodge a complain with them as this is very misleading.

Based on my experience, SC GOLD charge 2.2% on the rate.
Usually CC will charge 2-2.2%, of which I believe the price quoted in website is the mid price, then visa/master will earn some spread and SC will earn another 1% spread.

The point here is it is stated in the credit card agreement that SC will only charge 1% as admin fee but they are charging more than 2%. FYI there is no extra charges from Mastercard other than what you see in their portal. This is misleading information from SC and if anyone is being charged above 1% you should lodge a complain with them.

weird, no otp now?? since afternoon till now

Using Celcom? I heard recently there's OTP/TAC issue with Celcom.

yalo. celcom. no wonder. sadding

Am i miss out something?
I use mine gold cash back for 2 month
1st month rm500+ no cash back until now
2nd month spent 2k with online purchase and tnb bill online ,now just received statement also show 0 cash back earn ,whats going on ?
I login rewards page still 0 cash back available…is this card not giving cash back for online purchase?

Sorry, newbie here, can anyone tell me how to pay for standard chartered credit card bill? Tried to pay using my maybank2u and CIMBclicks, but can't find any way to pay...

why not? can find SC in Transfer mah.

use IBG/IBFT lor. cc number is account number.