QUOTE(fruitie @ Dec 31 2024, 01:05 PM)
Yesterday was my credit card due date and I paid at night which I always do. The only difference is I usually pay at 8.30pm and last night I paid at 9.40pm. Today I checked and I got charged with late payment charges. I chatted with CS and she sent in waiver for me and subject to approval. I told her my payment is within due date and she said there’s a cutoff in their system. I find it ridiculous to penalize customers for this when we still pay within the due date.
I actually suspected something because usually I will receive SMS and email within half an hour after my payment was made but not yesterday. I only received them at 2am. Anyway, it’s not a big deal for me but it’s something SCB should look into.
QUOTE(allen6279 @ Jan 21 2025, 06:38 PM)
Good day everyone.
I was charged late payment and interest for my previous statement payment.
Due date is 2nd January. I made direct transfer from maybank on that date 11.30pm +/-. (Transaction date 2/1/25, posting date 3/1/25)
Tried to call and request for waiver, request created but rejected.
May i know why i was being charged late payment even i paid on that date. Is there any other way that i can do to waive those late charges?
Thank you
QUOTE(nuttyking91 @ Jan 26 2025, 03:32 PM)
I made payment on my due date but it's posted on the following day. I got charged interest for this. Other banks I do not have this issue. Probably it's time to clear all and terminate this card.
QUOTE(fruitie @ Feb 10 2025, 01:30 PM)
Their system cut-off issue that happened to me in Dec and charged with me interests but I managed to get all waived. However, the problem still carries on till Feb.

My January payment had no more issue as I paid way early, so I chatted with CS again this morning and she said it is due to the Dec and this should be the last time I'm being charged with this interest. To be honest, I don't really understand her explanation but I told her this is the last time I will tolerate with this nonsense. I will terminate all SCB cards as they are the only bank which gives a lot of inconveniences. She said she will put in a request to waive this interest as well.
QUOTE(james2306 @ Feb 15 2025, 09:44 PM)
You guys who pay on due date but kena classified as late, do you transfer from other bank?
I usually instant transfer to my SC Jumpstart account then just pay to card from that directly. Have been doing this for years no issue so far. Or I guess u guys don't have normal SC bank acc?
I just remembered sc jumpstart cashback already nerfed n is shit now... maybe I will close mine soon.
QUOTE(ktyong123 @ Dec 12 2025, 04:46 PM)


Payment Due Date: 01 Dec 2025
Repayment using Duitnow 30 Nov 2025
Statement clearly show that it is on-time payment (Transaction Date 30 Nov) (why SCB use Posting Date 02 Dec and charge me interest and late charge?)
Isn't it Duitnow is instant transfer?
previous cases above ...
This post has been edited by cybpsych: Dec 12 2025, 06:59 PM