Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 APPLE PAY IN MALAYSIA, Official arrives in Malaysia! Aug 2022!

views
     
wjleong15
post Jul 21 2024, 10:07 PM

Look at all my stars!!
*******
Senior Member
3,522 posts

Joined: Sep 2012
Hi,
Anybody encountered card not added error when trying to add new card?
ericlaiys
post Jul 21 2024, 10:46 PM

Look at all my stars!!
*******
Senior Member
7,598 posts

Joined: May 2012


QUOTE(wjleong15 @ Jul 21 2024, 10:07 PM)
Hi,
Anybody encountered card not added error when trying to add new card?
*
Happened to me on Ambank cc, just call bank to settle with them. You need to provide seid on iphone
yujin86
post Jul 21 2024, 11:08 PM

Regular
******
Senior Member
1,740 posts

Joined: Dec 2006


hi, can I add Singapore credit card into my SamsungPay Malaysia account?
moonsatelite
post Jul 21 2024, 11:44 PM

Enthusiast
*****
Junior Member
737 posts

Joined: Mar 2016
QUOTE(yujin86 @ Jul 21 2024, 11:08 PM)
hi, can I add Singapore credit card into my SamsungPay Malaysia account?
*
wrong place to ask, but yes you can
wjleong15
post Jul 22 2024, 12:23 AM

Look at all my stars!!
*******
Senior Member
3,522 posts

Joined: Sep 2012
QUOTE(ericlaiys @ Jul 21 2024, 10:46 PM)
Happened to me on Ambank cc, just call bank to settle with them. You need to provide seid on iphone
*
Mine was due to hsbc
Their cs dunno what to do
Has been wasted my time for nearly 2 months still not asking me seid or any other info
Just keep asking my device id and asked me try again 2 hours 2 hours…
ericlaiys
post Jul 22 2024, 01:07 AM

Look at all my stars!!
*******
Senior Member
7,598 posts

Joined: May 2012


QUOTE(wjleong15 @ Jul 22 2024, 12:23 AM)
Mine was due to hsbc
Their cs dunno what to do
Has been wasted my time for nearly 2 months still not asking me seid or any other info
Just keep asking my device id and asked me try again 2 hours 2 hours…
*
If apple pay support is important for you and cannot resolve then just cancel.

jas029
post Jul 22 2024, 02:23 PM

Casual
***
Junior Member
335 posts

Joined: Mar 2014


QUOTE(wjleong15 @ Jul 21 2024, 10:07 PM)
Hi,
Anybody encountered card not added error when trying to add new card?
*
QUOTE(wjleong15 @ Jul 22 2024, 12:23 AM)
Mine was due to hsbc
Their cs dunno what to do
Has been wasted my time for nearly 2 months still not asking me seid or any other info
Just keep asking my device id and asked me try again 2 hours 2 hours…
*
can feel ur frustration.. happened to my mbb card few weeks ago..

basically, i was only able to report my issue to them and wait.. if my understanding is correct, mbb dealt with apple internally.. need to delete existing token + refresh/add token limit

they requested my device info + device location + seid.. it was sorted in 2-3 working days

the fact that ur case took nearly 2 months and still not yet settle is really flabbergasting.. perhaps u can try to ask hsbc to liaise with apple closely instead of troubleshooting on their own
wjleong15
post Jul 22 2024, 05:14 PM

Look at all my stars!!
*******
Senior Member
3,522 posts

Joined: Sep 2012
QUOTE(jas029 @ Jul 22 2024, 02:23 PM)
can feel ur frustration.. happened to my mbb card few weeks ago..

basically, i was only able to report my issue to them and wait.. if my understanding is correct, mbb dealt with apple internally.. need to delete existing token + refresh/add token limit

they requested my device info + device location + seid.. it was sorted in 2-3 working days

the fact that ur case took nearly 2 months and still not yet settle is really flabbergasting.. perhaps u can try to ask hsbc to liaise with apple closely instead of troubleshooting on their own
*
i had the issue with mbb early of this year and yes they solved among themselves with apple
but hsbc really noob no knowledge on this matter
end up i escalated to their complaint department and still pending (since 14 Jul last communication)
doh.gif

yesterday i tried to add my mbb debit card same issue happened again
called mbb they know what issue behind and they said 48 hours don't try add again
and wait they solve with apple

the difference between mbb and hsbc handle this case so different...
wjleong15
post Jul 24 2024, 08:40 PM

Look at all my stars!!
*******
Senior Member
3,522 posts

Joined: Sep 2012
QUOTE(wjleong15 @ Jul 22 2024, 05:14 PM)
i had the issue with mbb early of this year and yes they solved among themselves with apple
but hsbc really noob no knowledge on this matter
end up i escalated to their complaint department and still pending (since 14 Jul last communication)
doh.gif

yesterday i tried to add my mbb debit card same issue happened again
called mbb they know what issue behind and they said 48 hours don't try add again
and wait they solve with apple

the difference between mbb and hsbc handle this case so different...
*
same error tried today
evening shoot another call to mbb
another officer tried to update my contact number and surprisingly it works
then i tried add hsbc card it works also
so strange
hmm.gif
PoisonSoul
post Jul 31 2024, 10:13 AM

Regular
******
Senior Member
1,841 posts

Joined: Feb 2018


Attached Image

Anyone saw this in their TnG homepage app? Not sure what can I do as everything I press also leads me back to individual service apps.
lowkelvin
post Jul 31 2024, 03:19 PM

On my way
****
Junior Member
672 posts

Joined: Jun 2018
QUOTE(PoisonSoul @ Jul 31 2024, 10:13 AM)
Attached Image

Anyone saw this in their TnG homepage app? Not sure what can I do as everything I press also leads me back to individual service apps.
*
"For App Purchase"
It seem like it's not the Apple Pay we are expecting,
but just AppStore payment which already existed long time ago.

The1stHumanBeing
post Jul 31 2024, 09:25 PM

Getting Started
**
Junior Member
230 posts

Joined: Nov 2021
QUOTE(PoisonSoul @ Jul 31 2024, 10:13 AM)
Attached Image

Anyone saw this in their TnG homepage app? Not sure what can I do as everything I press also leads me back to individual service apps.
*
TNG is "accepting" payment of their services using Apple Pay, not that they are "supporting" Apple Pay with their Visa prepaid card. Hopefully the rumours with Hong Leong are true but we will see.
ronnie
post Aug 3 2024, 04:47 PM

Not enough stars
*********
All Stars
21,332 posts

Joined: Jan 2003
From: Kuala Lumpur



if i receive a new card (due to renewal) do i have to remove the old one and add back the new one ?
rko0504
post Aug 5 2024, 03:04 PM

Enthusiast
*****
Junior Member
802 posts

Joined: Apr 2019
QUOTE(ronnie @ Aug 3 2024, 04:47 PM)
if i receive a new card (due to renewal) do i have to remove the old one and add back the new one ?
*
Yes.
Agent001
post Aug 15 2024, 10:08 AM

Casual
***
Junior Member
402 posts

Joined: Apr 2006
From: Somewhere on Earth


Anyone has any updates if any other banks will be jumping onboard Apple Pay? Silently, I am waiting for UOB....
BetterCallSaul
post Aug 15 2024, 10:55 AM

Getting Started
**
Junior Member
114 posts

Joined: Aug 2022
QUOTE(Agent001 @ Aug 15 2024, 10:08 AM)
Anyone has any updates if any other banks will be jumping onboard Apple Pay?  Silently, I am waiting for UOB....
*
I think at this point banks will just wait for Apple to open up the NFC chip for 3rd party developers, coming up in iOS 18.1. Then from here they'll incorporate it into their native apps instead, rather than via Apple Pay. However, to use this, they "need to enter into a commercial agreement with Apple, request the NFC and SE entitlement, and pay the associated fees"

Developers can soon offer in‑app NFC transactions using the Secure Element
Kiding
post Aug 15 2024, 12:44 PM

Regular
******
Senior Member
1,135 posts

Joined: Jan 2003
From: Seri Kembangan


QUOTE(BetterCallSaul @ Aug 15 2024, 10:55 AM)
I think at this point banks will just wait for Apple to open up the NFC chip for 3rd party developers, coming up in iOS 18.1. Then from here they'll incorporate it into their native apps instead, rather than via Apple Pay. However, to use this, they "need to enter into a commercial agreement with Apple, request the NFC and SE entitlement, and pay the associated fees"

Developers can soon offer in‑app NFC transactions using the Secure Element
*
this feature only opened to EU and north American due to antitrust laws. Apple was forced to open it.

unless Asian countries all impose same law to Apple, this greedy apple still want your money from your pocket.
Steve78
post Aug 15 2024, 07:23 PM

Getting Started
**
Junior Member
143 posts

Joined: Jul 2011
QUOTE(Kiding @ Aug 15 2024, 12:44 PM)
this feature only opened to EU and north American due to antitrust laws. Apple was forced to open it.

unless Asian countries all impose same law to Apple, this greedy apple still want your money from your pocket.
*
Not really, Apple isn't taking money out of our pockets, their portion comes from the bank.

Data also reveals that Apple Pay strengthens card payment security and improves the payment process, which helps banks minimize fraud losses, bringing benefits to both banks and users.
Kiding
post Aug 16 2024, 01:13 AM

Regular
******
Senior Member
1,135 posts

Joined: Jan 2003
From: Seri Kembangan


QUOTE(Steve78 @ Aug 15 2024, 07:23 PM)
Not really, Apple isn't taking money out of our pockets, their portion comes from the bank.

Data also reveals that Apple Pay strengthens card payment security and improves the payment process, which helps banks minimize fraud losses, bringing benefits to both banks and users.
*
Bank will transfer cost to us! if cannot transfer by other means, they don’t allow their customer to use apple pay.

who you don't see many local bank got apple pay?
Steve78
post Aug 16 2024, 04:10 AM

Getting Started
**
Junior Member
143 posts

Joined: Jul 2011
QUOTE(Kiding @ Aug 16 2024, 01:13 AM)
Bank will transfer cost to us! if cannot transfer by other means, they don’t allow their customer to use apple pay.

who you don't see many local bank got apple pay?
*
Has anyone who uses Apple Pay ever paid more than someone who doesn't use Apple Pay?

You're contradicting yourself. You claimed that the bank transfers the cost to us, but if that were true, why wouldn't they just enable Apple Pay, knowing they could pass on the cost?

The reality is that they can't transfer the cost to customers, which is why some banks choose not to enable Apple Pay.

This post has been edited by Steve78: Aug 16 2024, 04:14 AM

 

Change to:
| Lo-Fi Version
0.0509sec    0.28    6 queries    GZIP Disabled
Time is now: 24th December 2025 - 06:08 AM