This from Samsung Malaysia FB

Samsung should rename as note 7s..
The green battery icon thingy is too simple....

Can you please ask the FB representative to announce it on facebook or the main Samsung website?

Other vendors are getting the wrong idea and refuse to exchange if it's not full set.

samsung's 's' going to be in trouble. epal will haunt them. they can choose diff alphabet.

so what is the requirement now for replacement? i thought only full set box?

Thanks for sharing, bro! Didn't know that they actually replied differently at different times. SME is really confusing the customers, perhaps they are trying to recover back the accessories as much as possible only.

This post has been edited by chard168: Sep 20 2016, 02:21 PM

hi, you can use the type c adaptor from powerbank package...

This post has been edited by pohsze: Sep 20 2016, 02:23 PM

The problem is, other vendors like Sen Heng, Courts, Maxis and etc wouldn't know!

They will just blindly follow the previous instructions

Haha... Everyone here trying to take advantages & get extras... Our mindset really...

can get here if you want

https://forum.lowyat.net/index.php?showtopic=4033932&hl=

their customer service and livechat service totally giving different to customer
speechless :s

i think he wants the type c adaptor not the cable

+1

and those ppl should stop posting as well

powerbank sold. how.

Typical Malaysia mindset. Kiasu and greedy as fuck. Always try to take things for granted and ask for ridiculous compensation. You can find a lot of stupid comment in facebook after Samsung announce the recall. Really facepalm

That is why we can't have a nice things in our life.

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This post has been edited by jrrsim: Sep 20 2016, 03:03 PM

The problem is SME. SME is just in a position to carry out the replacement process instructed by Samsung Korea. Instead SME is playing their own agenda. Requesting full box set return for replacement is not the instruction from the HQ.

We the owners may want to take advantage of this situation for accessories, but SME is just greedy too. They want to resell these accessories such as power adapter and s-pen.

seriously?!!!

I am truly thankful last time the live chat officer didn't reply like that
if not I would surely lose my temper and

SME is also conducting their business with Malaysian mindset. It's all Malaysian mindset

adaptor is same as note 4 / 5 / s6 / s7