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Samsung Samsung Galaxy Note 7 Official Discussion V7!, Replacement scheme starting from Sept 29
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sonyclie77
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 Sep 20 2016, 12:32 PM
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Stressed Personnel
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QUOTE(mydragoon @ Sep 20 2016, 12:07 PM) sonyclie77 errr... if you check... exchange is OPTION 1... meaning only need to return device + box + whatever inside that box option 2 is refund... which will require return of everything, including the free gifts. Yup I misread the post. Cheers. QUOTE(jacky91 @ Sep 20 2016, 12:14 PM) SME not offering refund right? I read some requested but none has successfully done so. |
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pendekar7
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Sep 20 2016, 12:44 PM
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i want keep my current N7 (as compensation) and get new set on 29th. can?
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jacky91
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Sep 20 2016, 12:46 PM
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QUOTE(pendekar7 @ Sep 20 2016, 12:44 PM) i want keep my current N7 (as compensation) and get new set on 29th. can? hahahaha  mimpi la u  |
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pendekar7
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Sep 20 2016, 12:51 PM
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QUOTE(jacky91 @ Sep 20 2016, 12:46 PM) hahahaha mimpi la u wei y not. if all PO owners insist. bersatu kita teguh, bercerai kita kawen lain. bcos my device got no issue. my s-pen click stuck was self healing.  |
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speedguy10
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Sep 20 2016, 12:52 PM
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QUOTE(pendekar7 @ Sep 20 2016, 12:51 PM) wei y not. if all PO owners insist. bersatu kita teguh, bercerai kita kawen lain. bcos my device got no issue. my s-pen click stuck was self healing. If you self claim your device no issue, exchange is not compulsory although it's recommended. |
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jacky91
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Sep 20 2016, 12:53 PM
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QUOTE(pendekar7 @ Sep 20 2016, 12:51 PM) wei y not. if all PO owners insist. bersatu kita teguh, bercerai kita kawen lain. bcos my device got no issue. my s-pen click stuck was self healing. haha, can try but my phone boot loop d  |
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ceras
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Sep 20 2016, 01:00 PM
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Courts customers, rather than wait for the call, its better that you call their hotline and register your exchange location with them. Did that just now and just waiting for their confirmation by email.
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XeactorZ
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Sep 20 2016, 01:03 PM
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QUOTE(cwhong @ Sep 20 2016, 12:20 AM) Will the price remain after relaunch note 7 in malaysia? And got local expected selling date? don't think so QUOTE(lllllx3 @ Sep 20 2016, 10:31 AM) https://www.facebook.com/photo.php?fbid=101...&type=3&theaterhere is another problem that this owner face (shadow on the front cam) after the replacement...but really really 1 of thousand ..so far ... haha Samsung SG so fast got replacement QUOTE(lexboy85 @ Sep 20 2016, 11:32 AM) so mad talking to samsung live chat  just because of 1 usb type c adaptor then unable to swap  |
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Wind82
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Sep 20 2016, 01:06 PM
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How can SME deny exchange just because of missing accessories?
We never asked for exchange, it is Samsung own fault in the first place putting our safety at risk and we ARE FORCED to do so. They are not in any position to demand for anything!
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chard168
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Sep 20 2016, 01:09 PM
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New Member
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QUOTE(Wind82 @ Sep 20 2016, 01:06 PM) How can SME deny exchange just because of missing accessories? We never asked for exchange, it is Samsung own fault in the first place putting our safety at risk and we ARE FORCED to do so. They are not in any position to demand for anything! Together we don't return full accessories to them then see how they handle it! Either they tarnish their own reputation or they die die exchange for us, need more ppl to work together otherwise they dgaf |
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pendekar7
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Sep 20 2016, 01:09 PM
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just pay the missing adapter price or replacement set w/o it. i think this can be achieved in democratic way.
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CAC@MBO
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Sep 20 2016, 01:12 PM
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QUOTE(Inject @ Sep 20 2016, 11:59 AM) I think motherboard failure is the easier to understand term used by samsung representative, rather than emmc brickbug. perhaps i should call it ufs brickbug as it's now using ufs instead of emmc haha. Yeah same with me, in spite of the bootloop and battery issues I still can't give up on the N7. Camera, battery life, dual sim/SD card, 64gb, and most importantly the amazing QHD display and no side bezels being too sexy is just too much for me to give up. Uncle benny mentioned there is no perfect phone but for me this is my perfect phone, it's everything i ever wanted in a 2016/2017 smartphone. Just hoping will not get a lemon unit in replacement phone like pink tint, dead pixels etc. DiGi called me a week back and mentioned need to return the wireless charger but no mention of battery pack. I even confirmed if i'm hearing it correctly as wireless charger has nothing to do with the internal battery. nevertheless i will get everything ready including freebies to make things go smoothly during the delivery exchange process. you are so right. bro hope not get those lemon unit. my current unit working great.  |
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jacky91
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Sep 20 2016, 01:21 PM
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QUOTE(pendekar7 @ Sep 20 2016, 01:09 PM) just pay the missing adapter price or replacement set w/o it. i think this can be achieved in democratic way. +1 |
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lexboy85
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Sep 20 2016, 01:23 PM
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New Member
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QUOTE(pendekar7 @ Sep 20 2016, 01:09 PM) just pay the missing adapter price or replacement set w/o it. i think this can be achieved in democratic way. But why do I need to pay just take back the adaptor when new phone arrived and I'm not sure if Samsung is currently even selling the type c adaptor. I have ask them both way still they don't take the phone This post has been edited by lexboy85: Sep 20 2016, 01:24 PM |
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nexona88
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Sep 20 2016, 01:26 PM
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QUOTE(lexboy85 @ Sep 20 2016, 11:32 AM) so mad talking to samsung live chat Useless live chat.. Incompetent CS  |
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lllllx3
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Sep 20 2016, 01:26 PM
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Getting Started
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http://www.soyacincau.com/2016/09/20/4-way...7-is-brand-new/Here is the way that we recognize the new batch of replacement phone.
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dannychen
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Sep 20 2016, 01:33 PM
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jacky91
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Sep 20 2016, 01:35 PM
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QUOTE(lllllx3 @ Sep 20 2016, 01:26 PM) http://www.soyacincau.com/2016/09/20/4-way...7-is-brand-new/Here is the way that we recognize the new batch of replacement phone. QUOTE(dannychen @ Sep 20 2016, 01:33 PM) all this can be done through software update no?  |
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pendekar7
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Sep 20 2016, 01:51 PM
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QUOTE(jacky91 @ Sep 20 2016, 01:35 PM) all this can be done through software update no? maybe they include batt ID identifier in the updated systemUI or other control app. so only batt with unique ID will show the green icon. this can be possibly overridden by root but they could make it linked to knox to detect tampered device. |
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jacky91
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Sep 20 2016, 01:54 PM
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QUOTE(pendekar7 @ Sep 20 2016, 01:51 PM) maybe they include batt ID identifier in the updated systemUI or other control app. so only batt with unique ID will show the green icon. this can be possibly overridden by root but they could make it linked to knox to detect tampered device. hmm..hope so...cause by the look of this thing...it seems like a simple rom can do the trick |
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