so mad talking to samsung live chat 

can get here if you want

https://forum.lowyat.net/index.php?showtopic=4033932&hl=

IIRC screen crack is not covered under the standard warranty, perhaps pohsze care to explain abit since she had experience on this matter.

Unboxing again! 

lesgo nau. woking tu pavi.

Please review after molest! 

Yea bro, they applying my tempered glass

Already using the new one...

YES exchange comes with goodies bag with Amos cookies and mineral water.

Just do it    Mine already peeled off, the dust stick on the sides easily and looks really ugly. It can be applied back easily btw.
If apply samsung ori sp got yellow tint, tempered glass not suitable for edge phones etc...so I think most probably will use it naked screen with casing, already got used to the screen's awesomeness.

Alright thanks will check it out soon  :thumbsup:

For those that exchange their sets with YES, I suggest you go to the Samsung store to voice your complaint that YES is keeping the accessories and replacing what's missing from your old box from the new box. Apparently all SES stores have an SME person onsite to facilitate complaints and requests.

I had a very good experience with the SME person in the 1U SES store. His name is Yip Wah, and I suggest that you speak to him about your situation with YES.

its memang sony lens all the while. previous 1st batch also was using the same lens as the newly replaced batch, but the photo quality captured not as sharp as the previous one.

i feel u bro. now i cant write on my note with both hands at one time.

we have a pen.. we have one pen.. ugh..

The SME guy at the Samsung store gave me the accessories, likely from a returned set where the previous owner was not keen on keeping everything.

YES 1u took everything, and by an honest mistake, i did not put my USBC adapter inside, so they took it from the new box, to be put into the old box. The way the guy said that was extremely rude. That was when i lost it.

I did not bother with asking about registration etc, i will rather deal with Samsung myself on that. When i first collected the phone in August, a week later I went to the Samsung service center to register the extended warranties, I was told that my unit had not been registered with them yet, and it was YES' responsibility to do so. That's why I didn't bother this round to ask about it.

Same here, first and only time I will ever deal with YES. Horrible, horrible experience.

On another Note (ahem), I didn't realise how much I missed this phone. Leagues above my Note 5. Happy.

what is ccoat ?

I received a call from YES customer service today. She told me YES has finally received an instruction in writing from Samsung asking them to collect just the Phone and box without accessories after many customer bombarded Samsung careline and service centre regarding the return of accessories. Oh and she said S Pen is not part of the accessories, so have to return as well. :-)

She told me all outlets had been informed of this change starting today.