not sure if its me, but just after installation, i did a speed test on wifi, i got 280mbps, then the following day till now, i only manage to get max 190mbps on LAN, and 140mbps on wifi

Anyone know why its like that?
cheers

BTW, shoutout to yeapch01 for registration and assistance so far

Dear bro
Thanks for your support and compliment , we take it as challenge to serve the community even better.

Btw , are u still using the stock router given by time .

Thanks

Hello.. currently I am using TM Unifi 30Mbps internet...  sometimes the connection is ok sometimes is bad.. I want to migrate to TIME but not sure if my area got coverage... if can pls PM me whatsapp number so can discuss. Cheers.

i actually tried both stock and asus rt-ac66u, still give me the same result.
kinda weird, like got cap for downloading at 200mbps, upload can go 300mbps though

It seems to be routing properly now

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    2 ms    2 ms    2 ms  ag-01-glsfb.ni.time.net.my [223.28.0.216]
  3    2 ms    1 ms    1 ms  ae2-er-01-glsfb.ni.time.net.my [223.28.26.41]
  4    14 ms    15 ms    15 ms  223.28.2.1
  5    8 ms    8 ms    8 ms  Bundle-Ether1-br-01-mciwg.ni.time.net.my [223.28.26.82]
  6    8 ms    8 ms    8 ms  124.158.226.149
  7    8 ms    8 ms    8 ms  xe-0-1-0-1.cr-gw-1-sin-pip.sg.globaltransit.net [124.158.224.237]
  8    8 ms    8 ms    8 ms  xe-0-0-2-0.pp-gw-1-sin-pip.sg.globaltransit.net [124.158.224.66]
  9    8 ms    8 ms    9 ms  4826.sgw.equinix.com [27.111.228.74]
10  103 ms  103 ms  103 ms  ge-0-1-0-15.cor02.per02.wa.VOCUS.net.au [114.31.206.98]
11  103 ms  103 ms  103 ms  bundle-102.cor03.syd03.nsw.vocus.net.au [114.31.206.128]
12  102 ms  102 ms  102 ms  ten-1-0-0.bdr03.syd04.nsw.VOCUS.net.au [175.45.72.73]
13    99 ms  139 ms    99 ms  as17819.cust.bdr03.syd04.nsw.VOCUS.net.au [175.45.73.194]
14    99 ms    99 ms    99 ms  27.111.251.106
15  103 ms  102 ms  102 ms  103.4.115.248

Hi Bro,

Please try to test using different speedtest servers and take an average result.

If the problem still persists, you need to make a report to Customer Service.

Another way you could check is to bypass the Router and hook it up directly to the ONU (aka Fibre Modem) to perform a test again.
If you need further help, feel free to buzz me.

Thanks.

hi all,

will need some help here,
back from work but found out cannot online already,

on modem, los indicator keep blinking red light.
pon indicator no light.

is this incoming line problem?

Why a condo 300 meter away from my condo available services from TIME and I do not entitled coverage?

Hi there, quick questions. Let say if I am moving and I would like to bring my line with me -- how much would the charges be?

Incoming line problem.
Kindly call CS for problem issue
It could be Fibre connector error, Cable cut or Fibre cable disconnected from the splitter unit.

The fibre cable is lay under the road connect to the next building.
Submit the request here
RM 120 charge for outdoor relocation.

Hi, I just upgraded to 300 mbps plan but my wifi is getting just about 100 to 120mbps in speedtest.

On LAN I can get 280 to 300mbps.

I'm still using thr DLink 850l.

Is that the max my router can go for wifi?

What phone are you using ?

Hi, I just upgraded to 300 mbps plan but my wifi is getting just about 100 to 120mbps in speedtest.

On LAN I can get 280 to 300mbps.

I'm still using thr DLink 850l.

Is that the max my router can go for wifi?

Hi, I just upgraded to 300 mbps plan but my wifi is getting just about 100 to 120mbps in speedtest.

On LAN I can get 280 to 300mbps.

I'm still using thr DLink 850l.

Is that the max my router can go for wifi?

hi, my time got this error from router.

anybody know whats the reason? is it Time down?