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 Maxis, Maxis

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crusher
post Apr 1 2016, 12:10 PM

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QUOTE(JayChouYEE @ Apr 1 2016, 12:06 PM)
maxis new plan look like will release next week.To pump the result for Q2 2016.
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Release during Ching Ming Festival is it?
nexona88
post Apr 1 2016, 12:34 PM

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QUOTE(crusher @ Apr 1 2016, 11:56 AM)
Made complaint to SKMM and CFM. Managed to get RM88 for 7GB + 1GB with free spotify premium. However, my plan was RM158 with iphone plan. Thus need to pay penalty of RM950. The only thing I felt cheated and not arguable is my previous plan was RM158 and now my plan stated clearly RM188. So basically its an upgrade, why should I pay for the penalty? To Maxis, it is an offer for monthly rebate after I lodged complaint in skmm & cfm about unfair practice on all the plans. The contract did not state if an upgrade with offer which requires me to pay penalty. If my area not cos of Maxis line is better, definitely already port the fack out from them.

On another note, my gf did not get the same package but she use Maxis since 2000 and prompt payment. Instead of RM68 for 5gb or RM88 for 7gb. She got 98 for 6gb and RM118 for 7gb.

Straight port out to digi. Sometimes we have to be smart consumer not to be con by all these shits. If in a same area, maxis & digi or even celcom line is acceptable. I think not necessary to take maxis. Especially this is how they treat customer.

And Many say "I would back to Maxis if they offer something similiar or lower" few weeks back but now I think majority customer are so frustrated on how they treat their long time customers.
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yeah, if others telco line is same in the area. better to port out. No use stay with maxis ranting.gif

so basically it's depend on your area. icon_rolleyes.gif
JayChouYEE
post Apr 1 2016, 01:14 PM

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QUOTE(crusher @ Apr 1 2016, 12:10 PM)
Release during Ching Ming Festival is it?
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haha maybe...
ccc8910
post Apr 1 2016, 01:19 PM

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I just called maxis, currently I m on maxis 128 monthly with 3gb data. If I terminate now there is be a penalty charges of rm400.

They said currently they don't have any better offer and ask me to wait until 7th April. If I want to terminate now I need to walk in to Maxis center and settle the penalty first. Wait for another 24 hours then only I can apply to other telco. Is this their normal procedure?
KingKo
post Apr 1 2016, 01:41 PM

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so after receive the sms confirmation on porting need reply YES in order to get thier counter offer? or no need reply just sit and wait thier call?

all those counter offer package comes with spotify premium free?
JayChouYEE
post Apr 1 2016, 01:54 PM

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QUOTE(KingKo @ Apr 1 2016, 01:41 PM)
so after receive the sms confirmation on porting need reply YES in order to get thier counter offer? or no need reply just sit and wait thier call?

all those counter offer package comes with spotify premium free?
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need reply yes
attw
post Apr 1 2016, 01:57 PM

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QUOTE(JayChouYEE @ Apr 1 2016, 01:54 PM)
need reply yes
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And all in capital letters
attw
post Apr 1 2016, 01:59 PM

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Celcom has extended their RM 80 promo till end May. If their new plan f* up existing customers then I'm paying my penalty and walking. Seriously not worth it.

This post has been edited by attw: Apr 1 2016, 01:59 PM
SUSMamapapamsia
post Apr 1 2016, 07:21 PM

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Stupid Maxis sent me sms say i selected for special promo.

I thought what promo, actually add rm30 to my rm128 plan for 10GB data. So total will be RM158/mth for 10gb data.

Still not worth it. Damn exp . will wait fot their new plans.

Woon Ann
post Apr 1 2016, 07:58 PM

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Maxis offer the counter plan recently. The offer I notice is RM70++ include unlimited call and sms, 5GB/7GB data.

I quit maxis last year Dec. They counter offer me with Samsung phones. They always do such thing. I transferred to UMobile. UMobile offer me 8GB for the time I sign up, after that constant 7GB, recently offered me 15GB Per month until June with same price and unlimited calls. Celcom 15GB is an on off plan. They got quota on certain day and time.
hitch80
post Apr 1 2016, 08:29 PM

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QUOTE(Woon Ann @ Apr 1 2016, 07:58 PM)
Maxis offer the counter plan recently. The offer I notice is RM70++ include unlimited call and sms, 5GB/7GB data.

I quit maxis last year Dec. They counter offer me with Samsung phones. They always do such thing. I transferred to UMobile. UMobile offer me 8GB for the time I sign up, after that constant 7GB, recently offered me 15GB Per month until June with same price and unlimited calls. Celcom 15GB is an on off plan. They got quota on certain day and time.
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Hi if you don't mind, can u tell me what is your location and how is umobile in your area?
me076310
post Apr 1 2016, 08:33 PM

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Hi guys,

i just got this SMS from Maxis,

"MaxisRewards : Congratulation, you are selected for our special plan upgrade. Add RM30 and enjoy 7gb with unlimited calls and sms. Just reply YES to subscribe. Thank you for choosing Maxis."

What does it mean? I'm currently subscribing to Surfmore-75.

Thanks
hitch80
post Apr 1 2016, 08:43 PM

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QUOTE(me076310 @ Apr 1 2016, 08:33 PM)
Hi guys,

i just got this SMS from Maxis,

"MaxisRewards : Congratulation, you are selected for our special plan upgrade. Add RM30 and enjoy 7gb with unlimited calls and sms. Just reply YES to subscribe. Thank you for choosing Maxis."

What does it mean? I'm currently subscribing to Surfmore-75.

Thanks
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Monthly RM30 or one time???
andrekua2
post Apr 1 2016, 09:54 PM

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QUOTE(hitch80 @ Apr 1 2016, 08:43 PM)
Monthly RM30 or one time???
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You already knew the answer what... being Maxis... laugh.gif
andrekua2
post Apr 1 2016, 10:00 PM

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QUOTE(hitch80 @ Mar 31 2016, 06:48 PM)
my guess as well, but if they manage to get some customers to port back I believe they will be satisfied and I my guess most cust will if they revise to RM68 for 5gb and RM88 for 7gb since most hardcore cust still feel that maxis network is superior than others
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Honestly nowadays with home fibre reaching 30-100mbps for RM200, I think many will reduce their data usage. Not worth it. That is the sole reason why this war started. Celcom already predict its coming.
nexona88
post Apr 1 2016, 10:08 PM

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QUOTE(hitch80 @ Apr 1 2016, 08:43 PM)
Monthly RM30 or one time???
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lol where got one time wan..

it's monthly leh bangwall.gif
hitch80
post Apr 1 2016, 10:23 PM

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QUOTE(andrekua2 @ Apr 1 2016, 09:54 PM)
You already knew the answer what... being Maxis... laugh.gif
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can guess la...but better to have it black and white...we assume2 later kena twist tongue.gif
Woon Ann
post Apr 1 2016, 11:11 PM

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QUOTE(hitch80 @ Apr 1 2016, 08:29 PM)
Hi if you don't mind, can u tell me what is your location and how is umobile in your area?
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I travel within WM quite a lot. Its like around the West coast area.
Major city has the best coverage especially KL and so-on.
Even Kampung also got connection but not as stable as Maxis.
Maxis coverage more but Umobile offer me better.
I go for someone who appreciate me as customer and I believe they will improve better coverage.
dinozilla
post Apr 2 2016, 12:07 AM

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QUOTE(andrekua2 @ Apr 1 2016, 10:00 PM)
Honestly nowadays with home fibre reaching 30-100mbps for RM200, I think many will reduce their data usage. Not worth it. That is the sole reason why this war started. Celcom already predict its coming.
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for mobile user (who not regularly lock in home and not going out), home internet is an add-on, or mainly for the "Jack Sparrow", or work
data availability at hand is still key for those users...

my office disallow personal usage (they do track) on certain machines, so i do most of my personal internet connections through mobile...FB, Insta, whatever...
so my usage during work hour is heavy...
home internet is for me to connect after back from work, and doing update download if any...n i don get "Jack Sparrow" nowadays...no time watch...so 30Mbps for now is useless...stay with "slow" broadband...

so i am more happy to have bigger data quota, and stable speed...
James831
post Apr 2 2016, 12:12 AM

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QUOTE(Mamapapamsia @ Apr 1 2016, 07:21 PM)
Stupid Maxis sent me sms say i selected for special promo.

I thought what promo, actually add rm30 to my rm128 plan for 10GB data. So total will be RM158/mth for 10gb data.

Still not worth it. Damn exp . will wait fot their new plans.
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u only get 8gb, not 10gb straight away. at least that is what happen to me.
i assume the RM158/10GB package will only roll out once maxis announce their new plan.


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