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Unifi Official TM UniFi High Speed Broadband Thread V23, ( -_・) ︻デ═一▸ Maxis & Time

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MyPIA
post Nov 2 2015, 07:20 PM

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QUOTE(SSJBen @ Nov 2 2015, 07:04 PM)
TM agent just called me up to upgrade my office line. I said no (need the high upload speed more than download, and symmetrical), then I asked if they are going to offer 100mbps next year, the agent said: "still in planning, but we don't know when will launch that plan yet."

Funny thing is that the agent need to put my call on hold to check about the 100mbps plan.

Heh. rolleyes.gif
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TM is already offering 100Mb/s package for Biz users for RM1500 blush.gif

QUOTE(sai2 @ Nov 2 2015, 07:16 PM)
Let's say i go to TMPoint said upgrade, if they don't give any new equipment, does the technician need come to my house for installation ? Since they use back all those old equipment and old phone line, they just need to adjust the port speed limit, and no one need to come to my house right ?

My equipment is the old D-link Dir-615 & a little new Huawei HG655M (free change after hardware failure)
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No need for technician to come
SSJBen
post Nov 2 2015, 07:23 PM

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QUOTE(MyPIA @ Nov 2 2015, 07:20 PM)
TM is already offering 100Mb/s package for Biz users for RM1500  blush.gif

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I know that bro. But I was cheekily asking BIZ Advance 100mbps plan with a higher upload speed. The agent also silent for a few seconds before telling me that she has to check first. laugh.gif
plumberly
post Nov 2 2015, 07:34 PM

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QUOTE(balwind @ Nov 2 2015, 03:05 PM)
Calling 100 sucks... everytime i call , they say ok wait will check , transfer call to tech on hold...20-30 minutes .. i fed up and hang up..
Today i call on Hold.. for 50 minutes ..wtf..

So frustrating always get different answer, sales say this account maintenance say that, tm point say this that..now let see what lowyat says smile.gif
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I went through the same torture as you had with the 100 calls. Waited for 20-40 mins in my 4 calls to them. Wonder how many 100 operators do they have and how many calls do they get per hour.

And for all that hassle, I got nothing in return. They said no to my request for free calls for the RM189 package.

I was looking forward to the Unifi upgrade but it is turning into a nasty torture for me. Ha.


plumberly
post Nov 2 2015, 07:46 PM

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QUOTE(shaniandras2787 @ Nov 2 2015, 06:01 PM)
The thing is this, if you sign up online, the 1st month subscription fee is waived but not so if you sign up at TMpoint. After inquiring, the TMpoint told me that I'm not eligible for the 1st month subscription waiver. I think you may be a "victim" of this.
I wanted to upgrade and saw the free 1 month online offer, tried to upgrade via online for the 1 month saving. Learnt later that the free 1 month online offer is for new subscription only. Not for upgrade.

Suggested to TM to edit their web page stating that the 1 month offer is for new subscription only. In return, I got a few emails and a phone call from TM on my suggestion. Why is it so difficult to edit their web page to make things clearer for their customers? TM is too big, too fat, too many layers, too many SOP to follow???

Air Asia got into trouble in Aust with their misleading/incomplete web content. The above falls in the same category in my view.

Anyway, hope that they will state the offer for new subscription only to avoid people like me trying this and that to upgrade, only to be disappointed at the end.

Cheerio.
blacktubi
post Nov 2 2015, 07:49 PM

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QUOTE(ericlawyh @ Nov 2 2015, 05:13 PM)
Can try to consider Asus RT-AC1200HP.

Retail: RM399, if buy from Lazada can get additional 15% or more discount + RM50 Jusco Voucher (Depend on Seller)

Total cost: Less than RM300 for an AC grade router with 300 Mbps (2.4 GHz - N) + 867 Mbps (5 GHz - AC) ~ 1200 Mbps total connectivity bandwidth.
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Get the RT-AC55UHP. The price is slightly higher but totally worth it. wink.gif
jusbella
post Nov 2 2015, 07:50 PM

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is there any Official Maxis Fibre thread? I'm planning take Maxis Fibre 30Mbps at my second house.
andrew9292
post Nov 2 2015, 08:05 PM

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QUOTE(eternity4av @ Nov 2 2015, 04:06 PM)
yes, we should rectify the real issue, as not everyone able to afford rm1k router, so the best bet is still what would be the lowest / or what are the best resolutions we can make it from stock / n12hp / or any affordable router range. and still, the golden nugget question is how do we minimize wifi interference?
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A robust but not so convenient solution, 1043ND v2 with OpenWRT(CC rc3). Wireless N only though, being economical, AC may not be required in some areas where there's not too many neighbor WiFi / interference. Previous experience in condominium, wireless probe using InSSIDer would easily show 20 other APs vs around 6 - 10 APs now. That said, even the latest stock TP-Link firmware works pretty well. I believe some ASUS Wireless N routers do pretty well stock too, abit costlier.

» Click to show Spoiler - click again to hide... «


For basics, only so much can be done to minimize interference. I usually find a balance within these 3 criteria...

First, to be on a channel that does not have too many overlapping adjacent WiFi channels.
Second, to be on a channel where other WiFi networks are not too 'loud' (less in dB power).
- Sometimes, it is better to be on the same channel with a 'quiet' AP, than being on a free channel sandwiched by 'loud' APs (Especially on 40Mhz mode)
Finally, use a long, repetitive ping test (at least 100 pings) to router IP (ie, ''192.168.0.1 ''etc) & make sure,
i) not spiky (ie, one ping at 1ms, random ping at 200ms)
ii) reasonably low (1ms - 20ms max)
Rinse and repeat until the 'best' result is achieved for your needs & environment.
Free software like InSSIDer home edition comes really handy.

Sometimes, take into account interference at router location & interference at client location.
(ie, In a room far away from the router, the laptop is subjected to a different set of neighbour wireless networks & channels vs. at router location in the living room).

Since I have a NAS as a media server of some sorts, I do an extra step to test a file transfer (ie, 2GB file over WiFi to the network storage). This is where we can get a good feel of maximum 'real world speed'. More advance configuration is possible, but that needs a lot of reading up, experiments & tweaking on own accord. For those tuning for 30/50M, speedtest should suffice i guess.

Finally, most people have no idea about all this & set their router to Auto mode. In which, the set of neighbour wireless channels may change from time to time making your tweaks less effective. In very congested areas, wireless AC is still the better bet, convenient too, but costly compared to this.

As for OpenWrt, so far the stable builds only work well with most Wireless N routers. For wireless AC, better to use stock firmware as some AC chips have proprietary hardware acceleration that is only utilized by stock firmware. Open-source firmware will not have that privilege. If you want a 'top-class' wireless N router for least cost, i personally feel that 1043ND v2 + OpenWRT is pretty robust.

My small experience with a previous entry level AC router (Archer C7, stock firmware), it does not solve wireless range issues, it's actually slightly lacking compare to a robust wireless N router (5 GHz = higher frequency = shorter wavelength = less penetration). But it does give stability and boost to latency & speed where channel congestion cannot be avoided. Then again, just my short experience, cant speak for other AC routers out there. I would definitely go for that 6 antenna Asus AC router and best wireless card if got windfall tongue.gif More throughput than GbE! drool.gif

ps. im sharing personal experience yea, may or may not solve problems as each's 'wireless environment' is significantly different. good luck notworthy.gif

This post has been edited by andrew9292: Nov 2 2015, 08:40 PM
jason1986
post Nov 2 2015, 08:07 PM

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Everytime it rains heavily, I will lose internet connection. anyone else with the same problem? My condo uses vdsl2.
zher4883
post Nov 2 2015, 08:08 PM

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QUOTE(jason1986 @ Nov 2 2015, 08:07 PM)
Everytime it rains heavily, I will lose internet connection. anyone else with the same problem? My condo uses vdsl2.
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vdsl2 by right should not be affected by weather. Is it just pure coincidence?
jason1986
post Nov 2 2015, 08:12 PM

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QUOTE(zher4883 @ Nov 2 2015, 08:08 PM)
vdsl2 by right should not be affected by weather. Is it just pure coincidence?
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Cant be. It always happens when there is a thunderstorm.
zher4883
post Nov 2 2015, 08:17 PM

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QUOTE(jason1986 @ Nov 2 2015, 08:12 PM)
Cant be. It always happens when there is a thunderstorm.
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Since you mentioned it, it might probably caused by lightning since vdsl cable can be intefered by lightning strike
MyPIA
post Nov 2 2015, 08:17 PM

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QUOTE(jusbella @ Nov 2 2015, 07:50 PM)
is there any Official Maxis Fibre thread? I'm planning take Maxis Fibre 30Mbps at my second house.
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Here : https://forum.lowyat.net/MaxisFibre and https://forum.lowyat.net/topic/3487634

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QUOTE(SSJBen @ Nov 2 2015, 07:23 PM)
I know that bro. But I was cheekily asking BIZ Advance 100mbps plan with a higher upload speed. The agent also silent for a few seconds before telling me that she has to check first. laugh.gif
*
lol sweat.gif sweat.gif

This post has been edited by MyPIA: Nov 2 2015, 08:23 PM
jusbella
post Nov 2 2015, 08:24 PM

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Thanks a lot.. wondering why its not under network and broadband instead telco talk =_=


QUOTE(MyPIA @ Nov 2 2015, 08:17 PM)
MyPIA
post Nov 2 2015, 08:27 PM

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QUOTE(jusbella @ Nov 2 2015, 08:24 PM)
Thanks a lot.. wondering why its not under network and broadband instead telco talk =_=
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Maxis rep maintain that section, if you have any complain you can just open a topic and they'll try to follow up or submit a complain on your behalf biggrin.gif
sai2
post Nov 2 2015, 08:38 PM

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I heard the Old Unifi plan VIP 5/10/20 will reduce to a cheaper price soon, is it true or fake news ?


christina1
post Nov 2 2015, 08:47 PM

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QUOTE(sai2 @ Nov 2 2015, 08:38 PM)
I heard the Old Unifi plan VIP 5/10/20 will reduce to a cheaper price soon, is it true or fake news ?
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where u heard from?
sai2
post Nov 2 2015, 08:55 PM

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QUOTE(christina1 @ Nov 2 2015, 08:47 PM)
where u heard from?
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https://forum.lowyat.net/topic/3757440

jusbella
post Nov 2 2015, 08:58 PM

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No, it's ceased. Cannot register anymore, old customer retain the plan.


QUOTE(sai2 @ Nov 2 2015, 08:38 PM)
I heard the Old Unifi plan VIP 5/10/20 will reduce to a cheaper price soon, is it true or fake news ?
*
sai2
post Nov 2 2015, 09:05 PM

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QUOTE(jusbella @ Nov 2 2015, 08:58 PM)
No, it's ceased. Cannot register anymore, old customer retain the plan.
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I'm existing old unifi vip10 customer. If they are going to reduce the price for old plan few months later, then maybe i wouldn't upgrade to new unifi advance since i'm pretty satisfy with the speed now, especially upload speed.

Is there any new plan from maxis or new competitor like MyRepublic coming soon ?
Should i upgrade now or wait longer to see what happen ....


zher4883
post Nov 2 2015, 09:12 PM

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QUOTE(sai2 @ Nov 2 2015, 09:05 PM)
I'm existing old unifi vip10 customer. If they are going to reduce the price for old plan few months later, then maybe i wouldn't upgrade to new unifi advance since i'm pretty satisfy with the speed now, especially upload speed.

Is there any new plan from maxis or new competitor like MyRepublic coming soon ?
Should i upgrade now or wait longer to see what happen ....
*
MyRepublic will probably take a long time to get their license approved.

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