I went through the same torture as you had with the 100 calls. Waited for 20-40 mins in my 4 calls to them. Wonder how many 100 operators do they have and how many calls do they get per hour.

And for all that hassle, I got nothing in return. They said no to my request for free calls for the RM189 package.

I was looking forward to the Unifi upgrade but it is turning into a nasty torture for me. Ha.

I wanted to upgrade and saw the free 1 month online offer, tried to upgrade via online for the 1 month saving. Learnt later that the free 1 month online offer is for new subscription only. Not for upgrade.

Suggested to TM to edit their web page stating that the 1 month offer is for new subscription only. In return, I got a few emails and a phone call from TM on my suggestion. Why is it so difficult to edit their web page to make things clearer for their customers? TM is too big, too fat, too many layers, too many SOP to follow???

Air Asia got into trouble in Aust with their misleading/incomplete web content. The above falls in the same category in my view.

Anyway, hope that they will state the offer for new subscription only to avoid people like me trying this and that to upgrade, only to be disappointed at the end.

Cheerio.

Already 2 years now.

They called some months ago for an upgrade but I declined. Then I did not need the high speed. Now I do due to streaming.

Telemarketing called me last week and I asked for the free calls. She said NO!

So, UNifi is my enemy no 1 now. Ha.

Going for streamyx 8 Mbps now. Should be sufficient for my use here. Have been on 1 and 2 Mbps for the past 13 yrs. This will be a blessing in disguise, saving me RM50/month! Ha.

This post has been edited by plumberly: Nov 3 2015, 08:24 AM

Tell, tell, tell lah. Or PM me as I am thinking of upgrading streamyx. Thanks.

Just speaking my mind here.

TM wants to phase out VIP5/10/20 and is now offering customers extra packages to change to Unifi 30.

Months later, there will be some die-hard VIP customers who have not changed. What will TM do as they want to phase out the VIP packages? Extra incentives, I bet! Ha. So hang on with your VIP! Ha.

Above is only my view. I am not liable for your action directly or indirectly resulting from following my view above. Ha.

Not a Unifi question here.

For those who had streamyx 8 Mbps before, do they need to come to your house to set it up? Or just pass the package to you and you do it yourself? Plug and play mah.

Cheerio.

TM's browsing speed test:

http://202.188.95.247/iemt/

Hope you can help in providing me with some data to see the differences in browsing (local & foreign) speed for different broadband speed.

average loading time for:

domestic =
international =

Your broadband Mbps =

your location =
time test done =

Hope to get at least 5 sets of data and I will provide the summary here.

Thanks.

Many thanks.

Yours is indeed FAST!

Hope to see more feedback.

Many thanks!

Appreciate those with VIP5/10/20 or streamyx to try and feedback here as well. Interested to know the difference.

Cheerio.

Yours seems to be slower than the rest. Maybe it was due to the heavy traffic when you did the test.

If you don't mind, can you do 2 more tests (say, one tonight and another one tomorrow morning) and let me know the results? Thanks.

I see. Can you do it when you are the only user? Thanks.

Thanks.

Thanks to all who have participated in my browsing speed survey.

I asked for 5 participants. Now I want more as the trend will be better with more numbers. Ha.

So please spare 1-2 mins to do the test. PM me your results.

I will compile the survey and present the results here by Tues (10-nov).

Many thanks.

P/S For the IT and statistics sifu, I know there are many uncontrolled variables and my survey will not be conclusive. I am not aiming for rocket science accuracy (1.0001 vs 1), just a ball park observation. Thanks.

Just got my HyppTV for about a week now.

Sometimes, the sound from the HyppTV channels sound rather weird, high pitch, not clear. Moving from from one channel to next sometimes clears the problem. Any one having similar problem?

The white box. Don't know the model. Why?

Interesting. Did a quick calc. See below.



I did it for 2 cases 3 GB and 3 Gb.

Even with 3 GB/h, the actual download is only 7 Mbps (13% of what one pays for 50 Mbps).

I thought the norm is 80% of the purchased speed, i.e. 80% of 50 = 40 Mbps.

Daylight robbery if it is only 13% of what you pay for. COMPLAIN to TM!

Cheerio.

This post has been edited by plumberly: Nov 11 2015, 08:28 AM

As promised (though I am 1 day late), below is the summary of the browsing time survey I did. Many thanks to those who participated in this.

I have very limited streamyx data and so I grouped them as 1 parameter (1, 2, 4 & 8 Mbps).



What I takeaway from this are:

AA
as expected, shorter browsing time as Mbps increases.

BB
however, the gain in shorter browsing time is not inversely linearly proportional to the increase in Mbps. E.g., 4 sec for 30 Mbps, expect to get 2.4 sec at 50 Mbps but got 3.5 sec. For me, will I upgrade from 30 to 50 Mbps? Only if the extra $ is small, i.e. worth it.


P/S The +/- 1 SD (standard deviation) shows the range with 68% confidence level.

PP/S IT, statistics gurus will argue that my data may not be normally distributed to start with and thus this +/- 1 SD is invalid. Ha.