Have anyone attempted to cancel their Citibank cards recently? Any retention offer from CS?

just applied for citi cashback last mth from RP
so it's going to be converted into UOB One huh, but I'm existing UOB One holder already
meaning I will have 2 UOB One or how? let's wait and see

call insurance to check if transaction go through.

No.

dang, need to chase RP for my sign-up offers dy
no second thought, maybe cancel my existing UOB One first then safer

This post has been edited by alexwsk: Jun 29 2023, 04:54 PM

anyone redeem premier miles for krisflyer point using citi rewards page before? May i know how many days (fastest) the points will be transferred to my KF account?

This post has been edited by tiramisu83: Jun 29 2023, 06:08 PM

Has anyone used Setel CardTerus with the Citibank Cashback Card? Does it really work? Any issue in getting the petrol cashback?

This post has been edited by contestchris: Jun 30 2023, 02:11 PM

Yes, no issue.

i just call this afternoon for SST.
Use magic word.
But it said wait call from CS to call back, 2-3 working days.
last time no need wait....
now see how then i update here.

Annual fee not yet. But normally both charge only call for rebate.

They should do some faq for migration.
1. Citi website and username still can be used after July migration? if no, how to get the statement, do they send statement to email?
2. July payment can still pay to Citi? Since when we Duitnow for payment we need to choose bank destination.
3. Should call which customer service by then? Live Chat of Citi still accessible?
4. Annual fee waiver related like do they still give waiver for those previous waived?

new acount to ask here?
u better direct email/Call ask UOB or CITI

This post has been edited by Wolgie: Jun 30 2023, 04:24 PM

The answer is now revealed.

UOB Prvi Miles Elite (ex-Citi PremierMiles) will follow the redemption rate of UOB Visa Infinite, while UOB Zenith (ex-Citi Prestige) will have a new redemption rate that is higher (more points needed) than the current UOB Visa Infinite Metal.



https://enrich.malaysiaairlines.com/enrich/...nus-points.html

This post has been edited by leetan33: Jul 1 2023, 01:26 PM

no offer. they just said ok. and then told me in a few days someone will call me to double confirm. 2 days later a lady called and asked. I told her the benefits of prestige is downgraded and somehow I still need to pay 1k annual fee so I wanted to cut it. she said sorry and proceed with cancellation. the end.

Hihi.
Currently I have UOB One card as well as Citibank cashback card.
Heard that Citibank will be merged to UOB on 16 July.
As the cards above are the same type, what would happen to the cashback ? Can I still earn Citibank cashback separately before 16 July ?
My statement date is 26th.

try last week....
CS told me that line are too busy....
ask me call back next week if nobody call me regarding cancellation....
time to cancel UOB + Citi n wait for NTB offer next year....
few card need to cancel since drop in benefit + wait NTB offer next year....

There you go

I know it will merge the credit limit; but i dont care.
I just wish to know if I can still utilize both cards cashback separately until when?

seems like still can, but deadline is Aug 16 whereby migration of cc will complete/end and Citi cards will be discontinued (if u already have equivalent uob cards)

check email. they already informed me