I had this transaction today CCHU without any warning also. Anyone know what is this?

I honestly forgot to even check hahaha

But I don’t remember paying extra 10k for the card so I guess it stayed ?

It seem like another transaction CCHU for payment to balance off. Suspect the bank doing some illegal activities without letting us know. 

What does this mean haha

But they giving us free money? Why complain 😂

later ppl said u received money in exchange for stg ....

Takkan bank with reputation such as HSBC doing this kind of illegal activities right

Takkan bank with reputation such as HSBC doing this kind of illegal activities right

Also I’ve never seen anyone doing illegal money transfer by sending money to the credit card instead of account haha

I had this transaction today CCHU without any warning also. Anyone know what is this?

Erm I got this before. Mine is for when I make payment for my HSBC credit card from my HSBC acc. That is when the CCHU will appear for me.

Takkan bank with reputation such as HSBC doing this kind of illegal activities right

I"m very free now, so let me share more juicy details 

Write down all the important dates and times you contact/call/email HSBC CS.
e.g.
1-Jul 11:05am called CS to request cancel. CS offers 3 swipes, but I decline to continue CC, etc.
7-Jul 2:45pm email CS to follow up, asking why still not cancel
13-Jul 1:55pm called CS again but they are not willing, etc.

You must do your work above few times with several working days gap, to show you have tried your best before approach BNM. That's what I've been doing when I burn the bridges with banks for the past many years, but that's another story for another time.

Submit these as data to BNM when you lodge your complain, providing justification I mention above earlier that SST is "prepaid" or "in-advance", then wait few days to a week or max 10 days, provided you do your homework above with complete details. Otherwise BNM may ask you submit more details. If all done in order, you will receive email from BNM to HSBC, cc you, requesting HSBC to respond within 7-14 working days 
Just sit back, relax and you will get funny replies from HSBC, so called local-global-bank-whatever 
Continue your banter with HSBC.
HSBC may still want to argue, but you stick to the "in advance".

At the end, die die to keep face, HSBC will waive it but phrase it in a way to save face and still put the blame on you 
I chose not to continue to argue with them, that it is not HSBC gesture of goodwill, but that is my right as a consumer that I am entitled to not pay the SST and to have the CC terminated. It's that simple right and we don't have to go this route. BTW, why not you try until the end and share here for other reference as well ?
Yes, I drag this SST issue until few ringgit for the late payment charges and stick to my ground and continue to play the game. In my case, I have strong CCRIS and CTOS so it doesn't affect my future credit/loan application after that.

I've shared my portion already, your call 

UPDATE

It really depends on the CS who attended to your case. Today, I called again, and this time, the CS helped me cancel without asking me to pay the annual fee.

The same concept applies to annual fee right? I got charged annual fee and I requested to cancel but they disallow and say I must pay the annual fee first ..

I am using the t1 card and they refuse to cancel the card if I don’t pay for the annual fee which was charged in advance

I am using the t1 card and they refuse to cancel the card if I don’t pay for the annual fee which was charged in advance

I only had this problem with HSBC and had a long dispute with them on this, they finally gave in and allowed me to cancel without paying. That also took almost 2 months.
On another hand, Maybank won't have any issue on this. They won't force you to pay and proceed to close it.

I called again the customer service and he say card cancellation department will contact me in 3-5 working days..

By the way, for your case, is it the first customer service contact point person or the card cancellation department doesn’t allow you to cancel without paying?

Thanks.

Customer service and then I escalated and someone shared the email address here for complaint, I dropped them an email and they called to discuss.

Do you still remember the email address just in case I need to use it haha

I think it should be complaints@hsbc.com.my?