Anyone using the TravelOne card?
What do you do with your points and which is the best way to spend it?

Just got to know from a friend, yes it works but for few months only, then your no will appear in their system again

HSBC Visa Signature access 6x lounge is based on calendar year or based on card anniversary?

PPL access is always based on calendar year.

Not really, some cc is based on card annual, I got few card like that

Like what? I'm curious because I have tons of PPL access cards and all are calendar year based or maybe I have too many that I don't pay attention to details like this.

This post has been edited by fruitie: Dec 3 2024, 12:34 PM

Gotten a SMS informing me some scam transaction from Saudi Arab.
amount 1800 SAR.
immediately I login HSBC apps to block my card and call HSBC report, lodge dispute and send replacement card.

but shocked to see HSBC never block suspicious transaction like this.
usually other banks will block it 1st and ask us to confirm with CS.

Cs giv reason their bank is so called international bank, so they usually won't block international trx.

This post has been edited by sjz: Dec 3 2024, 12:37 PM

In your case, do you need to pay to the bank or provide any police report?

the weird part about hsbc is i notice that online transaction no TAC or verification , just went thru without 2nd level. Tested on temu, lazada, shopee and even apple website.
If i dont use the card, i will block it due to lack of security

no need to pay and no need any police report.
just raise a dispute to the bank


yes. i whack their CS, seem like an oversight of their fraud trx prevention team.
if other bank, usually their system will flag these unusual trx and block it.

This post has been edited by sjz: Dec 4 2024, 06:49 PM

Saw a transaction I didn't recognise on the app (but not on the browser), reported it to them via chat.

Now it's blocked and another card is on the way... le sigh

Perhaps you could provide which bank of credit card? Curious to know and need to take note too.

so far based on my card :
- HLB VI
- Ambank Enrich
- HSBC VS

Agreed, HSBC VS annual 6x PPL

check closely if the transaction is posted,
HSBC requiring us to go their website and search for dispute form and submit it ourselves.
after that need to wait for them to investigate for 14 days

that's the reason i found their fraud prevention is not there, creating lots of inconvenience to us.

Yeah, I saw it posted on the app, that's why I logged in and used the chat function to raise a dispute. It was no money charged, but isn't it one of the ways people use to check if the card works?

NGL, it's kinda annoying having to wait for the new card to arrive.

The old card number also removed from Google Pay by itself...

yes.
luckily you realized it on time.
the next will be actual fraud trx with amount.

my case happen when there is actual fraud trx charged.
i realized when SMS notifying me of this fraud trx.
the bank not doing anything to flag or stop these fraud trx and just letting it go through.

This post has been edited by sjz: Dec 8 2024, 03:19 PM

Thanks for sharing. Using HSBC Visa Signature for lounge too but never know it is based on card anniversary

Sorry to hear what happened. Yeah, that's annoying too.

Affin went the other way extreme - they blocked both the legit Rakuten and Amazon JP transactions I made until I called them to complain... and then they saw a third one I didn't know happened..? Their app is not that great, so I didn't see it beforehand

I had this transaction today CCHU without any warning also. Anyone know what is this?