i got my lazada RM500 eVoucher today 2nd July, from HSBC Digital email (seems sent out by HSBC personnel and CC alot of dont know what @tri-e.com.my personnels)
i swipe RM2000 on 2nd May, til today it is 61days

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reload to bigpay, i get RM25 cash back from sign up promotion to compensate RM25 SST as well, just credited last week in my HSBC statement, and get RM4 cash back for spending RM2000
i actually message them inside HSBC online banking on 28 Jun, asking the TnC stated 4-8weeks, seems now almost 8 weeks (56 days)
i got this standard reply today 2nd July
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Thank you for taking the time to write to us on 28 Jun 2019 regarding
the status of your Lazada e-voucher promotion.
Please be advised that the e-Voucher will be send to your registered
e-mail address (xxxx@xxxx.com) after 4 to 8 weeks of meeting your
spending criteria.
As per further investigation we regret to inform you that we are
currently out of stock for the e-vouchers. Please be advised that, the
new vouchers for fulfilment was only ready on 30th June 2019.
Kindly be informed that, we can forward your request to the relevant
department to include your card details in the next fulfilment list.
Hence, please revert to us with your confirmation on your e-mail address
for further action.
Do write to us should you need further assistance. Alternatively, you
may contact HSBC Malaysia Telephone Banking service at 1300-88-1388 or
(603) 8321 5400 (overseas).
Yours sincerely,
well, i immediately uses the eVoucher at lazada...

So u mean reloaded 2,000 into bigpay and still can get the Lazada voucher right? Thanks