I got one question for Streamyx 4Mbps users here...

Is it just me and my friends here in Penang, or everybody is having Youtube being throttled starting 1130am till 130am?

They claim they don't throttle Youtube video streams but me and my friend is complaining the same thing, buffering even on 144p which is super ridiculous...

I'm not sure what time.. but my tube SEEMS to be throttled...
The quality goes up-down from 144p <> 480p :/

are you on ipv6?

Getting the same problem also but around 7 to 12 am, If I FEEL youtube being throttled I just restart my modem and usually it will back to normal..

yup, I'm on IPv6. Should I change to IPv4?

BTW, VPN solve the throttling issue but I'm not satisfied with TM answer....

yes, you should.

guys any free vpn available? currently using SoftEther vpn but it doesn't get along well sometimes.

FinchVPN provide some free server but it is full most of the time anyway.

Their plan is quite affordable

thank you for your advice... just tried and it works...

now I wonder, is this done purposely by TM or youtube video streams doesn't properly run on IPv6?

Miscap again. AGAIN.

This is like the 5th time.

Some background story:

My landline stopped working 2 weeks ago with the internet still working as usual. So I informed TM and asked to have it fixed.

Today, my phone line got fixed but guess what? I noticed my internet becoming significantly slower.

Check modem info page: Downstream 2048 kbps.

Call TM explaining this mistake only to have to do dozens of procedures like restarting modem, do speed test, do browsing test, do streaming test, download test, etc etc etc.

At the end, I'm told a technician will handle my issue.

Since it is such a common practice to miscap their users, is there a way anyone here knows of that can make this awfully painful process much easier? Like direct contact with technical team to solve the issue immediately? Rather than fumbling about doing unnecessary procedures when the issue is bloody obvious.

Same with me. Called 100 to cut the chase and straight create report. FYI im 6 times edy

last 2 weeks upgraded to 4Mbps from 2Mbps today my speed going back 2Mbps

This post has been edited by newmaster: Jun 11 2015, 08:20 PM

guys i wanna ask isit normal that SNR Margin keep changing every time the modem status auto refresh ??

Just had a whole crapload of HEC errors on wired net for about an hour. Mobile data was also balky for the same period. Seems normal now. Anyone else had that?

thanks. will try and see.

Btw I have a question here. I have 2 houses, one subscribing streamyx 4MBps package, another one subscribing 1MBps package.
My 4MBps package, torrent cannot run at all mostly 0.1kbps. Have to connect to VPN in order to get full torrent speed(sometimes doesn't get full speed about 400kbps++ , and I am using the free router from Telekom.
Whereas my another house 1MBps package, surprisingly torrent can run at full speed (100-110kbps) without connecting to any VPN. Using self TP-link router.


Does Telekom never filter 1mbps users for accessing to torrent, or the reason I am not using the free router from the Telekom. Hope someone will enlighten me
Thanks

i think the router is the main culprit here. i also use free one, speed so
who know.. maybe there's setting that cause torrent speed super slow..

edit: why dun u try swap both router and account to see the hypothesis is correct or not?

This post has been edited by neokyo: Jun 14 2015, 01:17 PM

lol. i dont know here got 4Mbps Streamyx Club.
hi guys.

welkam. dun hesitate to post ur problem regarding Streamyx here. other expert will answer if they got solution.

orait.
My problem is:
streamyx line frequently disconnected
sometimes every hours it will DC
sometimes 5-6 minutes DC

worst yesterday 1 day DC. call customer service they said my line check with thier system OK
last 3 month i already report to them my problem and they sent technical support to fix
and tht technical people check my LAN cable at home not ok. termination between the TM LAN (phone cable) to my house phone cable already eaten by rats.
so they just connect back the TM cable to my house cable. still they said possible need to change whole cable inside the house. unfortunate i just rent the house. and i waiting to change workplace soon. maybe will leave that home soon.

i check from deck phone. the phone got line. try call my handphone yes can. but i hear noise.. but the internet still DC frequently. i try using 3 diff modem, i bought new modem but problem same. waste lah .any ideas? can phone cable become problem if the thunder strike it may times? coz my AVR 2 times already faulty because of thunder strike too.

i plan to change to wireless broadband. but still in consideration.

Check your ADSL stats, it should be very poor. If you are DIY kind of person, track the entire wire, see which point it is broken and reconnect it.

If your location got telephone pole, the connection point is probably in the ceiling since the rest of the wire is concealed in the wall.

Try a direct connection to your ADSL modem without filter/telephone as well.