i check got 2 for lounge but is hjigh end ...impossible they offer me



find out the answer d.

is citibank platinum


Platinum Travel Privileges
Present your Citi Platinum Card and a valid boarding pass for complimentary access to the Plaza Premium Lounge in KLIA, Langkawi International Airport and Sultan Ismail International Airport (Johor) with the following facilities at your disposal:
Freshly prepared hot meals and beverages
Free flow of draught beer
Shower with amenities
Complimentary high-speed email, Internet access & local calls
Reading materials, TV area and Movies


but not useable in klia2

This post has been edited by bee993: Jul 2 2015, 10:12 PM

Thanks for the info

Will cancel my card earlier now

Citi just called me, they said my card were shipped the end of June, should have received by now. They provide me Poslaju tracking number. It seems Poslaju didn't notify me since no one at home during office hour. Wonder why such big financial institution still using such lousy service by Poslaju.

Which card are you using?

let them earn so much they force you pay AF... whats wrong with Citibank nowadays... business not good

Just cancel the card. I will do that.

citibank style is like that.. they hardly waive annual fees or offset gst(previously)..
Guess they are firm with it and they are not scare to lose customer like us...
so just cancel the card, if more and more cancel, when they see their credit card business drop, then only their mgmt will do new sign up offer to attract back customer

Absolutely ridiculous.

I have Citibank platinum card.

I have linked almost every utility and insurance to my credit card, every month also exceed RM 2K+ on charges alone. Pay also on time.

Suddenly this jokers decide to slap me with Annual Membership Fee and GST. So I called up and asked them to waive. Then this lady from Retention department told me is over already, they don’t have such waiver policy. She say she can offer me 50% waiver for both membership and GST. She say they need the money for “Enhancement” purposes and then she gave me a lecture for 5 long mins and in the end if want to know more please refer to web site.

After she finish talking, I told her to transfer me to settlement department cause I want full settlement. She keep asking for reasons and asked me to explain. I said don’t need to explain I want full settlement, is there any option to waive interest (last time I did this to CIMB, they waived RM 300 on interest charged). Tired of her, I told her to waive whatever and I will cancel my card later… I cut the line off after that.

15 minutes later, she called back and she told me that I should opt for free for life card instead if I don’t want to get slapped by charges. Also, she told me I need to make a request annually for waiver of annual membership and GST. (lol sudden change?).

Such underhand tactic of doing business. I don’t want to go through the hassle of getting approval or an argument like this.

Goodbye Citibank, I will go to some other bank who appreciates my debt.

Can cancel/terminate the card via call their online cs? Or need go to citibank branch?

Can

LATEST:

Citi Tickets Local Spend Campaign & Visa Tickets Overseas Spend Campaign







Citi Tickets Local Spend Campaign & Visa Tickets Overseas Spend Campaign periods are from 7 July 2015 to 15 October 2015. All prizes are subject to a Q&A process at the end of Campaigns. Citibank excludes liability for any injury, loss or damages from use of any products featured. Product issues shall be addressed directly with the supplier or manufacturer.

*Tickets/Bonus Tickets are generated for local Qualifying Transactions which match the timestamp determined by Citibank randomly for every minute and are not guaranteed for every transaction. Please visit www.citibank.com.my/win for full Terms & Conditions.

^Visa Tickets are generated for overseas Qualifying Transactions of any amount in foreign currency which match the timestamp determined by Citibank randomly for every minute and are not guaranteed for every transaction. Please visit www.citibank.com.my/visa for full Terms & Conditions.

https://www.citibank.com.my/english/promo/w...MOWNMYVIUENKT01

I wanna say goodbye too. I spent a lot with my business platinum card and today I checked statement, RM200 annual fee +GST. Damn.
I have maybank, public bank and cimb all with good deal of cashback and balance transfer. Bye bye citibank!!!

cut cut cut.....cut until their credit card business profit drop, then only their mgmt will do something....

i submitted a termination notice but their agent called back saying that I requested for AF fee waiver. Terus shoot back.

This post has been edited by Human Nature: Jul 9 2015, 01:45 PM

Announcement: Revision Of Terms And Conditions, Benefits And Privileges For Citi Cash Back Card And Citi Cash Back Platinum Card Effective 3 August 2015

Source: https://www.citibank.com.my/global_docs/pdf/citicashback.pdf

New Terms and Conditions effective 3 August 2015
Citi Cash Back Credit Card Terms and Conditions

Anybody got this email? What is it?

YES, I also got It... they Offered to Increase Our Credit Limit with just a Click...

FYI, as Some of Us here the Citibank's CC holder do having 2 Separate Card Limit in 1 Card

it's refer as:

i) Credit Limit no.1 refer as (X)= is Your REAL Spending Limit Your MAX. CL can USED UP on Retail spend

ii) Cash Limit no. 2 refer as“Installment limit” (Y) = A Separate CL given to Cardholder can ONLY used for doing BT, Cash Advances, EZ Pay, Dial for Cash or Flexi- Payment Plan or any Installment Plan, with NO Touch Off Your Spending Limit (X) .

* Usually Cash Limit (Y) given to the Cardholder With HIGH CL or whoever having Cash Installment plan with Citibank before...

But anyway, I got 2' CC : Citi's Rewards Platinum with (X+Y), Cash Back Platinum with (X) just 1 Spending Limit...
=
By Replied the Email, You will get NEW Spending Limit from Citibank as:

They will Convert/ transfer Partly of (Y) RM 68,700 to in (X) :
therefore ie, (X) + (Y) : $100,000 + $68,700 = $ 168,700 that's the NEW Spending Limit of Your CC

FAQ: http://www.citibank.com.my/english/CC_Campaign_TC.pdf

This post has been edited by fly126: Jul 12 2015, 12:44 AM

to convert your installment limit to your spending limit..
in layman term, they offer to increase your limit..

Thanks for enlightened me..ok i will go for it
I just wonder why not just says "we offer you to increase your credit limit"...very simple statement rather than make it so complicated to understand..

This post has been edited by rathian_mhfu: Jul 12 2015, 12:40 AM

The amount given..is it the same for all?