i used to have the clear card as well, the first year i spent more than RM1500 within 60 days to get a free luggage bag, then Citibank waived the AF on 1st year anniversary. on the 2nd year, i spent a few hundred only, Citibank refused to waive AF, therefore i cancelled it. The CS asked me to spend RM1500 then only waive AF for me, i did not want so i cancelled it

Same thing for me, called CS to waive the card but was rejected, the CS told me to swipe the card 3 times and call them back to get AF waiver.

Im using Citibank CashBack Platinum, got 28" & 20" luggage bags last years with swipe RM4000.
This year called to waive AF but they approved.

Im thinking they won't let us cancel because we have took their luggage bags, die die make sure continue to use at least few years

because you spent rm4k, they will still retain you. i did not spend after i took the luggage, therefore they refused to grant me further waiver

i have a supplementary card
wrote a letter to cancel it a couple of month back
looks like citibank did not cancel it
and this month they charge me RM60 annual fee for it

any advice?

file a dispute and submit the letter as evidence. in future, do follow up with any cancellation notice.

Please advice, should I call Citibank before(a month before anniversary)/after they charge me the AF for the waiver?
If they refuse to waive the AF, and I decided to cancel the card on the spot. Do I need to pay for the charged AF?

if u hv been billed, u shud call right away.

if still before anniversary, no need to pay if u cancel.

Just call to Citibank CS for AF waiver coming June, got approved without hassle.

I too called to get waiver I got two cards platinum n visa cashback
At first cs played the delaying tactic saying I must take their loan or wat
After I was adamant I did not want any of those services and asked to cancel he finally relented and said since I meet the 3 swipes per month or something I qualify for waiver

So I guess since there are many cards out there with similar benefits to citi's
Don't be afraid to threaten to cancel and actually do it.
Nothing much to lose except maybe points

WTA, Buy 1 free 1 sakae sushi, citibank credit card must have minimum spending to use card?

If have to eat until RM40 quite a lot of food to eat .

I'm still waiting for my code from Citi (about 3 weeks of using the card now) for the RinggitPlus redemption code.

Have you gotten yours? How long it took you in total?

I got the code after 1-2 months. The code sent to my email.

U r entitle to wat Gift?

Huawei mediapad 7 youth 2

Wat is the current RRP?

no idea, free gift I give my mum use. happy ending.


lazada
selling RM519


This post has been edited by ronron: Jun 22 2015, 10:45 AM

London Weight Management's terms and conditions:
1. Redemption offer is valid for new female customers aged 22 & above with weight problems only.
2. Complimentary redemption is non-transferrable or exchangeable for cash or other items.
3. Complimentary slimming product kit is only redeemable after consultation & treatment session. The products and treatment provided are for personal use only. You may not sell or resell any of the products received from London Weight Management.
4. By redeeming this complimentary offer, customers are giving consent to London Weight Management to use their information for marketing purposes.
5. London Weight Management Sdn. Bhd. reserves the rights to amend the terms and conditions without prior notice.
6. Citibank is only an issuer of credit cards and not an agent to London Weight Management Sdn Bhd, it subsidiaries or affiliate. Citibank will not be liable for any injury, loss, damage, discomfort or illness suffered from the use of any of the products and treatments provided by merchant.

called citibank CS just now asking to waived the already charged annual fees (main card + sub card).

cs tell me cannot, i say want cancel card, still say cannot == though im not heavy user but i still managed to swipe like 1k each month.

just whats wrong with the citibank CS??

If u pay all the outstanding including membership fee why not