Yesterday I just bought MSI gp60 i7 version. Everything work fine except for one thing, the audio jack hole can't fit my 3.5 mm headphone. It is too tight to put it in and its like something that block it. I tried to put on 3.5mm headphone into my friend laptop which is same as mine and he got no problem at all. I'm thinking to go back the shop check on Sunday. Does it possible for me to get one to one exchange as I just bought yesterday ?

I think you dont have to worry. Not all GS70 had the problem. It seems like there is a faulty batch with bad firmware. Even with the problem, the laptop booted from OFF in about 8 secs. Its really awesome.

Can you show the snapshot here? I know this issue in other forum, but I wonder the audio jack should be 3.5 mm.

This is the snapshot of my problem, the max i can go for the audio jack hole.


Attached thumbnail(s)

Do you try plug it as hard as you can? If you did, and it is still not working, it means that something wrong with the audio jack, go to MSI service center.

I scare later after i push it as hard as i cound i cant put it out. My friend using same model as mine and he has no problem on this at all.
By the way, im planning to request a one to one exchange based on this problem, but worry it is not a main problem and the shop dun accept my request

my ge70 has the exact same problem like yours, but mine was on mic port, but l never bother with it, since the dyna audio did a good job on it, you could try contact Msi-NB on lowyat/facebook the forward this issue first

if purchased within 7 days, then you can 1-1 exchange, if not, prepare for weeks/months warranty claim period bcs the audio jack is on the motherboard. Dunno how they repair it, if require some technical part, most probably they will send back to Taiwan/China factory.

Hi all,

I just booked a laptop called gs pro which cost me rm6750 as my boyfriend birthday present at 2 months ago, Yesterday I got a called from the seller that product gs pro are not enough stock at the moment, he asked me to downgrade to normal specification. He told me that is just graphic different and without rage. Because of rushing handle over the present by next week, I don't have choice but to accept it with the price of Rm5400.

because of the delay and fully payment given. I wanted to know badly some answer which keep annoy and worried for months.

1, Did the delay arrive of the product really have to be in such long waiting list?
2, Do I paid overprice for the product?
3, The thing called graphic and rage really does not effected anything?
4, Anything else do I need to aware of?

many thanks in advance for those professional who can solve my problem, bless u..

Regards,
Miccy

This post has been edited by michiyo94: May 3 2014, 11:20 AM

Should not be a problem

My GE 60 is the same .. Just plug in harder every time


No issue so far

List down the specs here first

Then we can compare

hi guys i got plan to buy ge 70 rm 4.3k, if i add msata ssd 128 gb how much it will costs? y50 got offer 512 gb main storage drive cost 1450 usd

1. from whom you buy the laptop from? we didn't let our customer wait for such long for GS70 stealh pro
2. No the price is fine for regular shop
3. Graphic and Rage? don't get your question
4. no comment

Im also looking out for it, did you manage to get one? And where?

Y50 USD1450 available in US only but malaysia won't have the mentioned specs

Hi Jason, since it is still within 7 days please send back to your reseller. Should you require assistance please PM us. Cheers!

Hi guys, please be reminded to purchase MSI Gaming Notebook from MSI Authorized Re-sellers as refer to this list HERE for best experience.

There's been cases which most of the complaints came from the customer who had purchase with non MSI Authorized Re-sellers due to poor service and incorrect information provided.

Welcome to PM me should you require any assistance

Just ordered GT70 2PC and waiting for it to arrive
i wonder what is included inside the box. I saw at MSI dragon army website, they give free steel series headphone & mouse and MSI bag, are they giving the same in Malaysia?

Mmm... My GE60 2PE audio jack also quite tight actually. Just try to push in harder.

If I am not mistaken, it is only available for Taiwan variant, you will see two huge boxes: 1 for laptop + 1 for steelseries headphone and mouse.