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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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Micky78
post Jul 23 2025, 11:06 AM

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QUOTE(beLIEve @ Jul 23 2025, 08:32 AM)
Visa Signature also cashback not in. Pay-tience
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thanks for sharing.. i tot i not meet the criteria for this mth CB
Matchy
post Jul 23 2025, 03:05 PM

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QUOTE(canjeth @ Jul 24 2023, 09:53 AM)
Received SMS that my card will be ready for pickup at the branch within 5 working days.

Will the branch call once it is ready for pickup or I just go to the branch after the 5 working days?
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did they call to inform you that the card is ready for pickup?
darkterror15
post Jul 23 2025, 04:08 PM

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card anniversary is april, getting charge annual fee this month july.

???

this is normal for rhb? it swipe more than 24 times last year
effectz
post Jul 23 2025, 10:00 PM

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I think the previous RHB Shell utilities cb is very nice, now that it's gone, is it other good card that give cb for utilities spend?

MBB ikhwan only got 1 point, or use E-wallet allocation instead and pay tnb using TnG. Other ideas?
cilimerah
post Jul 23 2025, 10:18 PM

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For rhb shell visa, if i topup 2.5k in ewallet before 28 i would still be getting the full rm50 cb for the next statement right?
Gabriel03
post Jul 23 2025, 10:23 PM

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QUOTE(cilimerah @ Jul 23 2025, 10:18 PM)
For rhb shell visa, if i topup 2.5k in ewallet before 28 i would still be getting the full rm50 cb for the next statement right?
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yes , provided your total retail spend is 3k, cause the spending amount will follow the new limit.

This post has been edited by Gabriel03: Jul 23 2025, 10:24 PM
tan_aniki
post Jul 23 2025, 11:16 PM

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i got a feeling rhb try to play cheat credit cb on 28/7, therefore even though new txn after 22/7 before 28/7 also no extra quota for the new statement cb
Duckies
post Jul 24 2025, 07:42 AM

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Use the RHB Shell card in trip.com consider online spending? Eligible for cashback provided I meet the 2.5k spending before 28th?
nexus2238
post Jul 24 2025, 08:16 AM

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Received RHB Shell official cc statement for statement date 22-July-2025.
There is no cb.
Don't know what RHB is doing doh.gif


This post has been edited by nexus2238: Jul 24 2025, 08:24 AM
sjz
post Jul 24 2025, 08:59 AM

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QUOTE(Duckies @ Jul 24 2025, 07:42 AM)
Use the RHB Shell card in trip.com consider online spending? Eligible for cashback provided I meet the 2.5k spending before 28th?
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yes consider online.
but beware of this platform,
my RHB card was compromised with multiple unauthorized overseas fraud transactions in USD after use at this platform.

search online reveal quite a number of complaints on this too.

those thief do it below 1 min, when i receive multiple sms from RHB of those transaction, even i lock the card immediately using apps, it's still not on time, total amount already around RM8k++ eventually posted.

now disputing these unauthorized overseas transactions.

in my opinion, RHB also have part responsibility to play for not stopping those large amount overseas fraud transactions at all, but instead they just let those transactions go thru with a SMS informing us only.

This post has been edited by sjz: Jul 24 2025, 09:03 AM
cybpsych
post Jul 24 2025, 09:03 AM

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QUOTE(nexus2238 @ Jul 24 2025, 08:16 AM)
Received RHB Shell official cc statement for statement date 22-July-2025.
There is no cb.
Don't know what RHB is doing  doh.gif
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yes, "many sad"

user posted image

This post has been edited by cybpsych: Jul 24 2025, 09:04 AM
Duckies
post Jul 24 2025, 09:16 AM

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QUOTE(sjz @ Jul 24 2025, 08:59 AM)
yes consider online.
but beware of this platform,
my RHB card was compromised with multiple unauthorized overseas fraud transactions in USD after use at this platform.

search online reveal quite a number of complaints on this too.

those thief do it below 1 min, when i receive multiple sms from RHB of those transaction, even i lock the card immediately using apps, it's still not on time, total amount already around RM8k++ eventually posted.

now disputing these unauthorized overseas transactions.

in my opinion, RHB also have part responsibility to play for not stopping those large amount overseas fraud transactions at all, but instead they just let those transactions go thru with a SMS informing us only.
*
Ya damn I also noticed when I pay for the hotel booking there's no validation or some sort. No app approval or SMS TAC rclxub.gif Hopefully nothing happens in a month's time..I will cancel it end of Aug

This post has been edited by Duckies: Jul 24 2025, 09:16 AM
sjz
post Jul 24 2025, 09:20 AM

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QUOTE(Duckies @ Jul 24 2025, 09:16 AM)
Ya damn I also noticed when I pay for the hotel booking there's no validation or some sort. No app approval or SMS TAC rclxub.gif Hopefully nothing happens in a month's time..I will cancel it end of Aug
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yup thats's the scary part.
no TAC overseas transactions.

to be on the safe side.
can go their apps and lock the card whenever not in use.
before use, just go apps unlock the card and lock back after use.

i learnt my lesson with them.
really scary 2 weeks peroid since it involve large amount RM8k++,
luckily eventually after i emailed to their customer advocacy team, they helped me to solve the dispute problems.

now i lock my card whenever not in use.

This post has been edited by sjz: Jul 24 2025, 09:21 AM
Duckies
post Jul 24 2025, 12:35 PM

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QUOTE(sjz @ Jul 24 2025, 09:20 AM)
yup thats's the scary part.
no TAC overseas transactions.

to be on the safe side.
can go their apps and lock the card whenever not in use.
before use, just go apps unlock the card and lock back after use.

i learnt my lesson with them.
really scary 2 weeks peroid since it involve large amount RM8k++,
luckily eventually after i emailed to their customer advocacy team, they helped me to solve the dispute problems.

now i lock my card whenever not in use.
*
Ohh thanks for reminding! I've both locked my card and remove the card in the website.
kmed
post Jul 24 2025, 12:39 PM

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Any revision to RHB VS card? Surprisingly i didn’t get any cb last month.
talexeh
post Jul 24 2025, 04:45 PM

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QUOTE(kmed @ Jul 24 2025, 12:39 PM)
Any revision to RHB VS card? Surprisingly i didn’t get any cb last month.
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If you read through the last page or so, you'll come to realise that everyone is in the same boat as you do.
Xerx P
post Jul 24 2025, 10:01 PM

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I fully paid back my rhb shell cc usage and only saw this forum that on 30th they will issue the cashback, what happens to my cashback since im deciding to cancel the card? Reimbursement ?
bakkeong
post Jul 25 2025, 12:24 AM

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QUOTE(sjz @ Jul 4 2025, 08:21 PM)
Based on FAQ
If posted before 28 July.
Everything follow old rules.
So 2.5k will do
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If follow example, total transaction posted B4 28/7 less than 2.5 still get 50cb
Meaning if top up 1k e wallet on this period
Balance to add up to 3k B4 closing statement also entitled?
beLIEve
post Jul 25 2025, 01:50 AM

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QUOTE(Xerx @ Jul 24 2025, 10:01 PM)
I fully paid back my rhb shell cc usage and only saw this forum that on 30th they will issue the cashback, what happens to my cashback since im deciding to cancel the card? Reimbursement ?
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No such thing as reimbursement. Once you terminate card, it ends there. Whatever cashback not given will void.
cybpsych
post Jul 25 2025, 08:47 AM

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QUOTE(Xerx @ Jul 24 2025, 10:01 PM)
I fully paid back my rhb shell cc usage and only saw this forum that on 30th they will issue the cashback, what happens to my cashback since im deciding to cancel the card? Reimbursement ?
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as the cb credited on statement date (or 30th for July due to issue), you should've cancelled the card after receiving cb.

there may be a slight possibility the cb may still be credited into the card since rhb may takes some time to process & cancel the card. in my case, they even called me back after few days to calling to cancel the Shell cards.

user posted image

user posted image

This post has been edited by cybpsych: Jul 25 2025, 08:48 AM

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