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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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Skeuomorphic
post Jul 26 2025, 01:32 PM

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QUOTE(MGM @ Jul 26 2025, 12:21 PM)
Think of paying up today all my RHB Shell & Reward cards outstanding balance instead of statement balance (dated early Aug) so that I can apply bigger amount of 12m 0% BT (ends 31July). Would this affect my Shell cc's current cb calculation since this would bring my outstanding to ZERO?
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Cashback is calculated by qualified spending, not statement balance or outstanding like Affin

This post has been edited by Skeuomorphic: Jul 26 2025, 01:32 PM
Xerx P
post Jul 26 2025, 04:34 PM

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QUOTE(cybpsych @ Jul 25 2025, 08:47 AM)
as the cb credited on statement date (or 30th for July due to issue), you should've cancelled the card after receiving cb.

there may be a slight possibility the cb may still be credited into the card since rhb may takes some time to process & cancel the card. in my case, they even called me back after few days to calling to cancel the Shell cards.
I have not received the cb yet. Im assuming im getting it on 30th july and then I just call rhb to proceed with cancelling? What happens to the cashback in account tho? It'll be -50 since I already paid the full statement.
contestchris
post Jul 26 2025, 10:53 PM

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Did my last TnG eWallet reload pin purchase at Shell today.

Over the years, I've gotten back around RM3k to RM4k in basic cashback from the RHB Shell Visa card.

RIP.
TSronnie
post Jul 26 2025, 11:27 PM

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is it true after 28/7, the RHB Shell need to swipe
1. RM250 per transaction
or
2. RM250 per month
to enjoy cashback ?

This post has been edited by ronnie: Jul 26 2025, 11:27 PM
cybpsych
post Jul 27 2025, 07:50 AM

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QUOTE(Xerx @ Jul 26 2025, 04:34 PM)
I have not received the cb yet. Im assuming im getting it on 30th july and then I just call rhb to proceed with cancelling? What happens to the cashback in account tho? It'll be -50 since I already paid the full statement.
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timing

if card cancelled (from system) before cb is credited, then no cb lor. there's no "destination" for the cb. hence, the t&c

if card not called, the card account will have excess -50 (due to cb). bank couldnt cancel the card and they need to call you for consent to transfer out (to bank or other cards)
cybpsych
post Jul 27 2025, 07:55 AM

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QUOTE(ronnie @ Jul 26 2025, 11:27 PM)
is it true after 28/7, the RHB Shell need to swipe
1. RM250 per transaction
or
2. RM250 per month
to enjoy cashback ?
*
not exactly

read the new T&C/FAQ >> Minimum spend per category
lovelyuser
post Jul 27 2025, 10:12 AM

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QUOTE(ronnie @ Jul 26 2025, 11:27 PM)
is it true after 28/7, the RHB Shell need to swipe
1. RM250 per transaction
or
2. RM250 per month
to enjoy cashback ?
*
Not likely they set RM 250 per transaction, doesn't make sense at all.

Should be RM 250 total per month
Kelefeh
post Jul 27 2025, 10:21 AM

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QUOTE(beLIEve @ Jul 26 2025, 12:37 PM)
Usually they don't approve kelefeh people
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you mean kelefeh saving/income nod.gif
eeeglow24
post Jul 27 2025, 11:15 AM

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statement on 26th just came.

Can confirm no cashback credited.

Will call them tomorrow just to file a case although I think all said 30th will credit.

Anyways, just for safe side still log case.
Skeuomorphic
post Jul 27 2025, 11:30 AM

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for transactions done today will be counted under the new tnc rate right because it will be posted tomorrow (28th)?
lovelyuser
post Jul 27 2025, 11:40 AM

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QUOTE(Skeuomorphic @ Jul 27 2025, 11:30 AM)
for transactions done today will be counted under the new tnc rate right because it will be posted tomorrow (28th)?
*
Yupe
TSronnie
post Jul 27 2025, 12:20 PM

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So far RHB said 22nd, 24th, 26th cycle kena no cash back

I guess they want you to be a card holder longer since most will cancel due to the lousy cash back
TSronnie
post Jul 27 2025, 12:25 PM

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QUOTE(cybpsych @ Jul 27 2025, 07:55 AM)
not exactly

read the new T&C/FAQ >> Minimum spend per category
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The quoted example in the FAQ for
Luan Seng Bros Trading / Grocery / RM130 -

- Transaction posted on 28/07/2025
- Cashback calculation will be per revised benefits
- Grocery spending is less than RM250
- Hence, no cashback


This post has been edited by ronnie: Jul 27 2025, 01:28 PM
contestchris
post Jul 27 2025, 01:15 PM

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QUOTE(ronnie @ Jul 27 2025, 12:20 PM)
So far RHB said 22nd, 24th, 26th cycle kena no cash back

I guess they want you to be a card holder longer since most will cancel due to the lousy cash back
*
Mine is 24th and I got cashback...
mamamia
post Jul 27 2025, 02:36 PM

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QUOTE(contestchris @ Jul 25 2025, 09:53 AM)
I received CB as expected for my RHB Shell Visa (statement date = 24th of the month).
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QUOTE(eeeglow24 @ Jul 27 2025, 11:15 AM)
statement on 26th just came.

Can confirm no cashback credited.

Will call them tomorrow just to file a case although I think all said 30th will credit.

Anyways, just for safe side still log case.
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QUOTE(ronnie @ Jul 27 2025, 12:20 PM)
So far RHB said 22nd, 24th, 26th cycle kena no cash back

I guess they want you to be a card holder longer since most will cancel due to the lousy cash back
*
22nd and 26th statement date no cashback. Surprisingly, 24th contestchris got his cb..
effectz
post Jul 27 2025, 04:27 PM

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QUOTE(contestchris @ Jul 27 2025, 01:15 PM)
Mine is 24th and I got cashback...
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I got too on 24th my billing date.
Micky78
post Jul 27 2025, 04:42 PM

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my statement date is 22nd, so i will the the missing CB by end of this mth? tq
cybpsych
post Jul 27 2025, 04:47 PM

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QUOTE(cybpsych @ Jul 24 2025, 09:03 AM)
yes, "many sad"

user posted image
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QUOTE(Micky78 @ Jul 27 2025, 04:42 PM)
my statement date is 22nd, so i will the the missing CB by end of this mth? tq
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kslim888
post Jul 27 2025, 11:32 PM

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Hi sifu-sifu sekalian. Want to ask, if I want to clear off my RHB BT, do I just need to overpay the card and let it deduct every month? Or just contact CS, ask he/she to help clear off the BT with my payment?

My goal is to clear off the RHB BT, so that I can get a higher DSR to apply new BT. Currently owning around 2k+, planning to clear it off since BT will no longer be eligible as spending for Cashback calculation (and their upcoming "enhanced" cashback calculation)
helloguyssss123
post Jul 28 2025, 10:16 AM

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QUOTE(contestchris @ Jul 26 2025, 10:53 PM)
Did my last TnG eWallet reload pin purchase at Shell today.

Over the years, I've gotten back around RM3k to RM4k in basic cashback from the RHB Shell Visa card.

RIP.
*
oops, might share?hahah
buy reload pin consider Shell transaction?
Surprise they willing to accept Credit card for reload pin.

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