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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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Duckies
post Oct 7 2024, 09:46 AM

Rubber Ducky
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Guys, RHB Shell Visa and RHB Shell Visa-i shares the same cashback pool or separate pool? As in I can get RM 50 cashback from the e-wallet reload on each?

Secondly for RHB Visa Signature, Online cashback covers e-wallet reload? And how to maximize the Entertainment cashback?
Duckies
post Oct 7 2024, 10:51 AM

Rubber Ducky
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QUOTE(ClarenceT @ Oct 7 2024, 10:49 AM)
Online CB includes ewallet top up by Online method.
If direct debit, 0.2% CB (eg TNG saved card)
If Govt/Jompay/FPX, no CB. (eg S Pay Global)

Entertainment CB includes recreational club. (eg Sarawak Club)
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Online method ewallet topup includes like ShopeePay topup but cannot save the card?
Duckies
post Oct 7 2024, 11:05 AM

Rubber Ducky
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QUOTE(ClarenceT @ Oct 7 2024, 10:59 AM)
For the time being, you must add card before top up ShopeePay.
Even without OTP, ShopeePay will still go through online verification.
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So will still get the cashback for Online category right?
Duckies
post Oct 10 2024, 01:42 PM

Rubber Ducky
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QUOTE(mamamia @ Oct 10 2024, 01:14 PM)
Separate
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Oh? That means i can apply both card and maximize the cashback for e-wallet if I spend more than 2.5k?
Duckies
post Nov 2 2024, 01:14 PM

Rubber Ducky
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Eh, how come reload Shopee Pay using RHB Shell and RHB Visa Signature only 1k a day for each card?
Duckies
post Nov 7 2024, 09:39 AM

Rubber Ducky
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Guys, how to apply RHB supplementary credit card ya? Would like to get 1 for my mom. Can we do it online?
Duckies
post Nov 7 2024, 10:32 AM

Rubber Ducky
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QUOTE(ClarenceT @ Nov 7 2024, 10:21 AM)
You and your mom need to go to a RHB branch to apply.
Bring your documents.
---
Dear Sir/Madam

Thank you for your email to RHB Bank

Please be informed that the minimum age of the applicant must 18 years old. The principle cardholder need to bring the supporting documents to the nearest RHB branch (except RHB Islamic if the card is conventional type product). The branch officer will perform 1st verification with the principle. You may get the form at the branch.
The Supporting Document

1. Last 3 month bank statement

2. Last 3 month salary slip

3. Confirmation employment letter (if applicable)

4. EPF statement of 6 months


Meanwhile, for other assistance on any banking related matter, please do not hesitate to contact us at 03-9206 8118 or email us at customer.service@rhbgroup.com

Thank you
Warm regards.
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Wa need to there physically? A bit troublesome sweat.gif

I mean even if I already have the principal card and I want to apply supplementary then still need to go to the branch?
Duckies
post Nov 7 2024, 12:40 PM

Rubber Ducky
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QUOTE(ClarenceT @ Nov 7 2024, 10:42 AM)
Yes. I asked for application form 2 years ago, but RHB CS asked me to get it at branch.
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QUOTE(ericlaiys @ Nov 7 2024, 11:22 AM)
rhb do any action - must always do physical.
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No wo, I applied my credit card online.. But don't know why supplementary need go branch physical
Duckies
post Nov 7 2024, 01:50 PM

Rubber Ducky
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QUOTE(ClarenceT @ Nov 7 2024, 12:45 PM)
You ask CS.
Do update us here if online application for supplementary cards is possible now.
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Just called CS...supplementary application via online not possible. Still need to go branch but don't need bring my mom go. Just photocopy IC will do hmm.gif
Duckies
post Nov 11 2024, 09:51 AM

Rubber Ducky
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QUOTE(tan_aniki @ Nov 7 2024, 09:32 PM)
Last time i apply supp for my wife through email, not sure now they change policy cos supp no need income doc, just need to attach ic
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Which email you send it to for the application ya? Maybe I can try my luck..


Btw, RHB credit cards so troublesome one. I tried to made multiple purchase on Shopee cause 11.11 then some payments failed...call CS this morning they say rejected due to security reasons and need to report - then try again 1 hour later wtf?
Duckies
post Nov 11 2024, 08:32 PM

Rubber Ducky
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QUOTE(tan_aniki @ Nov 11 2024, 08:26 PM)
i just found out that i apply thru agent who came to my office in 2018, i just bring the form back for my wife to sign and next day pass back the form to him together with her photostat ic

i still got his email though (sent to his manager email) but not sure he still work there or not, you can pm me if you want
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I emailed customer service they say must go to branch =(
Duckies
post Nov 21 2024, 09:57 AM

Rubber Ducky
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Wat the hell I go branch apply for supplementary card then suddenly it comes with life insurance from Tokio Marine?? I don't think I was told the supplementary card comes with that...even my principal card doesn't have that. How to cancel the policy?

This post has been edited by Duckies: Nov 21 2024, 09:59 AM
Duckies
post Nov 21 2024, 10:09 AM

Rubber Ducky
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QUOTE(cybpsych @ Nov 21 2024, 10:02 AM)
am sure you DIDNT fully read the application formsssssssssssssss ... iinm, the insurance addon is in other pages ....

just call bank and cancel?
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Normally where got read all the forms one. Just apply supplementary only and since principal didn't have this insurance so didn't expect this.
Duckies
post Nov 21 2024, 10:46 AM

Rubber Ducky
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QUOTE(poweredbydiscuz @ Nov 21 2024, 10:20 AM)
This bank is known of doing this. My friend apply home loan also sneakily give him a credit card.
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So far after applying so many credit cards with so many banks, I have only encountered this once with RHB. Damn shady man. My friend who applied for a loan also kena extra credit card.

QUOTE(cybpsych @ Nov 21 2024, 10:21 AM)
normally, there are few pages that NEED your signature/consent before bank take ACTION (to subscribe/to charge)

it is your own responsibility to READ all the pages, understand it carefully, asks questions, etc before signing it.
feel free to argue with the bank.
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Sigh...I guess nothing can be done now. I just called the bank and cancelled the insurance policy.
Duckies
post Nov 21 2024, 11:34 AM

Rubber Ducky
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QUOTE(cybpsych @ Nov 21 2024, 10:52 AM)
if filling forms, normally (if possible), i would just cross-out the whole section too. this is to prevent staff from fake signing that section if you leave the section unmarked/uncrossed. it's a b&w proof that we did not agree and consented to it.
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QUOTE(LostAndFound @ Nov 21 2024, 10:58 AM)
If you filled the form digitally and sent to them, you have your copy to prove if the staff added anything. Just inform the bank on that fact and the problem will magically disappear.
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QUOTE(ClarenceT @ Nov 21 2024, 11:16 AM)
It is true if "opt in".
If I am not wrong, it is "built-in" first then need to "opt out"!
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But I don't recall signing the insurance opt in part. I just sign at the last page like any normal credit card application. I guess lesson learnt...need to read all before signing.

Normally I applied credit card via online form but this RHB is too outdated so need to go branch to apply for supplementary.
Duckies
post Nov 22 2024, 09:12 AM

Rubber Ducky
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QUOTE(LostAndFound @ Nov 21 2024, 05:19 PM)
Have not applied supplementary from RHB ever, but I'd be surprised if the default form has 'built-in' that you need to opt out. Definitely manipulative and will trigger complaints to Bank Negara. Another possibility is that the bank officer 'help' you to check an option.
Definitely everything must read before signing. I suggest you bang table at the bank and ask why there's an option that you didn't select yourself. Ask them to show you the form and then see if its actually 'default' or marked. If marked, then some bank officer tricked you, ask for action to be taken.
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Sigh...considered it as a lesson. Don't want to waste anymore time to bang table at the bank. I already called to cancel the policy.

QUOTE(loneranger80 @ Nov 21 2024, 09:58 PM)
Ambank also do stuff like this, ages ago I apply 1 cc, in the end received 4 cc, i am like bangwall.gif
RHB is eform so no this issue innocent.gif
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Unfortunately for supplementary still need to go branch physically and apply which I dont understand.. doh.gif
Duckies
post Nov 25 2024, 09:51 AM

Rubber Ducky
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QUOTE(Kr0ll3R @ Nov 22 2024, 04:32 PM)
Would like to ask on the sup card application, does the applicant of the sup card need to be physically there or photocopy IC will do?
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Technically you need the supplementary applicant to be there to sign the form but reality don't really need to be there IYKYK whistling.gif

Duckies
post Nov 26 2024, 09:22 AM

Rubber Ducky
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How to waive the annual fee for RHB Shell Visa and RHB Signature card ya? Free for first year only?
Duckies
post Nov 26 2024, 10:27 AM

Rubber Ducky
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QUOTE(beLIEve @ Nov 26 2024, 10:20 AM)
24 swipes per year for Shell. If i don't have memory leak, no annual fee for VS.
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Swipes as in e-wallet reload also count?
Duckies
post Dec 6 2024, 03:52 PM

Rubber Ducky
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RHB supplementary credit card's bill is aggregated together with the principal right?

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