QUOTE(ronnie @ Aug 29 2023, 07:41 AM)
Statement 26th of every month
No cashback posted as of today
Haiya !!!
Same issue with mine though I did receive my statement via email. My statement is on the 22nd, called CS on the 24th & was told that the cashback will be credited in the next statement.
QUOTE(ClarenceT @ Jul 28 2023, 08:11 AM)
Not 100% accurate.
Assume your statement date is 28/7/23
All the retail transactions POSTED on 28/6/23 - 27/7/23, to calculate cashback.
If a transaction is posted on 28/7/23 (statement date 28/7/23), next CB monthly cycle.
QUOTE(cybpsych @ Jul 28 2023, 09:41 AM)
statement month but txn posted must be T-1 day before statement date.
Is this still the case? My statement date is on the 22nd. By 20-AUG, I only accumulated RM677.42 which I'm fully aware wasn't sufficient to get any cashback. I quickly top-up ShopeePay RM1822.57 on 21-AUG & they got posted on 22-AUG. After reading your posts, I thought the RM1822.57 will be used for next CB cycle but when I checked my statement, they're listed along.
Therefore, based on your experience, are the 2 transactions' cashback fall still valid for current CB cycle or they're indeed in next CB cycle?
This post has been edited by talexeh: Aug 29 2023, 08:46 AM