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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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koinibler
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Nov 11 2014, 10:37 AM
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i never get black and white for my cancel credit card. for me, as long as its don't appear anymore on ccris, its good enough. Its take a year to totally remove a cancel credit card from ccris.
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leo_kiatez
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Nov 11 2014, 11:40 AM
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QUOTE(koinibler @ Nov 11 2014, 10:37 AM) i never get black and white for my cancel credit card. for me, as long as its don't appear anymore on ccris, its good enough. Its take a year to totally remove a cancel credit card from ccris. Does the cancelled credit card's past payment records still in ccris after the 1 year?
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koinibler
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Nov 11 2014, 01:35 PM
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QUOTE(leo_kiatez @ Nov 11 2014, 11:40 AM) Does the cancelled credit card's past payment records still in ccris after the 1 year? That depend on the bank. Some might dont want to release the customer. We may report to Bank Negara if its happen
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cfa28
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Nov 11 2014, 01:43 PM
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QUOTE(Bonescythe @ Nov 8 2014, 11:52 AM) Wanna ask about this RHB Platinum Business Card. It is mentioned in the website that - Cash rebate of 1% for retail charges (except for Petrol, Government, Cash Advance & Charity transactions). Question No.1 - So this is unlimited cash back? Earn 1% cash back for every single RM spent through the card? Question No.2 - What does it means by Government? Does TNB bills, TM bills, phone bills falls under government category? Government should only be like for Quit Rent Assessment Summons Business License TNB, TM, is already a BHD and cannot be considered as Govt
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fruitie
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Nov 26 2014, 11:11 PM
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Rise and Shine
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Is RHB that bad? Last post made was more than two weeks ago.  I actually plan to apply for RHB Platinum. http://www.rhb.com.my/cards/credit-card/cc...tinum_main.htmlIt offers 4xPPL entries and I have the AEON Gold MasterCard which gives me 6xPPL entries but it looks nicer compared to AEON Gold. I really don't like gold colour card.  Not sure if it is easy to waive the AF?
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victorywp
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Dec 15 2014, 09:44 AM
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QUOTE(fruitie @ Nov 26 2014, 11:11 PM) Is RHB that bad? Last post made was more than two weeks ago.  I actually plan to apply for RHB Platinum. http://www.rhb.com.my/cards/credit-card/cc...tinum_main.htmlIt offers 4xPPL entries and I have the AEON Gold MasterCard which gives me 6xPPL entries but it looks nicer compared to AEON Gold. I really don't like gold colour card.  Not sure if it is easy to waive the AF?  this rhb plat should be the best among all other rhb cc in their list. i was told that the 4x ppl entries can be used all at one time, say, if you have 4 person in your family. among other benefits not listed in the link are mega sales on mar-may & oct-dec at aeon (dept&hyper), etc. af and gst easily to be waived by 3 swipes a year.
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Human Nature
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Dec 16 2014, 01:05 PM
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QUOTE(victorywp @ Dec 15 2014, 09:44 AM) this rhb plat should be the best among all other rhb cc in their list. i was told that the 4x ppl entries can be used all at one time, say, if you have 4 person in your family.among other benefits not listed in the link are mega sales on mar-may & oct-dec at aeon (dept&hyper), etc. af and gst easily to be waived by 3 swipes a year. told by who? this is intriguing.
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13aby
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Dec 16 2014, 01:27 PM
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Any one here from Classic/Gold card get upgraded to platinum from bank which does not required to proof ur income? or we need to ask for upgrade ourself after years of using the classic/gold?
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victorywp
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Dec 16 2014, 01:29 PM
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QUOTE(Human Nature @ Dec 16 2014, 01:05 PM) told by who? this is intriguing. told by the rhb staff (who tried that himself) and which also prompt me to sign up this cc from him and get a xiaomi powerbank 10,400mah on the spot.
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13aby
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Dec 16 2014, 01:29 PM
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QUOTE(koinibler @ Nov 11 2014, 10:37 AM) i never get black and white for my cancel credit card. for me, as long as its don't appear anymore on ccris, its good enough. Its take a year to totally remove a cancel credit card from ccris. My still appear in CCRISS but the card number changed to my i/c number now .
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Human Nature
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Dec 16 2014, 01:50 PM
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QUOTE(victorywp @ Dec 16 2014, 01:29 PM) told by the rhb staff (who tried that himself) and which also prompt me to sign up this cc from him and get a xiaomi powerbank 10,400mah on the spot.  sounds like a sales pitch from me...at least you get the power bank
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victorywp
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Dec 16 2014, 02:07 PM
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QUOTE(Human Nature @ Dec 16 2014, 01:50 PM) sounds like a sales pitch from me...at least you get the power bank  yeah, that's my real target too!
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SUSdestiny6
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Dec 17 2014, 01:04 AM
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QUOTE(Human Nature @ Dec 16 2014, 01:05 PM) told by who? this is intriguing. confirm bull punya.....last time i end up enter alone and my wife outside only , but that was around 2years back la, now not sure
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victorywp
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Dec 17 2014, 08:46 AM
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QUOTE(destiny6 @ Dec 17 2014, 01:04 AM) confirm bull punya.....last time i end up enter alone and my wife outside only , but that was around 2years back la, now not sure he said now rhb different already. last time also not as easy to swipe just 3x to waive both af and gst. and i double triple confirmed with him about the entry to ppl can use up all at one go. he confirmed it by saying that other banks cannot but rhb can because he already tried himself. and he said the feature is like this because many don't have the chance to travel so often. so if can use 4x for once or 2x for twice will be more attractive. he said rhb had more than 300k users cancelled their cc in the past few years. so they are worry to lose more customers and will be more than happy to maintain the existing while growing new customers. ps: why not allow your wife to enter while you stay outside that time? gentleman ma hehe...
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SUSdestiny6
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Dec 17 2014, 10:53 AM
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QUOTE(victorywp @ Dec 17 2014, 08:46 AM) he said now rhb different already. last time also not as easy to swipe just 3x to waive both af and gst. and i double triple confirmed with him about the entry to ppl can use up all at one go. he confirmed it by saying that other banks cannot but rhb can because he already tried himself. and he said the feature is like this because many don't have the chance to travel so often. so if can use 4x for once or 2x for twice will be more attractive. he said rhb had more than 300k users cancelled their cc in the past few years. so they are worry to lose more customers and will be more than happy to maintain the existing while growing new customers. ps: why not allow your wife to enter while you stay outside that time? gentleman ma hehe... wasted lo like tat....now i got 2Plat card because of that that time need to web booking for AA nia.....for a while only
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victorywp
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Dec 17 2014, 11:40 AM
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QUOTE(destiny6 @ Dec 17 2014, 10:53 AM) wasted lo like tat....now i got 2Plat card because of that that time need to web booking for AA nia.....for a while only actually to be honest, i still don't trust him. if he didn't offer the xiaomi 10,400mah powerbank (given on the spot), i won't even consider signing up the cc. because whatever he said has no black and white. he just said any failure to get waiver with 3x swipes or failure to enter the ppl can call him. lol...
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*devilelle*
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Dec 17 2014, 03:54 PM
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received CS called just now and the CS barked at me just because her offered did not accepted by me and I insisted to cancel the credit card. is RHB CS that bad nowadays. I called the CS to cancel my card the other day and she sound bad, now offered me to retain the card but yet doesn't sound sincere and barking pulak when I kept declining the offer
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laymank
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Dec 18 2014, 10:00 AM
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QUOTE(*devilelle* @ Dec 17 2014, 03:54 PM) received CS called just now and the CS barked at me just because her offered did not accepted by me and I insisted to cancel the credit card. is RHB CS that bad nowadays. I called the CS to cancel my card the other day and she sound bad, now offered me to retain the card but yet doesn't sound sincere and barking pulak when I kept declining the offer  No CS from whatsoever bank or institution should bark at customer. period. I would have lodge a complaint to the CS' boss.
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Human Nature
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Dec 18 2014, 02:22 PM
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QUOTE(*devilelle* @ Dec 17 2014, 03:54 PM) received CS called just now and the CS barked at me just because her offered did not accepted by me and I insisted to cancel the credit card. is RHB CS that bad nowadays. I called the CS to cancel my card the other day and she sound bad, now offered me to retain the card but yet doesn't sound sincere and barking pulak when I kept declining the offer  just get her name and report it. nowadays, i will always ask for the callers' name first.
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blahbleh
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Dec 18 2014, 10:15 PM
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I requested for termination last week and can be seen that they had "blocked" the card. It means that you are no longer able to use the card. However, it is not fully terminated as they will try to convince you to stay with them, a.k.a retention program.
I called again and insisted for termination and requested the termination letter to be sent via email, ASAP. Let's see whether I'll get it tomorrow.
Same case with CIMB, they are still holding my card termination request, blocked but not fully terminated. It's such a pain in the backhole these banks...
This post has been edited by blahbleh: Dec 18 2014, 10:16 PM
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