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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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yahiko
post Sep 26 2014, 03:03 PM

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QUOTE(laymank @ Sep 26 2014, 02:32 PM)
You can choose to cold storage the card for 11 months then cancel, before the GST is imposed again.

Or pay the RM50 they charged back. Otherwise, you may be black listed and that will affect your future financial related application.
Arguing with licensed financier on matter like this, you will be at the losing end.

Just my 2 sen.
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i will just payback the RM50..cancel and forget about it.

previous i cancel time i say i will pay the RM50 and i wanna cancel.. the cs say just swipe 3 time and u can get back the 50.. didnt mention need to wait another 1 year..

previous, they charge me RM50, i call say i wanna cancel.. they say i got outstanding( RM50 gst), ask me to pay 1st and will rebate to you after 3 time swipe, and ok lo.. swipe lo.. and they rebate dy, (extra RM50 after rebate in my cc)
i call again, say ok i wan cancel.. RM50 is CR, they cannot refund by cash to me so i cannot cancel.. now i use up all the waive and 0 outstanding and they telling me this vmad.gif vmad.gif

Just cancel and pay up the RM50. waste my time only mad.gif
laymank
post Sep 26 2014, 06:45 PM

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QUOTE(yahiko @ Sep 26 2014, 03:03 PM)
i will just payback the RM50..cancel and forget about it.

previous i cancel time i say i will pay the RM50 and i wanna cancel.. the cs say just swipe 3 time and u can get back the 50.. didnt mention need to wait another 1 year..

previous, they charge me RM50, i call say i wanna cancel.. they say i got outstanding( RM50 gst), ask me to pay 1st and will rebate to you after 3 time swipe, and ok lo.. swipe lo.. and they rebate dy, (extra RM50 after rebate in my cc)
i call again, say ok i wan cancel..  RM50 is CR, they cannot refund by cash to me so i cannot cancel.. now i use up all the waive and 0 outstanding and they telling me this  vmad.gif  vmad.gif

Just cancel and pay up the RM50. waste my time only  mad.gif
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I sympathize your predicament.

Actually all calls made to the CS are recorded. If you are sure they never informed you of any clause that you need to use 1 year after the RM50 rebate, you can always dispute and demand that they let you cancel without having to pay a single sen.

But feeling that you are already on fire now, you'll probably want to just get rid of the card regardless whether you have the right or otherwise. smile.gif
kyle_kl
post Sep 27 2014, 03:30 PM

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QUOTE(yahiko @ Sep 26 2014, 02:13 PM)
i been charge RM50 for gst.. so i call to cancel..
they say will waive if i spend 3 swipe within 1 month, i say ok and swipe the 3 time, they refund back the 50 and i use up the 50 again and i call to cancel again

now they tell me.. becoz we waive the RM50, u MUST continue use 1 year.. i like WTF mad.gif u say 3 time i get back the 50, now u say i cannot cancel? so after 1 year kena gst again and forever cannot cancel..

mad.gif i got so angry.. i tell them i WANT TO CANCEL i DONT CARE

they say: ok u can cancel but we will charge u back the 50. really fakkup.. vmad.gif

i say go ahead and charge la.. i wan to cancel no matter what..
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i think they misunderstand u.
they think u want to continue use the card if the GST is waived.
if u don't want to use the card anymore, u should just tell them cancel it at the first time and they have to revert the RM50 GST charged to ur card.
tcken
post Sep 28 2014, 10:58 PM

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QUOTE(destiny6 @ Aug 1 2014, 02:37 AM)
nod.gif  from what the CS told me 7-14working days where someone will call you.
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I have been waiting more than 3 weeks but no one called me also. The service is really so lousy..
SUSdestiny6
post Sep 28 2014, 11:59 PM

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QUOTE(tcken @ Sep 28 2014, 10:58 PM)
I have been waiting more than 3 weeks but no one called me also. The service is really so lousy..
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you got receive any missed called or not?
else i suggest u give a call back laugh.gif
herc
post Oct 3 2014, 09:40 AM

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RHB Kenny Roger's Buy One Free One Promotion

This post has been edited by herc: Oct 3 2014, 09:40 AM
koinibler
post Oct 3 2014, 04:32 PM

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Would like to ask for Complimentary access into Plaza Premium Lounges, how many person can enter the lounges with only 1 card eligible?
TSronnie
post Oct 3 2014, 05:11 PM

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QUOTE(koinibler @ Oct 3 2014, 04:32 PM)
Would like to ask for Complimentary access into Plaza Premium Lounges, how many person can enter the lounges with only 1 card eligible?
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One CC, One Entry
koinibler
post Oct 3 2014, 11:18 PM

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QUOTE(ronnie @ Oct 3 2014, 05:11 PM)
One CC, One Entry
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Duhh... Not even can bring dependent child?
laymank
post Oct 7 2014, 01:50 PM

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QUOTE(koinibler @ Oct 3 2014, 11:18 PM)
Duhh... Not even can bring dependent child?
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guests are subject to payment (with/without discount). some supp card allows the supp card holder free, too.
lamode
post Oct 15 2014, 12:51 AM

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going to cancel my card soon as my last installment of 0% 6 mths BT will be billed to me next week... bye.gif bye.gif

will consider to keep if they counter offer me rebate RM50 for GST brows.gif
hkboey
post Oct 15 2014, 02:35 PM

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I called them up and the only thing they can offer is 3 swipe of any amount within 30 days of your request phone call. No offset for supp card. The principal card Rm50must pay first and they will revert back within 2 months.

Please share if you getting the same offer. Thanks.
Human Nature
post Oct 15 2014, 03:09 PM

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QUOTE(hkboey @ Oct 15 2014, 02:35 PM)
I called them up and the only thing they can offer is 3 swipe of any amount within 30 days of your request phone call. No offset for supp card. The principal card Rm50must pay first and they will revert back within 2 months.

Please share if you getting the same offer. Thanks.
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yup, same here.
phanisher14
post Oct 24 2014, 02:48 PM

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i receive my TESCO RHB and TRAVEL MONEY, which should i keep. I have too many card now. i rarely use ...wont worth if i activate then pay the GST n ANNUAL FEES.
cfa28
post Oct 24 2014, 02:57 PM

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QUOTE(phanisher14 @ Oct 24 2014, 02:48 PM)
i receive my TESCO RHB and TRAVEL MONEY, which should i keep. I have too many card now. i rarely use ...wont worth if i activate then pay the GST n ANNUAL FEES.
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Do u have any other CC for petrol rebate?

Travel Money offers CB for Petrol but has T&C that u must have Retail Spemt elsewhere

RHB TESCO is good if u spend in TESCO

Which card to keep depends on where u spend but the Sifus here will say that you're better off with Maybannk 2 Cards which offers 5% CB on weekends and 5x TP
phanisher14
post Oct 25 2014, 08:17 AM

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Nope so , what is the T&C for money travel in order to enjoy the rebate

cfa28
post Oct 25 2014, 08:19 PM

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You must have RM5 retail spent for every RM1 petrol spent to be entitled to their petrol rebate. Replying from my HP, too troublesome to post the link

Go to RHB website, all the terms are there
Human Nature
post Oct 25 2014, 08:38 PM

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New promo!

http://www.rhb.com.my/Whats_New/cards/week...g/#.VEuZmyKUdo0

15% Cash Back during weekend for selected Merchant Category Code (MCC)
Weekend is defined as Saturdays and Sundays only
Selected MCC categories as below:
- Departmental Stores: AEON JUSCO/ Isetan/ KL SOGO/ Metrojaya/ Parkson/ Robinsons
- Hypermarket: AEON JUSCO/ AEON Big/ Giant/ Mydin/ Tesco
Total Cash Back capped at RM100 per Cardmember per month
Applicable to RHB Credit Cards only
A standard SMS cost of RM0.30 for each SMS shall be borne by the Eligible Cardmember
kop2299
post Oct 27 2014, 03:58 PM

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Just see this. Missed Oct CB
kwokwah
post Oct 27 2014, 04:18 PM

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FAQ says funding is capped at RM100,000 pm. Seems awfully low. Even lower than the RM900K petrol funding for UOB 1 Card.

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