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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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!@#$%^
post Apr 10 2021, 03:50 PM

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QUOTE(contestchris @ Apr 10 2021, 03:41 PM)
I have activated my card and started using it, but the transactions don’t show up, be it online or in the app. However my credit limit decrease reflects my total spend.
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wait few days for it to be posted
contestchris
post Apr 10 2021, 03:59 PM

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QUOTE(!@#$%^ @ Apr 10 2021, 03:50 PM)
wait few days for it to be posted
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Oh other cards they show up instantly, even before they are posted
red streak
post Apr 10 2021, 04:22 PM

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QUOTE(contestchris @ Apr 10 2021, 03:59 PM)
Oh other cards they show up instantly, even before they are posted
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Which cards are those?
ClarenceT
post Apr 10 2021, 06:37 PM

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QUOTE(contestchris @ Apr 10 2021, 03:59 PM)
Oh other cards they show up instantly, even before they are posted
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You are too fresh for credit cards or you get used to debit card transactions. You won't see the unposted transactions except StanChart, Public Bank (new App only), HLB (new App only). smile.gif
contestchris
post Apr 10 2021, 07:10 PM

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QUOTE(ClarenceT @ Apr 10 2021, 06:37 PM)
You are too fresh for credit cards or you get used to debit card transactions. You won't see the unposted transactions except StanChart, Public Bank (new App only), HLB (new App only). smile.gif
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I have been using HSBC Amanah two years now, and recently Standard Chartered. Both show transactions immediately. I assumed the same
!@#$%^
post Apr 10 2021, 07:14 PM

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QUOTE(contestchris @ Apr 10 2021, 07:10 PM)
I have been using HSBC Amanah two years now, and recently Standard Chartered. Both show transactions immediately. I assumed the same
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rest assured, if the credit limit decreases, the transaction most likely went through and u will have to pay for it later
beLIEve
post Apr 12 2021, 04:54 AM

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QUOTE(cybpsych @ Mar 24 2021, 02:27 PM)
yeah  bangwall.gif

pdf estatement via email is encrypted (annoying haha)

so, i was testing the rhbnow estatement instead  laugh.gif
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fruitie

for some reason, cannot have both. it's either email or rhb site. once you switch to rhb site, you have to wait for the next statement. encountered this since 2 years ago when i first got the card.
fruitie
post Apr 12 2021, 09:53 AM

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QUOTE(beLIEve @ Apr 12 2021, 04:54 AM)
fruitie

for some reason, cannot have both. it's either email or rhb site. once you switch to rhb site, you have to wait for the next statement. encountered this since 2 years ago when i first got the card.
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I see, I will stick to email only then. That's more convenient for me.

My Shell Visa-i card was approved on 28th March but until today the branch hasn't called me for collection. Surprisingly, my call to CS at this hour was picked up instantly and CS will help to check with branch to know the status.. Already 10 working days without me realising. laugh.gif
tan_aniki
post Apr 12 2021, 11:27 AM

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QUOTE(fruitie @ Apr 12 2021, 09:53 AM)
I see, I will stick to email only then. That's more convenient for me.

My Shell Visa-i card was approved on 28th March but until today the branch hasn't called me for collection. Surprisingly, my call to CS at this hour was picked up instantly and CS will help to check with branch to know the status.. Already 10 working days without me realising. laugh.gif
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yes, stick to email better, as online you won't know when the statement ready as they won't send any notification to u
fruitie
post Apr 12 2021, 11:28 AM

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QUOTE(tan_aniki @ Apr 12 2021, 11:27 AM)
yes, stick to email better, as online you won't know when the statement ready as they won't send any notification to u
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Yeah and I don't need to login to view the statement.


Anyway, card has arrived in the branch (God knows since when) shakehead.gif and CS said I can go and collect it at anytime. The branch never bothered to call me this time... shakehead.gif
beLIEve
post Apr 12 2021, 12:48 PM

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QUOTE(fruitie @ Apr 12 2021, 09:53 AM)
I see, I will stick to email only then. That's more convenient for me.

My Shell Visa-i card was approved on 28th March but until today the branch hasn't called me for collection. Surprisingly, my call to CS at this hour was picked up instantly and CS will help to check with branch to know the status.. Already 10 working days without me realising. laugh.gif
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it's been a couple of years, so i barely recall how long it took from application to receiving the card. very sure it was over a month. but if i don't have a memory leak, a lot of time spent waiting for approval, so i'm impressed some of you got approved like a week or so.

RHB is good for real spending (non ewallets). every now and then, you get some unexpected cashback through some unknown campaigns.

This post has been edited by beLIEve: Apr 12 2021, 12:49 PM
tan_aniki
post Apr 12 2021, 12:51 PM

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QUOTE(beLIEve @ Apr 12 2021, 12:48 PM)
it's been a couple of years, so i barely recall how long it took from application to receiving the card. very sure it was over a month. but if i don't have a memory leak, a lot of time spent waiting for approval, so i'm impressed some of you got approved like a week or so.

RHB is good for real spending (non ewallets). every now and then, you get some unexpected cashback through some unknown campaigns.
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yes, my current top cb earner for this year
fruitie
post Apr 12 2021, 02:15 PM

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QUOTE(beLIEve @ Apr 12 2021, 12:48 PM)
it's been a couple of years, so i barely recall how long it took from application to receiving the card. very sure it was over a month. but if i don't have a memory leak, a lot of time spent waiting for approval, so i'm impressed some of you got approved like a week or so.

RHB is good for real spending (non ewallets). every now and then, you get some unexpected cashback through some unknown campaigns.
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Their CS and branch service are the worst. I swear to God I won't want to go Seremban 2 branch anymore unless I'm forced to. I was there to collect my card and was told no need to take queue no., waited 50 minutes for one staff to attend to me... That also she saw me helpless... shakehead.gif bangwall.gif
mamamia
post Apr 12 2021, 06:12 PM

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QUOTE(fruitie @ Apr 12 2021, 02:15 PM)
Their CS and branch service are the worst. I swear to God I won't want to go Seremban 2 branch anymore unless I'm forced to. I was there to collect my card and was told no need to take queue no., waited 50 minutes for one staff to attend to me... That also she saw me helpless...  shakehead.gif  bangwall.gif
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My branch here, the guard told me no need to get queue number.. but, the guard ask me straight to counter 6, then I just stand at the counter to queue.. I think that counter is for senior citizen/ priority queue counter.. so, I just wait they done with the customer in front, then my turn to collect card at the counter.. at least I no need to queue outside the bank to get number
fruitie
post Apr 12 2021, 06:32 PM

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QUOTE(mamamia @ Apr 12 2021, 06:12 PM)
My branch here, the guard told me no need to get queue number.. but, the guard ask me straight to counter 6, then I just stand at the counter to queue.. I think that counter is for senior citizen/ priority queue counter.. so, I just wait they done with the customer in front, then my turn to collect card at the counter.. at least I no need to queue outside the bank to get number
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The guard here also asked me to go to counter 7 and counter 7 was busy attending another customer, in front of me she shouted to the guard, since when I handle credit cards matters? Hello? In front of your customer? Seriously? Then counter 10 who was supposed to handle asked her to handle after her customer because she also had customers that time... So I was like a ball kena kick here and there. bangwall.gif
mamamia
post Apr 12 2021, 06:40 PM

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QUOTE(fruitie @ Apr 12 2021, 06:32 PM)
The guard here also asked me to go to counter 7 and counter 7 was busy attending another customer, in front of me she shouted to the guard, since when I handle credit cards matters? Hello? In front of your customer? Seriously? Then counter 10 who was supposed to handle asked her to handle after her customer because she also had customers that time... So I was like a ball kena kick here and there. bangwall.gif
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So unprofessional.. that’s y nobody call u, coz none of them handle credit card.. 😅

fruitie
post Apr 12 2021, 07:03 PM

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QUOTE(mamamia @ Apr 12 2021, 06:40 PM)
So unprofessional.. that’s y nobody call u, coz none of them handle credit card.. 😅
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Exactly. Until I got so pissed off and can see my face totally become red like tomato already, one of the counter staffs saw me and asked how can she help me.. At the end, she was the one helped me to get my CC. bangwall.gif
yusiang
post Apr 15 2021, 06:42 PM

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New campaign

https://www.rhbgroup.com/2021_JomRaya/files...(Final_date.pdf


Unfortunately not applied to ewallet transactions
sg999
post Apr 15 2021, 07:13 PM

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QUOTE(yusiang @ Apr 15 2021, 07:42 PM)
New campaign

https://www.rhbgroup.com/2021_JomRaya/files...(Final_date.pdf
Unfortunately not applied to ewallet transactions
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because ewallet oledi got the similar promotion.
lowyat101
post Apr 16 2021, 10:00 AM

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QUOTE(yusiang @ Apr 15 2021, 06:42 PM)
New campaign

https://www.rhbgroup.com/2021_JomRaya/files...(Final_date.pdf
Unfortunately not applied to ewallet transactions
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aiyah wasted as just bought some aeon vouchers 2 days ago

btw since ewallet is excluded, any other good online category to use ah?


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