QUOTE(contestchris @ Apr 10 2021, 03:41 PM)
I have activated my card and started using it, but the transactions don’t show up, be it online or in the app. However my credit limit decrease reflects my total spend.
wait few days for it to be postedCredit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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Apr 10 2021, 03:50 PM
Show posts by this member only | IPv6 | Post
#4821
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All Stars
17,498 posts Joined: Feb 2006 From: KL |
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Apr 10 2021, 03:59 PM
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Senior Member
5,534 posts Joined: Aug 2011 |
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Apr 10 2021, 04:22 PM
Show posts by this member only | IPv6 | Post
#4823
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Senior Member
1,594 posts Joined: Feb 2006 |
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Apr 10 2021, 06:37 PM
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All Stars
14,928 posts Joined: May 2015 |
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Apr 10 2021, 07:10 PM
Show posts by this member only | IPv6 | Post
#4825
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Senior Member
5,534 posts Joined: Aug 2011 |
QUOTE(ClarenceT @ Apr 10 2021, 06:37 PM) You are too fresh for credit cards or you get used to debit card transactions. You won't see the unposted transactions except StanChart, Public Bank (new App only), HLB (new App only). I have been using HSBC Amanah two years now, and recently Standard Chartered. Both show transactions immediately. I assumed the same |
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Apr 10 2021, 07:14 PM
Show posts by this member only | IPv6 | Post
#4826
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All Stars
17,498 posts Joined: Feb 2006 From: KL |
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Apr 12 2021, 04:54 AM
Show posts by this member only | IPv6 | Post
#4827
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Senior Member
7,816 posts Joined: Jan 2005 |
QUOTE(cybpsych @ Mar 24 2021, 02:27 PM) yeah fruitiepdf estatement via email is encrypted (annoying haha) so, i was testing the rhbnow estatement instead for some reason, cannot have both. it's either email or rhb site. once you switch to rhb site, you have to wait for the next statement. encountered this since 2 years ago when i first got the card. |
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Apr 12 2021, 09:53 AM
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Staff
72,803 posts Joined: Sep 2005 From: KUL |
QUOTE(beLIEve @ Apr 12 2021, 04:54 AM) fruitie I see, I will stick to email only then. That's more convenient for me.for some reason, cannot have both. it's either email or rhb site. once you switch to rhb site, you have to wait for the next statement. encountered this since 2 years ago when i first got the card. My Shell Visa-i card was approved on 28th March but until today the branch hasn't called me for collection. Surprisingly, my call to CS at this hour was picked up instantly and CS will help to check with branch to know the status.. Already 10 working days without me realising. |
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Apr 12 2021, 11:27 AM
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Senior Member
9,052 posts Joined: Feb 2006 |
QUOTE(fruitie @ Apr 12 2021, 09:53 AM) I see, I will stick to email only then. That's more convenient for me. yes, stick to email better, as online you won't know when the statement ready as they won't send any notification to uMy Shell Visa-i card was approved on 28th March but until today the branch hasn't called me for collection. Surprisingly, my call to CS at this hour was picked up instantly and CS will help to check with branch to know the status.. Already 10 working days without me realising. |
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Apr 12 2021, 11:28 AM
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Staff
72,803 posts Joined: Sep 2005 From: KUL |
QUOTE(tan_aniki @ Apr 12 2021, 11:27 AM) yes, stick to email better, as online you won't know when the statement ready as they won't send any notification to u Yeah and I don't need to login to view the statement.Anyway, card has arrived in the branch (God knows since when) |
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Apr 12 2021, 12:48 PM
Show posts by this member only | IPv6 | Post
#4831
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Senior Member
7,816 posts Joined: Jan 2005 |
QUOTE(fruitie @ Apr 12 2021, 09:53 AM) I see, I will stick to email only then. That's more convenient for me. it's been a couple of years, so i barely recall how long it took from application to receiving the card. very sure it was over a month. but if i don't have a memory leak, a lot of time spent waiting for approval, so i'm impressed some of you got approved like a week or so.My Shell Visa-i card was approved on 28th March but until today the branch hasn't called me for collection. Surprisingly, my call to CS at this hour was picked up instantly and CS will help to check with branch to know the status.. Already 10 working days without me realising. RHB is good for real spending (non ewallets). every now and then, you get some unexpected cashback through some unknown campaigns. This post has been edited by beLIEve: Apr 12 2021, 12:49 PM |
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Apr 12 2021, 12:51 PM
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Senior Member
9,052 posts Joined: Feb 2006 |
QUOTE(beLIEve @ Apr 12 2021, 12:48 PM) it's been a couple of years, so i barely recall how long it took from application to receiving the card. very sure it was over a month. but if i don't have a memory leak, a lot of time spent waiting for approval, so i'm impressed some of you got approved like a week or so. yes, my current top cb earner for this yearRHB is good for real spending (non ewallets). every now and then, you get some unexpected cashback through some unknown campaigns. beLIEve liked this post
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Apr 12 2021, 02:15 PM
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Staff
72,803 posts Joined: Sep 2005 From: KUL |
QUOTE(beLIEve @ Apr 12 2021, 12:48 PM) it's been a couple of years, so i barely recall how long it took from application to receiving the card. very sure it was over a month. but if i don't have a memory leak, a lot of time spent waiting for approval, so i'm impressed some of you got approved like a week or so. Their CS and branch service are the worst. I swear to God I won't want to go Seremban 2 branch anymore unless I'm forced to. I was there to collect my card and was told no need to take queue no., waited 50 minutes for one staff to attend to me... That also she saw me helpless... RHB is good for real spending (non ewallets). every now and then, you get some unexpected cashback through some unknown campaigns. |
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Apr 12 2021, 06:12 PM
Show posts by this member only | IPv6 | Post
#4834
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Senior Member
6,423 posts Joined: Jun 2005 |
QUOTE(fruitie @ Apr 12 2021, 02:15 PM) Their CS and branch service are the worst. I swear to God I won't want to go Seremban 2 branch anymore unless I'm forced to. I was there to collect my card and was told no need to take queue no., waited 50 minutes for one staff to attend to me... That also she saw me helpless... My branch here, the guard told me no need to get queue number.. but, the guard ask me straight to counter 6, then I just stand at the counter to queue.. I think that counter is for senior citizen/ priority queue counter.. so, I just wait they done with the customer in front, then my turn to collect card at the counter.. at least I no need to queue outside the bank to get number |
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Apr 12 2021, 06:32 PM
Show posts by this member only | IPv6 | Post
#4835
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Staff
72,803 posts Joined: Sep 2005 From: KUL |
QUOTE(mamamia @ Apr 12 2021, 06:12 PM) My branch here, the guard told me no need to get queue number.. but, the guard ask me straight to counter 6, then I just stand at the counter to queue.. I think that counter is for senior citizen/ priority queue counter.. so, I just wait they done with the customer in front, then my turn to collect card at the counter.. at least I no need to queue outside the bank to get number The guard here also asked me to go to counter 7 and counter 7 was busy attending another customer, in front of me she shouted to the guard, since when I handle credit cards matters? Hello? In front of your customer? Seriously? Then counter 10 who was supposed to handle asked her to handle after her customer because she also had customers that time... So I was like a ball kena kick here and there. |
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Apr 12 2021, 06:40 PM
Show posts by this member only | IPv6 | Post
#4836
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Senior Member
6,423 posts Joined: Jun 2005 |
QUOTE(fruitie @ Apr 12 2021, 06:32 PM) The guard here also asked me to go to counter 7 and counter 7 was busy attending another customer, in front of me she shouted to the guard, since when I handle credit cards matters? Hello? In front of your customer? Seriously? Then counter 10 who was supposed to handle asked her to handle after her customer because she also had customers that time... So I was like a ball kena kick here and there. So unprofessional.. that’s y nobody call u, coz none of them handle credit card.. 😅 |
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Apr 12 2021, 07:03 PM
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Staff
72,803 posts Joined: Sep 2005 From: KUL |
QUOTE(mamamia @ Apr 12 2021, 06:40 PM) Exactly. Until I got so pissed off and can see my face totally become red like tomato already, one of the counter staffs saw me and asked how can she help me.. At the end, she was the one helped me to get my CC. |
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Apr 15 2021, 06:42 PM
Show posts by this member only | IPv6 | Post
#4838
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Junior Member
475 posts Joined: Jan 2003 |
New campaign https://www.rhbgroup.com/2021_JomRaya/files...(Final_date.pdf Unfortunately not applied to ewallet transactions beLIEve liked this post
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Apr 15 2021, 07:13 PM
Show posts by this member only | IPv6 | Post
#4839
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Senior Member
1,027 posts Joined: May 2008 |
QUOTE(yusiang @ Apr 15 2021, 07:42 PM) New campaign because ewallet oledi got the similar promotion.https://www.rhbgroup.com/2021_JomRaya/files...(Final_date.pdf Unfortunately not applied to ewallet transactions |
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Apr 16 2021, 10:00 AM
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Senior Member
2,545 posts Joined: Sep 2011 |
QUOTE(yusiang @ Apr 15 2021, 06:42 PM) New campaign aiyah wasted as just bought some aeon vouchers 2 days agohttps://www.rhbgroup.com/2021_JomRaya/files...(Final_date.pdf Unfortunately not applied to ewallet transactions btw since ewallet is excluded, any other good online category to use ah? |
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